Senior Digital Producer
Havas CX
Assembling the strongest CX minds from a global talent pool across the Havas Group, Havas CX is an international network dedicated to delivering meaningful experiences across the entire customer journey. Organised under a common structure, governance, methodology and mission, we bring together more than 1,800+ CX specialists from across our local agencies and combine the power of rich insights, user-centric technology and experience-led design to transform business performance for our clients and partners.
ROLE REQUIREMENTS
- Partner with Account and extended team to develop annual SOWs and tactical and staffing plans, both for internal planning purposes and client approval.
- Manage the development and production of digital marketing efforts for their assigned brands, (websites, banners, applications, brochures, mailers, banner ads, print ads, video)
- Partner closely with Account and Client Operations teams during the project planning, execution and production phases. Ensuring client objectives/guidelines are defined and deliverables and client feedback are shared/incorporated in a timely manner.
- Develops and leads client presentations for their respective brands, related to budgets, timelines and scope.
- Provide necessary direction and support to the team on the tasks and deliverables required.
- Responsible for leading the following meetings: hot sheet, weekly status, project briefings, internal creative reviews, meetings with external vendors.
- Maintaining our PM tool Trello
- Enforce agency process and manage the quality assurance (QA) phase for all projects.
- Represent Agency and Project Management department at Client meetings, Agency days, etc.
- Work on and lead new business pitches as necessary
QUALITIES AND CHARACTERISTICS
- Rigorous in organization and management, conscientious and adept in solving issues at all levels of a project
- Collaborative: With multiple stakeholders, communication and teamwork is critical
- Outstanding oral and written communication skills one-on-one and in large groups, with the ability to communicate high-level concepts and overall business direction, organize information quickly and summarizing succinctly
- Strong knowledge of account and project management principles, methods and techniques, with comfort in a technical environment
- Ability to inspire, support and understand the interplay between people, processes and systems. The candidate must be a strong manager with ability to lead a team to a desired result
- Sharp attention to detail and a drive for perfection
- Proven experience working closely with creatives and developers to produce complex digital projects and large teams, optimally within an agency environment
- Excellent analytical and numeracy skills
- Ability to work on multiple things at once, thrives in a fast paced environment and grace under pressure
- A calm, friendly, professional demeanor, excellent taste, and a sense of humor, as well as a modern, progressive thinker
Havas is an equal opportunity employer.
Havas CX
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