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Mendon Truck Leasing and Rental (MTLR Corp.), a branch of PETIT FORESTIER GROUP, a full-service leasing and rental company and a leader in the refrigerated fleet market, is searching for an experienced full-time Customer Success Manager to improve customer satisfaction, loyalty, and retention continually. This role will help solidify our reputation as a company that offers dedicated support to our clients.
This position is on-site at our HQ location in Greenpoint, Brooklyn.
Responsibilities:
- Serve as our customers’ primary point of contact, nurturing relationships to keep customers happy and exceed their expectations.
- Create engaged customers and facilitate organic growth by providing dedicated customer service experience.
- Ensure new and current customers have needs met and are taken care of by staying updated on the customer’s active fleet, including truck locations, statuses, and upcoming service needs.
- Monitor progress for new truck orders and production timelines and status.
- Collaborate with the Sales Representatives to ensure smooth after-sales procedures.
- Set a clear mission and deploy strategies focused on meeting goals for customers and Mendon.
- Take ownership of customers’ queries, recommend solutions, guide them through features and functionalities, and follow problems through to resolution.
- Respond to customer queries promptly and accurately via phone, email, or chat.
- Update our internal databases with accurate records about mileage information, customer service actions, helpful discussions with customers, and technical issues.
- Share customer feedback with appropriate departments.
- Inform customers about new features and functionalities.
- Analyze statistics and compile accurate reports.
- Assist in training junior Customer Support Representatives as needed, providing mentorship and nurturing an environment where they can excel through encouragement and empowerment.
The successful candidate will have:
- Excellent client-facing and communication skills
- Demonstrated experience as a Customer Service Manager
- Ability to lead and think strategically with advanced troubleshooting skills
- Experience in providing customer service support
- Substantial knowledge of management methods and techniques
- Working knowledge of customer service software and tools
- BS degree in Business Administration or related field
Additional information
Job Type: Full-time
Schedule: Monday to Friday
Salary: $60,000.00 – $70,000.00 per year + year-end bonus
Work Location: 362 Kingsland Ave, Brooklyn, NY 11222
Benefits:
– 401(k)
– Dental Insurance
– Vision Insurance
– Health Insurance
– Life Insurance
– Sick Time Off
– Vacations
– Holidays
Mendon Truck Leasing and Rental
Be a part of something different! Become a Hotelitarian! Join our team as the Marketing Manager at the fabulous and busy Hilton Hotel
The Marketing Manager is responsible for the development and execution of all traditional, digital and social media sales activities. Builds direct marketing plans, targeted campaigns, and activated channels to drive consumer awareness and increase market share.
Key Responsibilities
- Create and execute advertising, direct mail, e-mail, social media, and PR efforts as well as the execution of the Marketing Plan for the hotel and all associated business units.
- Manage and optimize the portfolio’s email marketing strategy
- Must stay at the leading edge of industry trends in an effort to create a marketing strategy which generates inbound leads, gains followers, and creates a positive image for the business units.
- Manage the various hotel websites and maintain up to date subject matter and photography.
- Respond to questions and comments in a timely manner to drive engagement
Skills and Abilities
- Hotel experience in a sales, marketing or guest service role it critical
- Hospitality degree is a plus!
- Self-motivated and passionate about all components of digital and social media. Excellent written and verbal communication skills.
- Ability to articulate clear, concise marketing strategy, challenges and achievements to all stakeholders. –
- Ability to influence and motivate others, build momentum around common goals, and gain trust and credibility. –
- Ability to work independently on projects and also collaborate as a strong team member.
Valor Hospitality Partners
Job Summary
We’re seeking a smart, highly motivated self-starter to join the team as a Marketing & Social Content Manager.
The purpose of this role is to shape and deliver the Social and Content Strategy, managing social media channels, website, and content streams, reporting to the Director of MarComm & Marketing Technology.
As the company’s storyteller, you’ll be responsible for driving brand awareness by developing captivating content, the execution and ongoing measurement of Cove’s social media and content strategy. This role will bring a strategic focus to the content and marketing tactics needed to create awareness and deepen engagement with our guests, residents, and others. The ideal candidate possesses exceptional writing skills and can translate concepts into content that resonates with our audiences.
Duties and Responsibilities
- Develop compelling narratives that communicate unique brand value and work with marketing team members and agencies to create engaging content for digital campaigns, brochures, website, blog posts, emails, social and more.
- Create and maintain content calendars, manage social, blog and email marketing content to increase response rates, create campaigns, define strategy, analyze results, perform A/B tests.
- Be a champion of the brand, ensuring accurate, consistent, and effective communication.
- Coordinate with regional vice presidents, managers, and sales team to optimize messaging for email campaigns, brochures, and other promotional materials and campaigns.
- Provide insights on market trends, customer needs, and competitive positioning.
- Become an expert on our business and guest/resident experience and keep up to date on competitive and industry trends.
- Work with the marketing leadership and team, and agencies as directed, on content for graphic design, web development, and social on plans to create and distribute content.
- Keep abreast of and provide insights on market trends, client needs, and competitive positioning.
- Implementing SEO best practices to ensure all content ranks well and demonstrates an understanding of its target audience.
- Developing a comprehensive content strategy across multiple platforms, including the company website and social media channels.
- Reviewing analytics and search performance reports to assess the success of content marketing initiatives.
- Assisting with outreach and amplification initiatives to improve the website’s search engine ranking scores.
- Performing regular content audits to ensure content is accurate, optimized, updated, and relevant to the target audience.
- Creating and maintaining a streamlined content calendar that keeps the whole team on track.
- Brainstorming new content ideas alongside the larger creative and marketing team.
- Proofreading and editing submissions according to brand guidelines.
Required Skills and Qualifications
- A bachelor’s degree in Marketing, Journalism, English, or similar field
- At least 3 years’ experience working as a content manager or related position.
- Proven managerial skills and experience.
- Exceptional writing and editing skills (particularly technical writing expertise)
- Excellent organizational skills
- Experience in real estate marketing
- A knack for creativity
- Experience using popular marketing and content management systems and analytics tools (Falcon, Marketo, Ahrefs, WordPress, and Google Search Console are a few examples)
- A strong grasp of UX and SEO best practices
- Some knowledge of web design, including HTML and CSS
- Basic graphic design skills
Living Our Core Values
Our Core Values are a way of life, not just empty promises. We’re searching for team members who:
- Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
- Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
- Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
- Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
- Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.
About Cove Communities
Cove Communities is a well capitalized real estate investment and operating company. We own manufactured housing communities and RV resorts in Canada, the US and the UK. The founders of the company have a track record of building and managing dynamic, fast-growing companies with upward mobility and remuneration for team members who propel results.
- Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.
Cove Communities
Campaign Assistant (Client Relations) ENTRY LEVEL WITH TRAINING
Canvas is proud to offer an amazing work environment where coming to work is filled with fun and a range of exciting NEW OPPORTUNITIES!
Position: Full time, Part time, or Internships open
Location: Pittsburgh, PA
At Canvas, the days of being treated like a commodity based on broad market research are gone. Customers want to be valued and relationships with both our customers and our clients need to be nurtured. Experience has taught us that the best way to convey a compelling message is through communicating in person.
Our goal is to bring the online to a face to face reality and we are 100% committed to doing so.
Campaign Assistant Duties:
- Help spread brand awareness for our clients
- Assist customers throughout the sales process
- Communicate with clients to ensure they have a full understanding of our clients’ products and services
- Give a full and detailed description of our clients’ services and products
- Assist with the completion of sales goals
- Build a lasting relationship with our client’s customers
Campaign Assistant Skills and Requirements:
- We have a great work environment so candidates must have a great personality and sense of humour!
- Must be able to travel to the office on a daily basis
- Must be 18 years or older to qualify for the position
- Must be able to work in USA legally. Work visas are welcome (We are not able to provide candidates with work visas at this time)
- Excellent communication skills
- Deadline and goal orientated
- Background in sales, marketing, customer service, and hospitality is a plus but not necessary
*Keep in mind, we do provide on-site training so there is no particular background needed*
New career opportunity? Training provided? What are you waiting for? Hit the APPLY button and send us over your resume!
Canvas PGH
Title:Â Â Product ManagerÂ
Location:Â Â Clearwater, FL
Duration:Â Direct Hire
Compensation: $120,000 – $180,000
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
- Leads the product vision, strategy, and operational planning as well as successfully executes against a variety of product initiatives across all stages of a product’s lifecycle, including early product planning, customer research, and validation, roadmap planning, product development sprints, piloting, gaining early adopters, product launch, metrics analysis, and post-launch iteration.
