We are moving fast and are adding to our best-in-class team. Joining McDonald’s means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together.
McDonald’s has long been an industry leader, innovating to deliver improvements in the experience for our customers and restaurant teams. In recent years, digital platforms have become an increasingly critical part of delivering phenomenal customer and crew experience. We have invested to build assets and capabilities that will take advantage of this growing consumer interest in digital, including upgrades to the mobile app, as well as installation of self-order kiosks, and digital menu boards.
As a Senior Product Manager, you will be responsible for leading the product strategy, roadmap, and execution for the loyalty and offers backend and frontend customer experiences. You will work closely with cross-functional teams, including engineering, design, marketing, and operations, to drive product innovation and achieve business goals. You will be the champion of the customer and crew, translating their needs and feedback into product requirements and driving customer-centric product development. The ideal candidate is a customer-obsessed,product innovatorwho can lead and inspire cross-functional teams to deliver exceptional products that customers love and that win for the business.
Key Responsibilities:
- Develop and implement the product strategy and roadmap for loyalty and offers experiences, aligning with overall business goals and market trends. Define the product vision and direction, and communicate it optimally to cross-functional teams, executives, and partners.
- Collaborate with stakeholders to execute experiences that align with the global personalization strategy.
- Drive end-to-end product development, including conducting market research, defining customer requirements, crafting product specifications, and working with engineering and design teams to develop and launch new products and features.
- Deeply understand customer and restaurant crew needs, difficulties, and behaviors through research, user feedback, and market analysis. Use insights to advise product decisions and prioritize product backlog items.
- Stay up-to-date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive.
- Facilitate release planning, weekly demos with stakeholders and other Agile practices on an operational basis.
- Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives. Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives.
Qualifications
Qualifications
- Experience in loyalty, marketing, and/or CRM and leveraging behavioral data for personalization
- Passionate, customer-obsessed leader looking for new solutions for the business, who truly enjoys designing and delivering great experiences to build brand affinity.
- Capable of finding product solutions that customers love, in a business that has complex operational and service delivery considerations
- Knowledge and familiarity with UX design, customer experience and customer experience platform technology systems/specifications interdependencies
- Confident working in a fast-moving environment, with a willingness to make quick decisions based on continuous prioritization and evolving customer needs
- Proven track record of successfully launching and handling products throughout their lifecycle
- Excellent communication and presentation skills, with the ability to optimally communicate sophisticated concepts to both technical and non-technical audiences.
Requirements
- Bachelor’s or master’s degree or equivalent work experience
- Minimum of 5 years of experience in product management.
- Strong leadership skills, with the ability to influence and collaborate with cross-functional teams
- Proven experience in an agile product management role
- Proven experience leading cross-functional teams and projects
- Experience at a consumer/retail company preferred
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
McDonald’s
Related jobs:
Casting Call: Police Officer Role for See You
Job Description:
CL Casting is seeking male actors to portray police officers for the film See You. Experience in law enforcement or previous acting roles as officers is a plus but not mandatory. This is a non-union background role, and the shoot will take place in Downtown Atlanta.
Job Responsibilities:
- Portray a police officer in various scenes, maintaining a professional and authoritative demeanor.
- Follow direction from the production team to accurately depict law enforcement roles.
- Be prepared for long shoot days and work collaboratively with the cast and crew.
Requirements:
- Male actors, ages 25-45, of any ethnicity.
- Must be available to work as a local in Downtown Atlanta.
- Prior experience as a police officer or in similar roles is a plus but not required.
Compensation Details:
- $112 for 8 hours (time and a half for hours exceeding 8).
Casting Call: Real Mothers & Sons for Super Bowl Commercial
Job Description:
Caballero Casting, LLC is seeking real mothers and their sons to star in a heartwarming, non-union commercial titled Healers. This project celebrates the incredible bond between family members and honors those who make a positive impact on others through acts of bravery, kindness, and compassion. The commercial will air during the Super Bowl and will be filmed in New Orleans.
Job Responsibilities:
- Participate in family-focused commercial scenes that highlight themes of compassion and generosity.
- Follow direction from the production team to deliver natural and genuine performances.
- Attend a scheduled fitting prior to filming.
Requirements:
- Real mother and son pairs of any ethnicity.
- Mothers in their 30s-40s, and sons aged 12-16.
- Individuals who embody compassion, selflessness, and kindness.
- Must be available to work as locals in New Orleans.
Compensation Details:
- Session Fee: $600 (per day).
- Usage Fee: $1,200.
