Open Jobs:
Facilities Manager- SEA LIFE Minnesota
Keep the EXCITEMENT alive every day at SEA LIFE Minnesota at Mall of America as our Facilities Maintenance Manager!
​About the Role
The Facilities Manager is a vital role, responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficient. With a team of technicians, you will be responsible for ensuring adequate coverage is on site during all opening times to maintain all aspects of the attraction including the tanks, equipment, machinery, life support systems, special projects and all facility needs. Compensation for this opportunity is starting at $75,000 annually.
Your Responsibilities will include:
- Leading and conducting maintenance and repair of HVAC, electrical, plumbing systems, aquarium tanks and life support systems.
- Managing routine and reactive maintenance of buildings and infrastructure, adhering to all mandatory and best practice schedules.
- Developing and driving the annual maintenance plan.
- Collaborating with various departments such as Operations, Admissions, Retail, and Displays to support all facility-related aspects.
- Ensuring the attraction operates safely and securely at all times.
- Completing documentation for safety checks, inspections, repairs, and maintenance work.
- Undertaking necessary training and development activities.
- Demonstrating a guest-centric approach, assisting and interacting with guests to enhance their experience.
- Upholding the company’s values, mission, and vision.
- Maintaining written safe working practices and risk assessments for all maintenance and facilities activities.
- Perform other duties as assigned
Qualifications and Experience:
To be successful in this role, you should have
- Experience in maintenance, preferably holding a professional qualification in a mechanical or electrical field.
- ​Experience in maintaining a variety of equipment, including life support systems, tanks, water quality, and general facilities tasks.
- 3-5 years of managerial experience in a technical environment.
- Experience in a guest-centric service industry is preferred.
- The ability to thrive in high-pressure and stressful situations.
- Proven ability to handle multiple projects simultaneously and multitask effectively.
- Flexibility to work various shifts, including days, nights, weekends, holidays, and special events.
**Note: SCUBA certification is helpful but not required. Experience with animal procedures and transport is a plus.
Knowledge, Skills, and Abilities:
Candidates should possess the following
- Bachelor’s degree in biology, marine science, hydraulic engineering, or a related field or an equivalent combination of education and experience.
- 4+ years of experience with water filtration systems, including water quality testing and maintenance.
- Experience with fluid dynamics, pumping, and HVAC systems.
- Knowledge of PVC pipe bonding best practices and computerized building automation control systems.
- Strong oral and written communication skills and organizational abilities.
- The ability to repair and replace pipes, pumps, and other water filtration systems.
- Familiarity with basic hand tools, light power tools, and motorized equipment.
- Budget management skills and the ability to create purchase orders.
- Valid driver’s license.
- Current CPR certification is a plus.
Physical Requirements:
- Lifting and moving objects up to 50 pounds (100 pounds with two-person lift).
- Pushing and pulling up to 68 pounds.
- Shoveling up to 10 pounds.
- Working in confined spaces.
- Standing, walking, climbing steps/ladders, kneeling, bending, and squatting.
- Tolerating odors, heat, high humidity, and potential zoonotic diseases.
- Working with animal immobilizations and controlled substances.
About the Perks
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering) and free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we’ll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at [email protected].
Merlin Entertainments
We are LEGOLAND Florida Resort – the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!
Job Summary:
The Human Resource Information System (HRIS) Manager supports and maintains internal HR systems, services, and applications used to support Merlin’s North America employee base from our HR Shared Service (the People Hub.) This key role functions as a COE and is based in Orlando, Florida.
We depend on a variety of systems to deliver quality service and support to our employees. To provide that we need an experienced HRIS Manager to optimize our systems while leading a team responsible effectively and efficiently for system configuration, support and reporting. Place those requirements in a fast moving, ever changing and growing environment like Merlin and you create a role that combines technical expertise with fun.
Scope of the Job:
-Subject matter expert and gatekeeper to our Human Resources systems, including but not limited to HRIS, time keeping, scheduling, payroll and ATS.
-Lead a team that will ensure we are getting the most out or our systems.
-Define and monitor effective processes to ensure that our systems remain secure and interfaces between dependent systems function as designed.
-Manage upgrades or patches to the systems and implement fixes to any reversion errors caused by upgrades and patches.
-Implement, test, and document any configuration changes and system upgrades.
-Challenge issue prioritization, resolution and lead vendor interaction, and new feature implementation to efficiently support end users across NA.
-Make recommendations for and support training of end users to ensure we are getting the most from our systems.
-Support highly complex enterprise systems with organization-wide impact.
-Ability to communicate, verbal and written, to technical and non-technical employees at all levels of the organization.
-Oversee optimal function of the Human Resources systems which may include installation, customization, development, maintenance and upgrade to applications and modules.
-Maintain internal database as well as cloud-based files, tables, code, backup files, integrity and security to meet changing business and technology needs.
-Define, implement and monitor effective processes to ensure that our systems remain secure, interfaces function as required and users are able to get the most from our systems.
-Recommend and implement business process improvements having a Human Resource system component and serve on teams to implement business process changes.
-Provide technical support, troubleshooting, and guidance to HR employees. Identify development requests and production problems and manage the resolutions to completion within identified and agreed timeframes.
-Collaborate with People Hub leadership and staff to identify needed technical improvements and enhancements to existing information services and databases; recommend and implement solutions.
