Facilities Manager

Facilities Manager- SEA LIFE Minnesota

Keep the EXCITEMENT alive every day at SEA LIFE Minnesota at Mall of America as our Facilities Maintenance Manager!

​About the Role

The Facilities Manager is a vital role, responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficient. With a team of technicians, you will be responsible for ensuring adequate coverage is on site during all opening times to maintain all aspects of the attraction including the tanks, equipment, machinery, life support systems, special projects and all facility needs. Compensation for this opportunity is starting at $75,000 annually.

Your Responsibilities will include:

• Leading and conducting maintenance and repair of HVAC, electrical, plumbing systems, aquarium tanks and life support systems.
• Managing routine and reactive maintenance of buildings and infrastructure, adhering to all mandatory and best practice schedules.
• Developing and driving the annual maintenance plan.
• Collaborating with various departments such as Operations, Admissions, Retail, and Displays to support all facility-related aspects.
• Ensuring the attraction operates safely and securely at all times.
• Completing documentation for safety checks, inspections, repairs, and maintenance work.
• Undertaking necessary training and development activities.
• Demonstrating a guest-centric approach, assisting and interacting with guests to enhance their experience.
• Upholding the company’s values, mission, and vision.
• Maintaining written safe working practices and risk assessments for all maintenance and facilities activities.
• Perform other duties as assigned

Qualifications and Experience:

To be successful in this role, you should have

• Experience in maintenance, preferably holding a professional qualification in a mechanical or electrical field.
• ​Experience in maintaining a variety of equipment, including life support systems, tanks, water quality, and general facilities tasks.
• 3-5 years of managerial experience in a technical environment.
• Experience in a guest-centric service industry is preferred.
• The ability to thrive in high-pressure and stressful situations.
• Proven ability to handle multiple projects simultaneously and multitask effectively.
• Flexibility to work various shifts, including days, nights, weekends, holidays, and special events.

**Note: SCUBA certification is helpful but not required. Experience with animal procedures and transport is a plus.

Knowledge, Skills, and Abilities:

Candidates should possess the following

• Bachelor’s degree in biology, marine science, hydraulic engineering, or a related field or an equivalent combination of education and experience.
• 4+ years of experience with water filtration systems, including water quality testing and maintenance.
• Experience with fluid dynamics, pumping, and HVAC systems.
• Knowledge of PVC pipe bonding best practices and computerized building automation control systems.
• Strong oral and written communication skills and organizational abilities.
• The ability to repair and replace pipes, pumps, and other water filtration systems.
• Familiarity with basic hand tools, light power tools, and motorized equipment.
• Budget management skills and the ability to create purchase orders.
• Valid driver’s license.
• Current CPR certification is a plus.

Physical Requirements:

• Lifting and moving objects up to 50 pounds (100 pounds with two-person lift).
• Pushing and pulling up to 68 pounds.
• Shoveling up to 10 pounds.
• Working in confined spaces.
• Standing, walking, climbing steps/ladders, kneeling, bending, and squatting.
• Tolerating odors, heat, high humidity, and potential zoonotic diseases.
• Working with animal immobilizations and controlled substances.

About the Perks

In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering) and free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we’ll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

We want to ensure that everyone has the opportunity to perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at [email protected].

Merlin Entertainments