Position Summary (Purpose of job):
This position will be responsible for overall end to end product portfolio that aligns with and helps to shape HVAC’s long-term vision and strategies. This role provides product road map development and execution between HVAC and HQ, internally within product and management team, externally with sales and customers as well as product management and education. This position shall establish a connected responsibility with other department stakeholders including sales, marketing, operations, I/T and technical service to facilitate and execute the product roadmap and provide critical information to other departments is necessary in the execution of the product roll out and or product ongoing support.
Key Responsibilities
Product road map development and execution with gathered market needs including VOC, and market and regulatory trends to ensure next generation of products are at the forefront of HVAC’s long-term vision and strategies. Collaborate with SmartThings to leverage this cloud based app and ecosystem in expanding the Samsung HVAC portfolio through new applied developments using this app platform.
Cross functional execution that involves the support to and from sales, operations, product marketing, technical service, training, and I/T. This includes Quote Wizard, Qwanix II, AHRI registration, EcoRebates data management, NEEP registrations, Collaboration and guidance with Regulatory manager and local sales team in these respective markets.
Work with 3rd party suppliers to enhance the long-term product portfolio
Customer facing engagement that includes special product representations, organizations, and utility relations that directly impact Samsung product sales and development.
Minimum Job Qualifications:
Education/Training –
Bachelor’s degree required – advanced degree in business or related field preferred
5-7 Years of VRF, multi-split, and mini split product experience.
Fluent in English and Korean
Business Experience –
Exceptional product management and operational business experience
Extensive experience with various go to market sales channels including stocking distribution, commercial manufacturers reps, strategic regional and national accounts
Familiarity with different product launches and off boarding
Excellent oral and written communication, persuasion, diplomatic, presentation and interpersonal skills
Specialized Knowledge/Skills –
Experience selling skills, presentation skills, combined skills of business acumen and technically sound comprehension of the business and recognizing the customer’s abilities and challenges.
Excellent creative problem solving and strategic thinking skills with the ability to develop innovative product strategies.
Analytical and decisive decision maker with the ability to prioritize and communicate objectives and tactics necessary to achieve organizational goals
Ability to establish and maintain excellent relationships in a highly matrixed environment, both internally and externally
Ability to ensure compliance with all internal and external management as well as customers.
Ability to successfully integrate agile methodologies into existing methodologies.
Must be computer proficient – particularly in Microsoft Office including Word, Excel and PowerPoint
Working Conditions:
Environment (Office, warehouse, etc.) –
Operate a computer keyboard, telephone, and view a video display terminal more than 90% of work time.
Physical Requirements (Lifting, standing, etc.) –
Operate a computer keyboard, telephone, and view a video display terminal more than 90% of work time
Visual acuity, color distinction, and numeric and character detail distinction for the analysis and preparation of statistical reports and information
Lift, move, or adjust general office equipment, boxes, or materials weighing up to 25 pounds using proper materials handling equipment and procedures
Occasionally work additional hours beyond normal schedule
Ability to travel as needed both (Domestic and International)
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