The Card@Once Client Service Coordinator is responsible for analyzing client questions and concerns, escalating problems to appropriate teams and providing solutions to the satisfaction of the client.
Responsibilities:
- Oversee supply orders for existing clients and ensure timely shipment by coordinating with internal teams
- Proactively reach out to client if their orders cannot be fulfilled and provide alternative solutions
- Conduct internal research when issues arise and troubleshoot appropriately
- Assist C@O Customer Service Team on communication and coordination of EMV chip conversions with exiting C@O clients
- Complete monthly billing reports for accounting and bill clients upon completion of requested work
- Support live clients with artwork/graphics requests
- Submit artwork requests to Visa for approval
- Ensure the timely and accurate delivery of client communications; document activity in internal CRM
- Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
- Oversee client facing special projects such as Visa/MC mandates
Requirements:
- Strong analytical problem-solving skills, identifying and resolving unique problems
- Experience in delivering client-focused solutions based on client need
- Strong customer service, critical thinking and problem-solving skills
- Proficient in Microsoft Excel and Word; VBA/Macros
- Ability to troubleshoot issues and determine root cause
- Resourceful in establishing and nurturing key relationships both internally and externally
- Willingness to perform additional tasks which may be outside of the defined role to grow the business and ensure client satisfaction
- High school diploma or general education degree (GED) and minimum 1-3 years of experience in an administrative role in customer service, sales or sales support environment
- Financial service industry experience, preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
CPI Card Group
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Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities