Senior Digital Producer

Senior Digital Producer

Havas CX

Assembling the strongest CX minds from a global talent pool across the Havas Group, Havas CX is an international network dedicated to delivering meaningful experiences across the entire customer journey. Organised under a common structure, governance, methodology and mission, we bring together more than 1,800+ CX specialists from across our local agencies and combine the power of rich insights, user-centric technology and experience-led design to transform business performance for our clients and partners.

ROLE REQUIREMENTS

• Partner with Account and extended team to develop annual SOWs and tactical and staffing plans, both for internal planning purposes and client approval.
• Manage the development and production of digital marketing efforts for their assigned brands, (websites, banners, applications, brochures, mailers, banner ads, print ads, video)
• Partner closely with Account and Client Operations teams during the project planning, execution and production phases. Ensuring client objectives/guidelines are defined and deliverables and client feedback are shared/incorporated in a timely manner.
• Develops and leads client presentations for their respective brands, related to budgets, timelines and scope.
• Provide necessary direction and support to the team on the tasks and deliverables required.
• Responsible for leading the following meetings: hot sheet, weekly status, project briefings, internal creative reviews, meetings with external vendors.
• Maintaining our PM tool Trello
• Enforce agency process and manage the quality assurance (QA) phase for all projects.
• Represent Agency and Project Management department at Client meetings, Agency days, etc.
• Work on and lead new business pitches as necessary

QUALITIES AND CHARACTERISTICS

• Rigorous in organization and management, conscientious and adept in solving issues at all levels of a project
• Collaborative: With multiple stakeholders, communication and teamwork is critical
• Outstanding oral and written communication skills one-on-one and in large groups, with the ability to communicate high-level concepts and overall business direction, organize information quickly and summarizing succinctly
• Strong knowledge of account and project management principles, methods and techniques, with comfort in a technical environment
• Ability to inspire, support and understand the interplay between people, processes and systems. The candidate must be a strong manager with ability to lead a team to a desired result
• Sharp attention to detail and a drive for perfection
• Proven experience working closely with creatives and developers to produce complex digital projects and large teams, optimally within an agency environment
• Excellent analytical and numeracy skills
• Ability to work on multiple things at once, thrives in a fast paced environment and grace under pressure
• A calm, friendly, professional demeanor, excellent taste, and a sense of humor, as well as a modern, progressive thinker

Havas is an equal opportunity employer.

Havas CX