Administrative Assistant

Tickets For Less (TFL), a leading live entertainment and technology company, has a fantastic opportunity for an experienced Administrative Assistant to join our team. You will play a crucial role in providing administrative support to the office and ensuring the smooth operation of various office-related activities. You will manage tasks related to office supplies, snacks, event coordination, employee engagement and more.

This position will work closely with all areas of the business supporting department leaders and employees across the organization. You will be directly responsible for planning, managing and executing administrative duties that support our employees and promote the TFL brand.   

The ideal candidate will be able to manage multiple priorities within given timelines and budget. The successful candidate will be a self-motivated, problem-solver and multi-tasker with excellent communication, organization and follow up skills who thrives in a fast-paced environment. 

About Tickets For Less 

At Tickets For Less, we are passionate about creating Memories For Life^® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue. 

As a Top 10 ticket reseller in the country, Tickets For Less offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, Tickets For Less is a great place to work. 

With our headquarters located in the greater Kansas City-area, Tickets For Less is proud to celebrate nearly 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala., Omaha, Neb. and St. Louis, Mo. 

REPORTS TO: Executive Administrative Assistant

RESPONSIBILITIES & JOB DUTIES (INCLUDE, BUT ARE NOT LIMITED TO): 

• Serve as a point of contact for internal and external inquiries, directing them to the appropriate team members
• Provide general assistance to internal employees, ensuring their needs are met and facilitating a productive work environment
• Manage company’s snack program by taking inventory, ordering snacks, drinks and kitchen supplies weekly and regularly stocking/tidying kitchen
• Order office supplies and stock resource areas as needed 
• Maintain the office space by ensuring cleanliness, organization and functionality
• Gather information to assist with creating the weekly employee newsletter, inclusive of employee spotlight, and share content company-wide
• Quarterly, year-end and ad-hoc on-site and off-site event planning to include sourcing venues, aligning schedules, booking travel and adhering to budget for holiday parties, company outings, events and conferences
• Organize and maintain marketing closet
• Maintain marketing and memorabilia inventory
• Track trade show exhibit materials
• Assist with organizing holiday gifting to include sourcing, ordering and sending holiday cards and gifts to TFL’s clients and partners
• Manage some interaction between upper management and employees, liaising with internal and external partners on various projects and tasks
• Schedule staff tournaments and create sign-up forms for quarterly games (Shuffleboard, Corn Hole, Air Hockey) and sports brackets (March Madness, Fantasy Football)
• Assist with ordering company swag including staff apparel and promotional items
• Promote weekly food trucks and communicate to staff food truck information (name, menu, location, etc.)
• Communicate and collaborate with vendors and service providers to ensure timely delivery of services and resolve any issues that may arise
• Act as property management liaison and main point of contact for TFL
• Assist Talent Acquisition by scheduling new hire’s first week of meetings and adding to corresponding calendars, and setting up new hire’s desk for employee’s first day   
• Assist with on-site meetings to include ordering meals, catering, set-up/clean-up, scheduling and technology assistance
• Check mailboxes and PO boxes
• Create and update documents, reports and presentations using various software tools
• Assist in drafting and proofreading internal and external communications as needed
• Arrange travel itineraries, accommodations and logistics for team members attending conferences, meetings and other events (flights, hotel, rental car, Uber codes, dinner reservations, etc.)
• Occasional evenings/weekends as needed for quarterly office cleaning, maintenance and various employee events  
• Take direction, sometimes from multiple sources, and prioritize accordingly
• Complete special projects as requested
• Other duties as assigned

REQUIRED QUALIFICATIONS: 

• Bachelor’s degree or equivalent experience
• 1–2 years of supporting an organization’s employee’s, various departments and teams
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Proficient in using tools like Canva, LastPass and Microsoft Office Suite including Outlook
• Detail-oriented with a focus on accuracy
• Proven ability to manage various tasks independently
• Flexibility to work occasional evenings and weekends as needed
• Experience in event coordination, office administration and/or the service industry

BENEFITS: 

• Competitive salary
• Discretionary performance bonuses
• 401k with company match
• Unlimited vacation
• Medical/Dental/Vision insurance
• Long-term and short-term disability
• Life insurance
• Paid maternity leave

PERKS

• $1,000 employee ticket credit
• Company outings to local live events, including Suite tickets to Kansas City’s premier events
• Company kitchen with free snacks and drinks
• Company happy hours on the first Friday of every month
• Employee referral program
• Casual dress code

Please send your resume and salary expectations to [email protected] with the job title included in the subject.

TFL