Product Designer Assistant

Perlman Clinic is a growing medical practice with offerings in primary care, urgent care, pediatrics, and wellness with many locations in sunny San Diego, California.

We’re looking for a Product Design assistant to work closely with the engineering department and frequently spend time with other departments across the company. You’ll be working directly with stakeholders to define and build products that have a positive impact on the health and well being of our patients. This position will have you work onsite in Hillcrest, San Diego, including some travel to locations within San Diego County, with the flexibility to work remotely depending on your assignments.

What you’ll be doing:

• Help improve patient access to timely healthcare using our digital platform PocketDoc. We’re constantly researching new ways we can improve the care our Providers can give patients through our platform.
• On-site research in clinics across San Diego with providers and patients
• Plan, design, conduct end-to-end user research studies, using a wide variety of methods to evaluate and enhance the user experience of our digital and consumer products.
• Collaborate with stakeholders to transform research findings into potential solutions.
• Contribute to building a process for collecting and acting upon user research.
• Minimize bias & ensure research findings are useful.
• Assist the Product Designer with key UX deliverables. This includes, but is not limited to, customer journey maps, user flows, wireframes, and prototypes.
• 60% research, 40% design

Who you are:

• You’re all-in on effective communication and getting to know your peers. We’re focused on building a team that meshes well and brings experiences from all walks of life.
• You’re passionate about transforming UX research into an actionable plan.
• You’re knowledgeable in user experience best practices, UI industry standards for interface design, and user testing methodologies.
• You’re a confident communicator who pushes for the needs of stakeholders in the business.
• You’re comfortable navigating uncertainty.
• You’re able to adapt your methodology to fit the problem space.
• You’re able to plan your own work across concurrent projects.

Benefits:

• We’re a stable, private company that focuses on what is best for our users without the need to grow at all costs. We are focused on building a stable product that brings tangible benefits to our users.
• We believe in solving real problems for our users and providing tools that help healthcare companies grow and better serve their patients.
• Work with us here in sunny San Diego!
• 401(k) with 401(k) matching
• Health, Dental, Vision, and Life insurance
• Paid time off

Perlman Clinic