The Training Manager for the Vascular Business Unit (VA BU) is responsible for coordinating and implementing the BU Sales Training strategy to include appropriate content to meet the business goals and to enhance the overall business unit’s effectiveness. As an integral part of the (VA BU), the training manager will work in partnership with the BU’s commercial team to ensure optimal field communication and skill development for all sales team members. The training manager will also provide partnerships with leadership to support the creation and delivery of other programs that surface beyond sales, which may involve partnerships with teammates from organizational development and human resources
Principal Responsibilities
• Assist in the development, coordination and implementation of training and development strategies to meet the goals of the Vascular business unit.
Experience selling vascular devices to critical care (CVC / PICC, arterials, acute hemodialysis).
• Align BU’s training initiatives with business strategies, including but not limited to, the delivery of a strategic sales training program that ensures skill mastery for sales and clinical sales representatives to meet selling, product and clinical competencies.
• Coordinate and facilitate training programs with a focus on coaching, sales position competency, sales methodology, product competency and commercial management.
• Assist in development and delivery of sales and product training curriculum for all commercial functions including sales representatives, Regional Sales Managers (RSMs) Regional Clinical Sales Managers (RCSM) and Clinical Sales Specialist (CSS), including sales enablement technologies, Teleflex Academy, audio-visual materials, e-learning tools, and hand-outs.
• Assist in coordination and management of the Field Sales Trainers (FSTs) and Field Clinical Trainers (FCTs) as it pertains to their support of the commercial teams training efforts to include new hire training.
• Assist in the development of KPI metrics to assess and drive improvement for all training programs in addition to administration of assessments to evaluate student knowledge and performance.
• Assist in the development and launching of new product training programs, develop market strategy, continuously development of sales training curriculum and marketing materials used by sales reps.
• Develop and present or facilitate advanced product and management training.
• Research and review medical articles and studies, general sales training materials and market information to evaluate the suitability and update training programs.
• Stay current with medical procedures and trends to implement the latest market and clinical trends into the training and development programs.
• Collaborate with MarCom to ensure messaging and training materials are approved.
• Assist with the overall management and logistics of in-house new-hire training including, but not limited to: pre-work, sales enablement system, testing, development of workbooks, playbooks, summary guides and printing.
• Support of all key BU commercial meetings and events.
• Responsible for organizing, housing and updating all relevant training materials in SharePoint/sales enablement technologies.
• Adhere to and ensure the compliance of Teleflex’s Code of Ethics, all company policies, rules procedures and housekeeping standards.
Education / Experience Requirements
A bachelor’s degree (BA or BS)
• 5 years of relevant medical device sales or marketing experience
• Five (5) or more years of hands-on experience as sales representative in medical device training is a plus.
• Demonstrated leadership
• Experience in health-related/medical device training role or facilitation work in organizational development, human resources, instructional design, adult education, or a related field is a plus.
• Progressive business experience tracking metrics a plus.
Specialized Skills / Other Requirements
• The position is located in the Morrisville office; this position is not remote. Candidate must live in or relocate to the Raleigh/Durham area.
• Self-directed and able to work independently while handling multiple projects concurrently in a fast-paced, high-growth environment.
• Strong public speaking and facilitation skills.
• Excellent communication both written and verbal.
• Ability to handle difficult conversations/situations while maintaining focus on customer experience.
• Strong clinical acumen with a history of utilizing basic A&P to deliver educational programs.
• Skilled in influencing and driving change within cross-functional teams without formal authority.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint), including iPhone and iPad platforms.
• Lift equipment weighing up to 30 lbs.
• Be standing or walking 6-7 hours per day for 5 days while facilitating in-house training programs
• Ability to communicate and/or interact with different specialties within a hospital.
• Meets all vendor credentialing requirements.
Working Conditions
TRAVEL REQUIRED: 10%
WORKING ENVIRONMENT:
☒ Office/Professional ☐ Plant/Manufacturing ☐ Remote/Field ☐ Laboratory
Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.
Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.
© 2021 Teleflex Incorporated. All rights reserved.
Teleflex
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