Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.
Job Summary
The Manager, Hockey Leagues, is responsible for registration, management, and execution of the Adult Safe Hockey League (ASHL), Youth Hockey League (YHL), as well as executional support for adult and youth tournaments at Canlan Sports Romeoville and Canlan Sports West Dundee. Providing leadership and initiative, this role is vital in the delivery of best-in-class league programming and the organization’s commitment to the customer experience.
Responsibilities
- ASHL league management, scheduling, and developing customer relationships.
- Delivering high-quality products that maximizes customer experience, retention, and focuses on growth opportunities to expand the league.
- Managing conveners and game officials to support key league operations.
- Leadership and execution with Canlan Sports’ seasonal ASHL Tournaments and Youth Hockey League programming; and
- Becoming a member of the sports complex management team, with the ability to maintain a flexible work schedule that includes a combination of daytime, evening, and weekend work.
Key Relationships
This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.
- Conveners, Referees, Timekeepers
- Sports Complex General Managers
- Product Manager, Leagues and Adult Tournaments
- Product Manager, Youth Tournaments
- Additional Sports Complex Team Members
- Additional League and Tournament Managers
Qualifications And Education
- Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
- Experience managing a hockey league or working in a league programming environment.
- Completion of any relevant certificate programs may be considered an asset.
- Proof of valid certifications listed above is required
Abilities, Attributes And Experience
- Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
- Demonstrated computer and technology skills (e.g. Microsoft Office, Stats Programs, CRM)
- Knowledge and understanding of marketing and communications campaigns would be considered an asset.
- Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices
- Proven ability to multi-task and balance priorities in a fast-paced environment.
- Diligent communicator who’s able to leverage e-mail, internal channels (e.g. Microsoft Teams), and phone calls to connect with internal and external stakeholders.
- Creative and innovative approach to product execution and future growth opportunities.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
Canlan Sports
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