Reporting to the VP, the incumbent is responsible for the overall management of our club channel business. He/she manages the resources required to ensure stakeholder satisfaction and retention through the execution of the account’s key strategies and he/she is responsible to attract and retain high-performing teams. As Sr. Director, he/she has overall responsibility for development and execution of strategic plans, business plans, budgeting, hiring for the account team or for a piece of business within a large account.
​​Duties, Responsibilities and Expected Contributions​​
​​Business/Functional Results​​​
- ​Achieve budgeted goals for financials​
- ​Analyze and determine the most crucial needs of the assigned customer team and align the organization and talent to deliver on those needs in alignment with the customer.​
- ​Support account team in the development of sales plans​
- ​Relationship management with customers – clearly defined matrices for accountability​
- ​Increase business connectivity with customers​
​​
Managing Execution​​
- ​ Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short- and long-term plans to achieve relationships at the appropriate level for the account​
- ​Allocate resources at the account level​
- ​ Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities​
- ​Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals.​
- ​Ensuring appropriate amount of support (time & resource allocation) for our top relationships​
​​
Generating Talent​​
- ​Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise​
- ​Assure succession plans are in place for critical roles​
- ​ Motivates, directs, and inspires on-site teams to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise
- ​Driving Employee Satisfaction: Continuously enhance the trust and work experience of associates to make company a desired workplace​
- ​Identify expected level of decision-making and expected level of risk-taking for team members​
​​
Strategic Leadership​​
- ​Execute new strategic initiatives for the account​
- ​Elevate the conversation with customer to the strategy level​
- ​Manage the Company value equation with the senior team of customer and ensuring it is understood and advanced​
- ​Support, provide guidance with customer issues relating to cost/value​
- ​Foster thought leadership within account team​
- ​Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these areas​
- ​Typically 8+ reports; must demonstrate solid management plans and develop team members’ skills​
​​Managing Relationships​​
- ​Owns VP level relationships with assigned customer and suppliers​
- ​Directs, delegates and empowers effectively​
​​Job Requirements​:​
​​A) Experience Required​​
- ​Bachelor’s degree required; MBA/Graduate Degree preferred​
- ​15+ years of professional work experience required; 15+ years CPG &/or retail experience in the club channel preferred​
- ​Experience in building and nurturing brands; private brand management a plus​
- ​Demonstrated ability to bring together a diverse team​
​​B) Functional Knowledge and Business Expertise Required​​
- ​Solid background and demonstrated ability to bring together a diverse team​
- ​Ability to contribute to setting and achieving budgets​
- ​Proven track record of developing talent, and ability/willingness to mentor associates​
- ​Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics​
- ​Highly effective in building and maintaining customer and associate relationships
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