- Fitting Fee: $100.
Casting Call: Upscale Restaurant Patrons for Scarpetta
Job Description:
Blumhouse TV is casting for its Amazon streaming series Scarpetta and is seeking non-union background actors to portray upscale restaurant patrons. This is an exciting opportunity for new faces to join the project. The production will be filmed in the Nashville area, and all applicants must be able to work as locals.
Job Responsibilities:
- Portray upscale restaurant patrons in various scenes.
- Follow on-set instructions and collaborate with the production team to ensure the scene’s authenticity.
- Be prepared for long shoot days while maintaining professionalism.
Requirements:
- Non-union background actors, ages 18-75.
- Must be available to work as a local in the Nashville area.
- Willing to commit to a 12+ hour shoot day if necessary.
- A fitting might be required prior to the shoot date (TBD).
- Submit your application with the subject line “11/26 RESTAURANT.”
Compensation Details:
- $100 for 8 hours ($12.50/hour guaranteed, with time and a half after 8 hours).
Casting Call: Eric – Victim’s Father for Fatal Attraction 1612
Job Description:
Jupiter Casting is seeking a male actor to portray Eric, the victim’s father, in an emotionally charged scene for the true-crime series Fatal Attraction 1612. The role involves delivering a compelling performance as a grieving father speaking with police. This is a one-day shoot in Knoxville, TN, with hotel accommodations provided.
Job Responsibilities:
- Portray a grieving father devastated by the loss of his child.
- Deliver a natural and emotionally impactful performance while interacting with other actors, including police officers.
- Follow direction from the production team to accurately convey the character’s emotions.
Requirements:
- Male actor who closely resembles the provided reference photo.
- Strong acting ability to convey grief and emotional depth.
- Must be able to work as a local in Knoxville, TN (hotel accommodations provided).
- Punctual and professional demeanor on set.
Compensation Details:
- $150/day for days worked.
- Hotel accommodations included.
Casting Call: Grandmother Role for Beef Commercial
Job Description:
8th Street Productions is casting a Caucasian female to portray the grandmother in a family-oriented, non-union beef commercial. This featured role involves participating in family scenes and requires comfort eating meat on camera. The shoot will take place in the Nashville area, and local applicants are required.
Job Responsibilities:
- Portray the grandmother in a family setting with warmth and authenticity.
- Collaborate with the director and production team to deliver engaging performances.
- Be comfortable taking a bite of meat on camera.
- Maintain professionalism and focus during potentially long shoot days.
Requirements:
- Caucasian female, 60-75 years of age.
- Must be available to work as a local in the Nashville area.
- Willing to commit to a 12+ hour shoot day if needed.
- Call time will be provided the afternoon before the shoot.
Compensation Details:
- $200 for 10 hours (time and a half for hours exceeding 10).
Casting Call: Grandfather Role for Beef Commercial
Job Description:
8th Street Productions is casting a Caucasian male to portray the grandfather in a family-centered, non-union beef commercial. This featured role involves participating in family scenes and requires comfort eating meat on camera. The production will take place in the Nashville area, and local talent is preferred.
Job Responsibilities:
- Portray the grandfather in a family setting, delivering a natural and warm performance.
- Work closely with the director and production team to create authentic scenes.
- Be comfortable taking a bite of meat on camera.
- Be prepared for long shoot days while maintaining a professional attitude.
Requirements:
- Caucasian male, 60-75 years of age.
- Must be available to work as a local in the Nashville area.
- Willing to commit to a 12+ hour shoot day if necessary.
- Call time details will be provided the afternoon before the shoot.
Compensation Details:
- $200 for 10 hours (time and a half for hours exceeding 10).
Daughter Role in Beef Commercial
Job Description:
8th Street Productions is casting a Caucasian female with dark hair to portray the daughter in a family-focused, non-union beef commercial. This featured role requires participation in family scenes and comfort with eating meat on camera. The shoot will take place in the Nashville area, and local applicants are preferred.
Job Responsibilities:
- Portray the daughter in a family setting, delivering natural and relatable performances.
- Follow direction from the production team to create authentic and engaging scenes.
- Be comfortable taking a bite of meat on camera.
- Be prepared for long shoot days while maintaining focus and professionalism.
Requirements:
- Caucasian female, 7-12 years of age, with dark hair.
- Must be available to work as a local in the Nashville area.
- Willing to commit to a 12+ hour shoot day if necessary.
- Call time details will be provided the afternoon before the shoot.
Compensation Details:
- $200 for 10 hours (time and a half for hours exceeding 10).
