JOB DESCRIPTION: Senior Account Manager – Trade
DATE: September 2023
LOCATION: New York, NY
REPORTS TO: Head of Trade Sales
About the Role
Reporting to the Head of Trade Sales, we are seeking an experienced Account Manager to service our existing Trade clients (high end interior designers and architects) while working to build and prospect new trade business in NYC, CT, PA. The successful candidate will work from our NYC showroom. Travel within territory is required as well as infrequent travel to our flagship in LA.
Key Responsibilities:
- Drive respective trade sales and cultivate growth through strategic outreach, elevated customer service and engagement
- Complete ownership and expertise of territory, its development and community
- Strategize and execute outreach initiatives
- Seek opportunities to share your expertise and strategies with Account Managers
- Present product and interact with prospects and clients daily/weekly
- Demonstrate product knowledge – be familiar with the construction of the products, and be able to recommend products for different applications
- Manage client portfolio – order requests, samples, information, product care, trouble-shooting, sales leads, monitoring orders through to delivery
- Provide weekly and monthly reporting
- Provide support for client events e.g. networking opportunities and client entertainment, new collection launches, media events
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Key Capabilities and Behaviors Required:
- Present yourself as a premium Brand Ambassador of Armadillo both internally and externally
- Frequently uses initiative to think of new ways to approach projects/tasks, and about future work pipeline
- Demonstrates a bright and cheerful approach to work
- Driven, responsible and organized
- Self-starter and goal-oriented
- Comfortable working alone AND as part of a collaborative team
- Committed and enthusiastic about Design
- Ability to travel within territory weekly and outside of territory as needed
- Confidence in entertaining and networking
About Us
Armadillo is a truly sustainable company – for the good of the world we live in and all who journey with us. Our rugs lie lightly on this earth.
Founded in 2009 we are an Australian born company, with showrooms in Sydney, Melbourne, Brisbane, Los Angeles, New York and San Francisco.
Our rugs are handcrafted by artisans in India and Nepal using natural materials and energy-efficient processes, designed to counteract today’s throwaway culture and stand the test of time. As a certified B Corp, we hold ourselves to the highest standards of sustainability, social responsibility and transparency.
To us, giving back is the only way forward. We donate 10% of net profits from each rug sold to The Armadillo Foundation, the philanthropic arm of our business, which is dedicated to improving lives in underprivileged communities through education, health care and environmental initiatives.
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How We Work
As a purpose-driven company, guided by integrity, Armadillo is committed to cultivating the very best talents in their fields. Our workplace is open and inclusive, valuing teamwork and collaboration as well as celebrating individual strengths. We are committed to each other, our work and the wider community – and our hope is to be joined by those who are enthusiastic not just about what we do, but why we do it.
Our people have made Armadillo the brand it is today and as such, we have created a supportive and stimulating environment that nurtures the personal and professional growth of employees at all levels. We embrace fair workplace practices, equal employment opportunity, cultural diversity, and health and wellbeing. We also proudly offer our employees:
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An Employee Assistance Program
An annual career development fund
A health & wellbeing allowance
Additional leave days for community volunteering
Generous staff discounts
If you are looking for the opportunity to evolve your career with a successful global and ethical business, we encourage you to apply now.
Please submit your resume and a one-paragraph bio about who you are and what makes you jump out of bed in the morning to careersusa@armadillo-co.com
Armadillo
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