- Defines product strategy and vision and then develops a creative, high-quality, and clear product roadmap.
- Acts as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.
- Integrates usability studies, research, and market analysis into product requirements to enhance user satisfaction. Identify objectives and key results and analyze customer feedback and usage metrics to recognize key pain points and opportunities to address.
- Gathers information and data to guide build-buy-partner options to solve customer problems.
- Serves as the “translator for both the customer and market, as well as internal stakeholders, including but not limited to business lines and cross-functional teams.
- Understands how and when to leverage design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
- Prioritizes initiatives and gets commitments from internal stakeholders using excellent communication and negotiation skills.
- Mentors and grows more junior members of the team.
About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
Â
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Â
INSPYR Solutions
About us:
Botrista provides beverage solutions to foodservice operators by leveraging easy-to-use equipment (the DrinkBot) alongside a line of pre-packaged ingredients (BiBs) to deliver a variety of craft beverages, including infused teas & lattes, flavored lemonades, iced coffees and more! Botrista enables brands to add a mini-tea shop to their menu without the operational complexities. Operators can now offer high margin items without the investment in a full bar. Our system takes up just 5-sq ft and enables customizable drink recipes at the touch of a button. We automate the portioning, dispensing and mixing process to deliver a fresh and consistently blended product in under 20 seconds. www.botrista.com
Position Summary:
We are looking for an extremely motivated, passionate and energetic Market Development Manager (MDM) in San Francisco to join our growing Sales team here at Botrista! The MDM position develops, maintains, and grows On Premise business within an assigned territory. This position will be responsible for new account acquisition & account development and retention within an assigned territory.
Position Responsibilities may include, but not limited to:
- Generate new sales opportunities through outbound cold calling, email and in-person visits
- Manage current accounts in market to successfully expand across the brand, both at a local and national level
- Effectively prospect assigned territory and qualify prospects – utilize prospecting tools to generate leads
- Tracks daily, weekly and monthly call activity and performance measurements against assigned goals and expectations
- Focus on single outlet & small business chains in the local area
- Follows the sales process for new account acquisition and account development and retention
- Develop good customer relationships to identify and drive product opportunities for future sales
- Review business results with customers
- Assure account and customer standards are met
- Activate local sales initiatives, programs, and tools to accelerate growth opportunities
- Acquire specific number of accounts based on assigned territory opportunity Other projects or duties as assigned.
Minimum Qualifications:
- Bachelor’s degree
- Preferably 3 years of sales or business development experience.
- Proactive, motivated, and interested in working in a fast-paced startup environment
- Highly effective communication skills, with ability to build rapport
- Time management/organizational skills
- Valid Driver’s License and Car required
Salary Range:
- Pay: $70,000.00 – $80,000.00 per year. (Position will be eligible for individual commissions and bonuses.)
Benefits:
- 401(k), Dental and Health Insurance, Paid Time Off, Vision Insurance
Botrista Technology, Inc.
Consumer Search Partners (www.consumersp.com) are a specialist executive search business for the global consumer industry. We partner with organizations to identify and attract industry leading talent to their core business functions.
CSP are proud to be partnering with a fast growing global manufacturing business within the pharmaceutical and healthcare industry to find a procurement category manager for their direct categories across north and south America.
This is a newly created role to take full ownership for direct materials plastics, metals and fibres across multiple manufacturing sites. This strategic role to understand the current supplier base and manage all aspects of supplier relationships, risk and performance.
We are targeting ambitious purchasing managers with experience of relevant direct categories and an ability to take ownership to drive commercial performance. Excellent communication skills are essential both internally and externally and experience within manufacturing would be preferred.
In the first instance please contact Mark Thomas, Founding Partner CSP at [email protected] for a confidential discussion. Closing date 5th July 2023
Consumer Search Partners Ltd
Consumer Search Partners (www.consumersp.com) are a specialist executive search business for the global consumer industry. We partner with organizations to identify and attract industry leading talent to their core business functions.
CSP are proud to be partnering with a fast growing global manufacturing business within the pharmaceutical and healthcare industry to find a procurement category manager for their direct categories across north and south America.
This is a newly created role to take full ownership for direct materials plastics, metals and fibres across multiple manufacturing sites. This strategic role to understand the current supplier base and manage all aspects of supplier relationships, risk and performance.
