Donor Relations Coordinator

Global Empowerment Mission (GEM) is seeking a Donor Relations Coordinator, a full-time role with the opportunity to work in-person at our HQ office in Miami. The position requires excellent written, verbal, communication and organizational skills, attention to detail, and a passion for disaster relief and humanitarian aid innovation.

GEM is a public charity recognized as tax-exempt by the IRS under 26 USC.§ 501(c)(3), that responds to natural and manmade disasters all over the world. GEM partners with local NGOs, churches and community leaders to deploy aid quickly. We’re seeking an ambitious and experienced associate with public charity development experience.  The successful candidate will be responsible for maintaining donor records and CRM software (experience with Blackbaud preferred), processing gifts, handling administrative tasks and engaging in special projects, such as donor prospecting, presentations, proposals, reconciliation and stewardship. The role requires independence and initiative.

This position is well suited for someone looking to bring a track record of established best practices in fund development to a fast-paced and growing department.  It is an incredible opportunity to support philanthropic relationships with a burgeoning industry leader in the humanitarian space. GEM is undergoing unprecedented growth, and we are seeking a team-oriented personality who can support a growing team gracefully in the midst of change.

Position Description

• Report directly to the Chief Development Officer (CDO).
• Responsible for all donor records database activities (“CRM”), including maintenance, donor reports, data integrity, and integration with solicitation portals.  Experience with Blackbaud and Raiser’s Edge NXT a plus.
• Matching gift and donor portal confirmations and maintenance.
• Create and send formal acknowledgement letters to Donors.
• Administrative Assistance to front-line fundraising staff, including meeting scheduling and coordination where needed.
• Serve as a primary contact for donors who call/email GEM, helping to resolve problems, questions, and concerns.
• Coordinate Third Party Fundraiser requests, peer to peer fundraising initiatives.
• Coordinate Marketing Material and outreach as appropriate with social and external channels
• Facilitates mailing for acknowledgment letters and oversees data entry of accurate log for incoming/outgoing mail in coordination with the Finance Department.
• Other duties as assigned 

Position Requirements:

• Minimum 3 years experience in development environment for a public charity.
• Direct experience with fundraising CRM platforms, Blackbaud Raiser’s Edge NXT a major plus.
• Competency with Microsoft Office or Google platform equivalents.
• Participation in GEM’s efforts to achieve goals and a commitment to GEM’s mission and values.
• Ability to work autonomously and be self-directed.
• Bachelor’s Degree or equivalent required.

Global Empowerment Mission