Membership Coordinator
Responsibilities/Duties for Membership Coordinator:
- Maintain complete and current membership records and related data in the appropriate
- membership database
- Process and verify data for all new members before entering them into the appropriate database,
- checking the seniority list to determine position, position type and full time equivalent
- Enter all new member data and send new member information packet
- Process new member forms through payroll department at the end of the month
- Update member profiles for continuing members when information is provided.
- Process discrepancy reports, including adds, drops and name changes
- Make appropriate changes to Database as determined by the payroll discrepancy report
- Process quarterly synchronization of Seniority List within database
- Process member drops, notify staff and work with staff to win back drops
- Prepare monthly membership reports
- Track membership trends throughout the year
- Track any special incentives given to new members
- Follow established protocols and timelines
- Prepare and process all mailings
- Serve as liaison to the Credentials and Elections Committees
- Coordinate copier and office machine service and order copier supplies
- Perform other duties as assigned
- Answer incoming calls and greet visitors
- Open and distribute incoming mail
- Record incoming checks/cash in log
- Make bank deposits for accountant as needed
Qualifications for Membership Coordinator:
- Completed Bachelor’s degree
- Prior experience with database management programs a plus
- Detail-oriented with excellent organization skills
- Excellent telephone skills and customer service orientation
- Strong oral and written communication skills
- Ability to handle multiple projects and tasks simultaneously
- Ability to plan, prioritize tasks and solve problems
- Excellent computer skills, including Microsoft Office programs, membership databases, Outlook and the ability to quickly learn new programs as needed
- Minimum of two years office experience in an administrative position preferred
- Previous trade association experience a plus
We offer:
- Great work hours!
- Life Insurance
- Disability insurance
- Retirement plan
- Workers comp
- Fun office culture
- Great office location!
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