Job in a nutshell:
Join our dynamic team as an Account Service Manager, where you’ll lead and inspire a thriving workforce of over 1000 professionals.
Your mission: to cultivate and elevate client relationships, steering the seamless execution of cutting-edge IT infrastructure projects. We’re seeking a strategic thinker with unparalleled leadership prowess and exceptional client engagement skills to make an impact in this pivotal role. If you’re ready to elevate your career and be at the forefront of innovation, apply now!
What will you be doing:
- Operational leadership of teams.
- Lead and manage a global team of over 1000 staff members, providing guidance, coaching, and support to ensure high performance.
- Develop and implement strategies to enhance team efficiency, productivity, and overall effectiveness while improving performance.
- Foster a positive and collaborative work environment, promoting a culture of continuous improvement.
- Make strategic decisions regarding staffing levels, talent development, and organizational structure.
- Oversee the recruitment and onboarding process for new staff, ensuring a skilled and motivated workforce. Customer engagement and communication.
- Build and maintain strong relationships with senior customer leaders, understanding their business goals, operational challenges, and IT service needs.
- Act as the senior operations point of contact for clients, addressing concerns, resolving issues, and ensuring client satisfaction.
- Collaborate with clients to identify opportunities for service improvements and innovation.
- Communicate effectively with customer with data analysis, clear presentations, risk letters and compelling summation of activities.
- Drive the development of long-term relationships with key clients, positioning the company as a trusted partner in their IT infrastructure strategy. Contract and financial management.
- Control of contract implementation to achieve contractual margin through cost control. •
- Ensure increased activity, profitability, and customer satisfaction (at tactical level).
- Ensure that the contract and service are delivered as planned, in line with service commitments, and remain adapted to the customer’s business.
- Manage the contractual landscape (including third parties).
- Establishment and operation of risk management, following the Atos risk processes.
- Support of invoicing and financial processes for the contract.
Requirements:
- At least 10 years’ experience as an executive service delivery leader.
- Experience on managing large teams is a must (500+ people onshore and offshore)
- Strong vendor management experience
- Over 15 years of IT infrastructure services and project management.
- Extensive knowledge of customer business particularly in media and entertainment (preferred)
- Over 15 years experience of IT outsourcing contract and customer management.
- Experience leading a large global team with direct and indirect reporting structures.
Atos
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Full-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren, where you can begin to write your Next Great Chapter.​
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Casting Call: Child Actor for Hotel Booking Site Commercial – Filming in Thailand
Job Description: Miami Talent Casting is searching for talented young actors nationwide to portray the child of a “Mermaid Family” in a commercial for a well-known hotel booking site. This role is perfect for a strong swimmer who is comfortable with physical comedy and willing to travel to Thailand for filming. Travel expenses for the child and one parent/guardian are fully covered. Please note, filming requires availability from November 19 to December 2, and applicants must be open to missing Thanksgiving in the U.S.
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
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Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don’t necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco Benefits and Perks:
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Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
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Part-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.
Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.​
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Are you ready to get discovered?