Director of Business Systems

Dynamic and growing retail company is seeking a Director, Business Systems!

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Benefits & More

• Medical, Dental & Vision Insurance
• FREE Life Insurance
• Short- & Long-Term Disability Insurance
• Flex Time Off
• 401k with company match
• Amazing Employee Discount at all our stores
• Career Advancement Opportunities
• Annual bonus

What You’ll Do

• Lead a team of Business System Analysts and Developers responsible for the management and optimization of business systems across the organization.
• Provided support to Finance department by rolling our Expense Management Tool, Oracle MFP Planning Tool and Reporting Platform.
• Develop and implement strategic plans to enhance operational efficiency, aligning technology initiatives with the company’s vision and objectives.
• Oversee the selection and implementation of business applications systems, leading to improved user experience, capabilities, process improvement resulting in cost savings and increased productivity.
• Collaborate with cross-functional teams, including IT, operations, finance, planning and merchandizing, to gather requirements, prioritize projects, and ensure seamless integration and implementation of business systems such as APTOS (Merch and WMS), Oracle Applications (MFP and Oracle DV). Finance systems such as SAP Concur and future systems that are being planned.
• Manage vendor relationships, negotiating contracts, and driving service level agreements to ensure high-quality support and timely project delivery.
• Provide leadership and mentorship to team members, fostering a collaborative and high-performing work environment.
• Manage a Suite of Business Applications such as Oracle (MFP, DV), SAP Concur, Aptos (Merch and WMS), GP Dynamics, HRIT Systems, EDI Framework and Vendor relationships.

What You Bring

• Bachelor’s degree in Computer Science, Information Systems, Business or another related field (required)
• ERP implementation experience. (preferred)
• 10+ years’ experience in an IT business role or related field of application management, and/ or technology management (required)
• Demonstrated experience managing multiple large and teams of various functions.
• Prior experience in Retail (preferred)
• Leadership roles of increasing responsibility and a strong People Manager.
• Experience with one more of the following: Retail Systems, EDI, ERP, Finance Systems, HRIT, Oracle Suite of Products, BI and Business Reporting Tools.
• At least 5 years experience managing large scale of Retail or related industry ERP systems, preferably including implementation and operations.
• Strong leadership and project management skills, with demonstrated ability to lead complex technical initiatives.
• Excellent communication and interpersonal skills, with ability to build relationships with all levels of the organization and present to internal and external executives.
• Experience supporting multiple key systems in an complex IT environment.
• Solid understanding of EDI, WMS and Merchandizing Systems.

We can’t wait to meet you so apply today!

Marshall Retail Group prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located. InMotion Entertainment Group is the largest airport-based electronics retailer in travel locations globally, with access and insight into the latest technologies for business and leisure travelers, InMotion offers lifestyle products and electronics that include a wide breadth of headphones, mobile power, Bluetooth speakers and travel accessories.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WH Smith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace!

WHSmith North America