Intuition is looking for a high-performing VP, Professional Services to drive the success of its Custom Business unit in North America. Based in New York, this role will be highly consultative and will require a unique combination of creativity, innovation, business acumen, communication skills and project, and people management.
The VP, Professional Services role has dual responsibilities:
1. Responsibility for delivering on the growth targets for the Custom Business unit in conjunction with the US sales team.
2. Responsibility for Custom project account management from origination through scoping and implementation in conjunction with the Dublin-based custom and production teams.
This position reports to the Chief Executive Officer, North America, and interacts closely with many other divisions across the company. The role involves:
• Leading and managing the deployment of Intuition’s products and services.
• Building networks with new and within existing accounts to strengthen overall relationships and provide as-needed support to drive revenue growth.
• Promoting digital content and related consultancy services.
• Scoping of potential projects and innovating new approaches to meet clients’ needs and budgets. • Report/proposal writing and client-facing presentations.
• Consulting with management and business development on client relationship status and business issues.
• Signing-off on all product design deliverables (including technical and editorial) in association with the client project manager.
• Providing technical and operational advice during the project lifecycle.
• Maintaining close contact with client representatives to ensure that client deliverables and milestones are met.
• Providing expertise and brainstorming ideas with the product development team on various projects.
• Contributing to the innovation drive within the Company.
• Managing company resources for use within product development.
• Researching and calculating market gaps for the company.
• Initiating product development to fill these gaps.
Requirements:
• Bachelor’s degree in Business, Finance, Economics, or a related discipline.
• Previous experience in creative consultancy, learning and development, or equivalent, ideally in a client-facing role.
• Proven track record coordinating multiple projects in a client-facing capacity.
• Ability to execute under tight deadlines in a highly collaborative organizational structure.
• Entrepreneurial mindset.
• Personal initiative and drive with the ability to work independently to achieve objectives.
• Genuine interest in learning, growing, and pushing boundaries to develop quality programs, products, and services for our clients.
• Innovative yet pragmatic thinker who applies creative solutions to client problems.
• Highly detailed, organized, and efficient.
• Strong client service orientation.
• Committed team player.
• Strong Microsoft Office skills, including MS Word, MS Excel, MS PowerPoint, and MS Outlook.
Intuition is an Equal Opportunities Employer
Intuition
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