Casting Call: Husband Role in Beef Commercial
Job Description:
8th Street Productions is casting a Caucasian male to portray the husband in a family-themed, non-union beef commercial. This featured role involves participating in family scenes and requires comfort with eating meat on camera. The shoot will take place in the Nashville area, and local applicants are required.
Job Responsibilities:
- Portray the husband in a family setting with natural and relatable expressions.
- Collaborate with the director and production team to deliver a compelling performance.
- Be comfortable taking a bite of meat on camera.
- Be available for long shoot days, maintaining professionalism throughout.
Requirements:
- Caucasian male, 32-46 years of age.
- Must have the ability to work as a local in the Nashville area.
- Willing to commit to a 12+ hour shoot day if needed.
- Call time will be provided the afternoon before the shoot.
Compensation Details:
- $200 for 10 hours (time and a half for hours exceeding 10).
Casting Call: Son Role in Beef Commercial
Job Description:
8th Street Productions is seeking a young, mixed-race male to portray the son in a family-oriented, non-union beef commercial. This featured role involves participating in a family scene and requires someone who is comfortable eating meat on camera. The shoot will take place in the Nashville area, and local applicants are preferred.
Job Responsibilities:
- Portray the son in a family setting.
- Take direction from the production team to deliver a natural and engaging performance.
- Be comfortable taking a bite of meat on camera.
- Maintain professionalism and focus during long shoot days.
Requirements:
- Mixed-race male, 6-10 years of age.
- Must be available to work as a local in the Nashville area.
- Comfortable committing to a 12+ hour shoot day if necessary.
- Call time details will be provided the afternoon before the shoot.
Compensation Details:
- $200 for 10 hours (time and a half for hours exceeding 10).
Casting Call: Father Role for Beef Commercial
Job Description:
8th Street Productions is casting a featured role for a non-union beef commercial in the Nashville area. We are seeking a Black male to portray a father in a family-oriented commercial. This role requires someone who is comfortable eating meat on camera and available to work as a local.
Job Responsibilities:
- Portray the father figure in a family scene.
- Take direction from the production team to deliver authentic, engaging performances.
- Be comfortable taking a bite of meat on camera as part of the role.
- Be available for long shoot days and remain professional throughout the filming process.
Requirements:
- Black male, 30-48 years of age.
- Must be available to work as a local in the Nashville area.
- Comfortable committing to a 12+ hour shoot day if necessary.
- Call time details will be provided the afternoon before the shoot.
Compensation Details:
- $200 for 10 hours (time and a half for hours exceeding 10).
Casting Call: Background Actors for Found Season 2
Job Description:
Casting TaylorMade is seeking background actors to fill multiple roles for Season 2 of Found. This is a fantastic opportunity for individuals of all genders and ethnicities to take part in a high-energy production filmed in Atlanta, GA, and surrounding areas.
Job Responsibilities:
- Portray background characters such as baristas, bus drivers, clients, detectives, doctors, nurses, and more.
- Follow on-set directions from the production team to accurately portray your assigned role.
- Collaborate with the cast and crew to ensure smooth scene transitions.
- Maintain professionalism and punctuality on set.
Requirements:
- Open to all genders and ethnicities.
- Age 18 and older.
- Ability to work in Atlanta, GA, and surrounding areas.
- No prior experience is required, but must be comfortable taking direction on set.
Compensation Details:
- Rate: $140 for 12 hours.
- Overtime pay applies for hours worked beyond 12 hours.
Casting Call: Kid on a Bike Role for Feature Film
Job Description:
Waldron Casting is seeking kids ages 9-13 to portray a role in a feature film. Selected talent will participate in interior and exterior scenes filmed in Old Tappan, NJ. This role requires comfort riding a bike on camera, with digital scanning for creating replicas as part of the production process.
Job Responsibilities:
- Perform in both indoor and outdoor scenes, riding a bike as required.
- Collaborate with the production team to ensure a smooth filming process.
- Participate in a digital scanning session for creating replicas.
- Follow on-set instructions and demonstrate professional behavior.
Requirements:
- SAG or Non-Union kids, ages 9-13.
- Must be comfortable riding a bike on camera.
- Ability to travel to Old Tappan, NJ for filming.
- Parent or guardian consent for digital scanning.
- Submit the following for consideration:
- Child’s name and contact information
- Recent photos
- Parent or guardian’s answers to the production’s specific questions
Compensation Details:
- $216 for 8 hours of work.
- Overtime pay applies for hours worked beyond 8 hours.