Director of Internal Communications

At Cortland, you map the story of your success. We don’t adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

As the Director of Internal Communications, you play an important role in promoting and advancing the culture of Cortland. You work with key executive stakeholders to establish the strategy and messaging pillars to drive Cortland’s communications agenda while remaining flexible and nimble as other communications needs arise. Your experience and creativity will lead and develop the skills of a small, tight-knit Internal Communications and Content (ICC) team of writers, video talent, and graphic designers in order to develop communications that will be distributed across the organization.

The Servant Leader

• Partner with and serve Cortland’s various department teams such as Talent, Operations, Facilities, Technology, Cortland Build, Cortland Design, Marketing, Investments, Cortland United Kingdom, etc. to deliver effective company-wide communications
• Prioritize the team’s incoming requests while maintaining a client service mentality to set and exceed expectations with executives and other partners
• Develop and manage an internal, company-wide communications calendar
• Partner with Training and Development to provide engaging communications related to change management efforts affecting the company and/or operations
• Lead all content related efforts for Cortland’s annual conference, Cortland Prime. Responsibilities include overall theme and visual identity, presentation and content development, video production, agenda planning, guest speakers, associate communications, etc.

The Creative Cultivator

• Help the ICC team produce a wide variety of compelling, creative, and timely communications across strategically selected channels to share information and drive key corporate messages, increase associate engagement, boost collaboration across departments and portfolios, and enhance leadership presence and accessibility
• Provide communications and content development support to various stakeholders and other departments to improve the quality and brand consistency of written communications, presentations, and other content
• Develop a strategy and requirements for the next generation of Cortland’s internal platform, Cortland Connection, to drive engagement among associates, support mobility, and integrate with other key software and data sources
• Oversee the ICC team’s projects (company-wide stories, blog posts, graphics, videos, etc.) and progression while offering creative feedback
• Develop KPI benchmarks and measurement capabilities to ensure communications are reaching the intended audiences and achieving the communication objectives

The Impact You Can Make

• You set the example in the way you model Cortland’s core values and collaborate across the organization.
• You’re relentlessly optimistic in your approach to work and demonstrate that you love what you do and let it show on a daily basis!
• Your success in Cortland’s fast-paced environment and incredible ability to organize priorities for you and your team has produced timely, high-quality work.
• Your leadership and creative direction continue to propel the ICC team and team member growth

Building Blocks of Success:

• Strong 5+ years of experience leading a communications department
• Bachelor’s degree in communications or related field
• Superior writing and grammar skills and a strict attention to detail
• A honed balance between strategy development, planning, and tactical execution
• Outstanding partnership and collaboration skills and an eagerness to work closely with other functions and levels within the company
• Excellent organizational and project management skills
• Expert time-management, prioritization, and multitasking skills
• Ability to quickly adapt to an often-changing and fast-paced work environment
• Experienced leader with the ability to coach talent, provide feedback, and improve the communications output of each team member
• Experience with compiling and managing budgets
• Proficient computer skills, including Microsoft Office Suite
• Experience with video production is a plus
• Moderate travel is required

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected] or call 404.965.3988.

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

Cortland