Advanced MedAesthetic Partners (AMP) is a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a hybrid support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth. We are looking for leaders to help highly successful local practices grow to the next level by applying proven strategies at scale. Oh, and we’re growing fast!
Position Overview:
Reporting to the Senior Marketing Manager, the Ecommerce & CRM Coordinator will be responsible for facilitating regular client data reporting & website metrics analysis. They will provide CRM-related guidance to the AMP’s internal and external network, including technical maintence of CRM tools.
- CRM Data Analytics
- Facilitate monthly client data reporting for Americas region
- Including individual reports per internal & external Stakeholders
- Work closely with clients/stakeholders to ensure client data is being effectively captured
- Own Salesforce CRM reporting, client lists and campaign creation process
- Understand CRM KPIs and support in the creation of quarterly in-depth analysis
- CRM Boutique Support
- Provide support to Clinics/med spas/surgery centers with the usage and understanding of CRM-related tools
- In partnership with the Training Team, define a holistic CRM training plan, looking at on-boarding, ongoing support and ad hoc training
- Identify & develop CRM ambassadors within our AMP network to ensure client-centric mindset is constantly present on clinic sales floor
- Troubleshoot any technical issues related to CRM tools
- eCommerce analytical support
- Partner closey with HQ digital team to improve overall understanding and reporting of website metrics
- Streamline communication between HQ, local media managers, and media agencies to improve understanding of paid digital campaign results
- Establish monthly web KPI report to be used throughout the year to understand overall website metrics
Requirements
- 3 years work experience in analytical/ digital-focused role
- High proficiency in Excel, PowerPoint and Google Analytics
- Strong analytical skills
- Pro-active mindset with a hands-on mentality
- Ability to work cross functionally between internal teams
- Highschool Diploma (Required) Bachelors Preferred
Benefits (Eligible for Full-Time Employees):
- Competitive benefit package
- Medical, Health, Dental, Vision
- PTO
- 401k matching
Advanced MedAesthetic Partners
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