Job Summary:
The Member Services & Programs Coordinator will assist in the day-to-day administration of the Member Services & Programs Department. You will serve as the primary liaison with AAF chapter members regarding billing, database management, communication, programs, and member events. You will report to the EVP, Member Services & Programs.Â
Essential Responsibilities:
Event Coordination
- Provide logistic and communication support for varying aspects of the American Advertising Awards, Ovation Awards, Collegiate and Education Awards, National Student Advertising Competition, Student Advertising Conference, AdCamp and ADMERICA
- Maintain complete working knowledge of Chapter Awards and Recognition programs rules and categories; maintain records for points-based system
- Respond to inquiries regarding event software and its usageÂ
- Assist in the development of promotional materials for Chapter Awards and Recognition programs
- Coordinate collection of contact and attendance information for eventsÂ
- Assist with the collection of American Advertising Awards fees
Chapter Membership
- Maintain accurate record of Chapter membership – Collegiate, Ad 2, Professional Chapters
- Upload Ad 2 and professional Chapter membership rosters
- Assist with collegiate membership registration
Communication & Promotion
- Respond to member information requests and inquiries in a timely and professional manner
- Ensure the EVP has accurate and current information regarding department activities
Project ManagementÂ
- Help streamline workflow to improve efficiency and effectiveness of department operations
- Assist with other AAF programs and tasks as requested by supervisor
We are seeking candidates who demonstrate:Â
- Confidence, flexibility, and high attention to detail
- Strong organizational skills with proven ability to manage and prioritize multiple projects to completion
- Proactivity, a bias for action, and consistent follow-through with minimal supervision
- Proficiency in optimization and streamlining processes
Required Qualifications:Â
- Minimum 2 years of experience performing a majority of the duties outlined aboveÂ
- Proficiency with MS Office Suite (Word, PowerPoint, Excel, Outlook)
- Proficiency in learning and using database software – iMIS preferred
- Excellent interpersonal, verbal, and written communication skills
- A track record of exceptional customer service
- Light travel is required for this position
Compensation and Benefits
This position is a full-time salaried position with multiple employer paid benefits. The salary range is $55,000-$65,000.
Our office is based in a downtown DC newly renovated office building with onsite fitness facility, parking garage, bike locker and access to a variety of metro stations and common bus lines.
*Our national office is in Washington DC. This position can be a hybrid of in office and remote if local, but will consider a 100% remote employee. Â
American Advertising Federation
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