We are targeting ambitious purchasing managers with experience of relevant direct categories and an ability to take ownership to drive commercial performance. Excellent communication skills are essential both internally and externally and experience within manufacturing would be preferred.
In the first instance please contact Mark Thomas, Founding Partner CSP at [email protected] for a confidential discussion. Closing date 5th July 2023
Consumer Search Partners Ltd
Marketing Events Assistant (Hospitality Skills Wanted)
Hospitality Experience? We Want You! Change of Career in 2023
Do you have experience in the hospitality field?
Are you sick of working long hours for a low salary?
Do you want a career with advancement?
Do you want full PAID training?
Would you like to earn while you learn while adding some excellent skills for your resume?
Then Me Events is the place for you!
Our roles are fast-paced, fun and vibrant – similar to hospitality but without all the food exchanging hands!
We are currently seeking Marketing & Events Assistants to work as part of our commercial team. Effectively coordinating all client activities in line with the sales and business development strategy, the successful candidate will be a self-motivated individual with a strong work ethic seeking new business opportunities in target markets.
At Me Events, you will:
- Respond to all customer inquiries while providing excellent customer service
- Guide new/existing customers through a delightful presentation of our client’s service/product
- Assisted with inventory duties including setting up, organizing, and maintain all promotional products
- Work alongside the sales and marketing team to ensure weekly goals are being hit or exceeded
- Help walk the customer through the sign-up process and helping them pick the best product/service that matches them
What we are looking for in our candidates:
- You are organized and have an eye for detail
- You have a positive and friendly personality
- You enjoy interacting with people on a daily basis
- You excel in a fast-paced, and changing environment
- You have the ability to work in a team and independently
So, have you ever worked in…
- Restaurants
- Bars / Clubs
- Cafes
- Retail
- Customer Service
- Or really any field that works with people
Then we want to work with you TODAY!
We provide full training and ongoing mentoring so no previous working experience is necessary. We welcome applications from candidates coming from a hospitality background as you will have the transferable skills that can be utilized for this role including face-to-face customer service, excellent communication skills and much more!
What We Need From You:
- You are 18 years or older
- You are able to work in the USA (Work Authorizations and Visas welcome)
- You are able to be in the office on a daily basis
What are you waiting for? We can’t wait to meet you!
For Consideration: Please send your resume through the online application process by clicking the “Apply Now” button below. We will be in contact with successful applicants as soon as possible. Our initial interviews will be conducted online however shortlisted candidates will be required to come to the office to meet face to face at a later date
.
Applicants must be over 18 and able to commute Downtown New York on a daily basis and have the authority to work within the US. We do not provide sponsorship for this position.
Should you have any questions contact us and a member of our team will be happy to assist.
We look forward to hearing from you soon.
ME-Events
Job Title: Junior Product Implementation Manager
Location: New York City (Wall Street)
Employment Type: Hybrid (3 days in office)
Local candidates only, no relocation assistance is available for this role.
Company Description:
Our client is a global fintech leader offering innovative data solutions in the financial services industry. Their mission is to transform the way markets operate, providing cutting-edge technology and services to clients.
Job Description:
They are currently seeking a Junior Product Implementation Manager to join our dynamic team. In this role, you will be responsible for assisting in the implementation of products, with a focus on market infrastructure and OTC Derivatives. You will have the opportunity to work closely with experienced professionals and gain valuable knowledge of the financial services industry.
Responsibilities:
Support the implementation of products, focusing on market infrastructure and OTC Derivatives.
Collaborate with cross-functional teams to ensure successful product integration and deployment.
Assist in conducting market research and analysis to identify customer needs and trends.
Contribute to the development of implementation strategies and project plans.
Provide support to clients during the implementation process and address any inquiries or concerns.
Stay updated on industry regulations and market developments.
Requirements:
A strong desire and ability to learn quickly and adapt to a fast-paced environment.
Knowledge of financial markets, particularly in OTC Derivatives, is highly desirable.
Light scripting in SQL and/or Python is a plus.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Attention to detail and a commitment to delivering high-quality work.
Why Join Us:
Opportunity to learn and grow within a leading fintech company.
Gain valuable experience in the financial services industry.
Collaborate with a team of experienced professionals who are passionate about innovation.
Contribute to transforming the way markets operate.
Great benefits.
If you are enthusiastic, eager to learn, and ready to take your first steps into the financial services industry, we encourage you to apply for this exciting opportunity.
Harris Allied