Senior Data Analyst

Tickets For Less®, a leading live entertainment company, has a fantastic opportunity for a Senior Data Analyst to join our growing technology and analytics team.

As a Senior Data Analyst, you have an established track record of building and delivering compelling and actionable data visualizations that drive and support critical business decisions in an agile setting. You’re comfortable querying databases and building dashboards and visualizations on top of various data structures, databases, and from 3rd party sources. You are passionate about data and utilizing a variety of tools and technologies to deliver efficient and accurate results. You’ve supported the data visualization and analytics efforts of multiple departments across your organization and have adopted an understanding of the business as a whole in order to provide scalable reporting dashboards that drive results. You thrive working in a fast-paced environment and in collaborating with team members across multiple departments.

Reports to Vice President of Engineering Operations and Analytics

Responsibilities & Job Duties (include, but are not limited to)

• Develop data visualizations to support the Company’s efforts with internal and external data requests
• Work closely with the Company’s technical leadership team to ensure data visualizations and front-end visualization tools support internal and external stakeholder requests
• Work with the Company’s Data Team and internal stakeholders to ensure accuracy of all reports, data and visuals
• Triage and troubleshoot technical issues that arise, helping to see them through to resolution
• Interface with internal and external clients to ensure all data visualization and reporting related solutions are considered and vetted
• Help improve departmental and operating efficiencies by helping to develop and follow departmental standards and practices
• Work closely with product owner, development team, and the data and analytics team to flesh out requirements and solution design
• Collaborate with peer software engineers and other team members through both high and low-level technical challenges

Required Qualifications

• Possess bachelor’s degree or equivalent experience/technical training
• 2-4 years’ experience as a Data Analyst, Business Intelligence Analyst or related role
• Excellent oral and written communication skills and keen attention to detail
• Excellent problem-solving ability
• Proven experience with PowerBI, Tableau, SSRS or Qlik
• Experience with SQL and relational database concepts (SQL Server)
• Proven ability to work independently or as part of a team
• Has advanced knowledge of commonly used concepts, practices, and procedures with data analytics and administration of data visualization platforms
• Some experience in small or medium-sized projects as a lead or SME (subject matter expert)

Preferred Qualifications

• Experience with different programming languages related to building data visualizations and analyzing data — SQL, Python, R
• Experience with ETL tools — SSIS, Azure Data Factory, AWS Glue
• Experience with Microsoft Azure and Amazon AWS cloud data services — Azure SQL, Azure Synapse Analytics, Azure Data Lake
• Portfolio of visualizations created in any of the below platforms, or similar — SSRS, PowerBI, AWS QuickSight, Tableau, Qlik
• Experience in deployment automation — Azure DevOps, GitHub Actions, Bitbucket Pipelines
• Experience with data security — Database and data field encryption, PCI Compliance, SOC 2 Compliance
• Background in data science and understanding of data science related tools
• Familiarity with the event ticketing industry

Benefits

• Competitive Salary
• 401k with Company Match
• Unlimited Vacation
• Medical/Dental/Vision Insurance/Short-& Long-Term Disability
• Life Insurance
• $1,000 Employee Ticket Credit
• Discretionary Performance Bonuses
• Company Kitchen with Free Snacks and Drinks
• Employee Referral Program
• Quarterly Company Paid Outings
• Casual dress code

Tickets For Less