-Manage permissions, access, personalization, and similar system operations and settings for HR services and business users.
-Program custom functions and documentation such as automated queries, filters, macros, and reports.
-Compile or assist with acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff.
-Serve as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders on Human Resources systems, database design and implementation projects.
-Own and optimize UKG to Cornerstone interconnectivity and People Hub touch points with Cornerstone.
-Serve as People Hub representative to systems that we do not exercise management ownership over but have integral touchpoints to. Represent the People Hub in technology related discussion and efforts that touch the Human Resources systems
-Ensure system compliance with data security and privacy requirements.
-Maintain knowledge of trends and developments in data management and security, HR technology, and HRIS applications.
-Oversee the procurement of appropriate hardware and software to ensure that the organization has high quality, efficient systems.
Requirements
-Bachelor’s degree in Information Technology, Information Systems Management, Computer Science and Engineering, Information Security Management or another directly applicable STEM field is preferred.
-8+ years’ experience in HRIS/Payroll support and or processing and 2+years in the HRMS modules of PeopleSoft, including e-applications, manager, and employee self-service.
-5+ years of database management or related experience required with at least three years in a supervisory position.
-Practical IT systems configuration knowledge – with one or more of: UKG Payroll / Workforce Dimensions, Cornerstone, and/or other industry HRIS systems. You will be organized and a great problem solver, able to work to deadlines and to agreed processes. As the subject matter expert with ability to communicate well and be decisive yet diplomatic
-Familiarity with human resource policies and procedures to ensure the systems meet organizational needs and goals.
-Extensive knowledge in the implementation, custom reporting, analysis technology and production problem resolution for HRIS/HRMS applications.
-Experience in developing organizational goals and objectives for HRIS/HRMS and translate goals into technically feasible solutions within agreed upon timeframes.
-Ability to adhere to confidentiality with a strong understanding of HIPPA/HITECH
-Thorough understanding of Human Resources systems with a highly technical understanding of at least two commercial products is a plus
​
​
Merlin Entertainments
About the role…
In this role, you’ll lead the marketing plan development and execution of the consumer events for LEGOLAND Florida Resort—that includes pirate parties, and more festive holiday fun than you can envision.
Your work in leading messaging across outward-facing marketing channels, including email and web content, and owning resort-wide communications and in-park revenue programs will promote the in-park guest experience to increase total sales, drive attendance, and grow revenue.
To be successful in this role, you are a self-starter, an excellent planner, and a top-notch project manager. In addition, to win on our team, you should love fun, be genuine and excited about making work exciting.
The LEGOLAND Florida Resort currently includes LEGOLAND® Theme Park, LEGOLAND® Water, Peppa Pig Theme Park, and three onsite hotels: LEGOLAND® Hotel, LEGOLAND® Pirate Island Hotel, and LEGOLAND® Beach Retreat. We celebrated our 10th birthday last year, and we’re continuing to grow.
What you’ll be doing…
- Maintain brand consistency while leading as a project manager for all consumer events and in-park revenue opportunities across all marketing channels
- Develop strategic programs for consumer marketing initiatives that drive specific attendance and revenue goals while communicating direction and updates to all program partners for successful cross-channel implementation
- Strategize and develop the resort-wide communications plan, including in-park signage, video content management, and new ways to share messaging and news to guests while they are onsite at LEGOLAND Florida Resort
- Lead as a cross-divisional project manager to deliver consistent project status tracking, performance, and look-back assessments and maintain an ongoing business dashboard that measures event and campaign performance. In addition, develop relationships at other Merlin sites nationally and globally to share that performance and collaborate on standard processes.
- Collaborate with CRM and eCommerce teams to provide oversight and lead the development of a critical communication plan and calendar through the execution of email marketing to targeted audiences
- Supervise trends in the theme park and travel industry and provide recommendations for innovation
- Support Head of Marketing and Communications and Senior Marketing Manager on revenue-driving and brand-building programs
- Administrative tasks include budget maintenance, presentation generation, assistance with approval submission, and supervising third-party partners.
Who we’re looking for…
- 2+ years project management experience
- 2+years of experience within a theme park, destination, or travel/tourism
- Problem-solving skills with an ability to anticipate project needs
- Analytical skills, including experience with data, building consumer research tools (surveys, focus groups, etc.), analyzing information, and reporting findings
- Proficiency in developing web-based marketing campaigns
- Excellent verbal, written, and proofreading skills
- Ability to build and maintain effective business relationships
- Proficiency with MS Office programs, especially Word, Excel, PowerPoint, and Outlook
- Capable of multi-tasking in a fast-paced, quickly changing environment & very diligent & resourceful
- Self-motivated, and demonstrate a strong personal desire to achieve results
- Able to work flexible hours to support park operations and events, including evenings and weekends.
- Valid driver’s license, safe driving record, and be willing to use own vehicle for business purposes.
About the Perks
In return, you will find a competitive salary, 401(k) matching plan, share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth by joining an exciting, global organization.
Everyone Matters at Merlin.
At Merlin, we encourage the world to our magnificent attractions and resorts every day, and we want to reflect that same multicultural mix inside our business. We strive to create an expansive and diverse workplace where people can be themselves, have the same opportunities, and thrive together. Because at Merlin, everyone matters! Together, we work to build a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation. Although we understand that we’ll always be learning and growing, we strive to be the most expansive and flexible employer in our industry.
Merlin Entertainments