Product Manager

BluIP® is a Tier1, global service provider and communications technology partner to leaders in hospitality, restaurants, healthcare, small business, and the enterprise. We develop and support a comprehensive suite of solutions including cloud voice, UCaaS, SIP Trunks, and our industry-disrupting, all-in-one artificial intelligence virtual agent solution, AIVA Connect™.

We have built a brand around our deep commitment to the success of our customers and do our best work when the challenges are complicated, and the outcomes are mission-critical. Given our legendary white glove service promise, it is no wonder that we are trusted by more than 60,000 customers and the most recognized brands in the industries we serve.

We are excited to add a highly motivated full-time Product Manager to our team. In this role, you will be responsible for overseeing the management of a product or a set of products from inception to launch and beyond. You will ensure that the product(s) you manage meet the customer’s needs, align with the company’s goals, and generate revenue. This position is in our Glendale, CA office and it is in-office work. This is not a remote position.

BluIP, Inc. is an equal opportunity employer. Employment decisions are based solely on qualifications, experience, and business needs. We are deeply committed to building an inclusive and diverse workplace. Compensation for this role includes an annual salary of $85k to $150k, depending on your experience, and a comprehensive benefits package that will be presented in the interview process.

Duties and Responsibilities:

• Conduct market research and analysis to identify customer needs, market trends, and competitive landscape.
• Develop product strategy, roadmap, and vision that aligns with company goals and objectives.
• Prioritize product backlog and manage sprint planning.
• Define product requirements and specifications, including features, functions, user interface, and user experience.
• Collaborate with cross-functional teams, such as engineering, design, marketing, and sales, to ensure successful product development, launch, and adoption.
• Manage the alignment of the product development process, including setting timelines, milestones, and budgets.
• Conduct user testing and feedback sessions to ensure product quality and user satisfaction.
• Define product performance and metrics, to identify areas for improvement.
• Develop pricing and positioning strategies for the product to maximize revenue and market share.
• Communicate product updates, progress, and performance to stakeholders, including executives, and customers.
• Continuously monitor market trends and customer needs to stay ahead of the competition and innovate the product.

To be successful, you will need:

• A bachelor’s degree in a business, engineering, or computer-related field is required, a master’s degree is preferred.
• At least 5 years of experience in product management, technology, or software company.
• Working experience in the telecommunication industry and/or in the hospitality space is a plus.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication, collaboration, and leadership skills.
• Knowledge of product management frameworks, methodologies, and tools, such as Agile, Scrum, and Azure DevOps.
• Passion for technology, innovation, and customer satisfaction.
• A true team player, multitasker, and committed to the success of the team.

If you are super motivated and have a passion for product management, we would love to hear from you.

BluIP Inc.