General Manager

As our nationwide growth accelerates, our dynamic teams across the nation continue to drive forward our mission of Bringing Happiness to Every Home® by delivering a fast, easy, and convenient home remodeling experience to our homeowners.

As a General Manager at West Shore Home®, you will contribute to this mission by applying your industry knowledge to all branch operations including our Sales and Installation teams. You will play the role of Leader, Motivator, and Coach with the support of our regional leadership.

What You’ll Contribute

In this role, you can expect to:

• Receive strategic expectations from CEO and develop and implement plans to achieve established Branch targets for Sales and Operations
• Work closely with In-Home Sales Manager to continuously improve sales systems and practices while also providing coaching and monitoring daily performance to ensure NSLI and Volume targets are met
• Collaborate with Installation Managers to develop, implement and improve Installation systems while providing daily feedback that will help ensure proper First Pass Yield and Revenue Targets are achieved
• Work together with the Warehouse Manager to ensure proper receiving, inventory management, job staging, and quality control
• Ensure compliance with all applicable OSHA regulations and West Shore Home Safety Committee guidelines both in the field and in your Warehouse
• Review location financials monthly and presenting analysis to the CEO and CFO
• Monitors office headcount to stay on top of the hiring and training that are needed to achieve revenue goals
• Represent West Shore Home at philanthropic and community events

As a leader at West Shore Home, you will:

• Provide all employees with effective training in role requirements, working relationships, and company requirements and culture
• Continuously improve the systems and processes used to deliver outputs
• Interact with other company managers to learn how to support and improve the customer journey

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:

• Industry knowledge and a proven track record of success in the Construction and Home Improvement industry
• A relentless focus on customer service
• Demonstrated ability to analyze multiple ever-changing data points to develop strategies to overcome obstacles and keep the promises of our company to our customers
• Strong leadership capabilities with a focus on team success & employee engagement
• Valid Driver’s License with a clean driving record and a reliable vehicle

We Invest in YOU

We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us.

We’ve got you covered with:

• Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
• 401K retirement plan with company match
• Paid holidays and paid time off (PTO)
• Continued training & leadership development opportunities
• Unlimited professional and personal growth potential

Why Work at West Shore Home?

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. With 15+ years’ experience in the Residential Remodeling industry and 33+ locations nationwide, West Shore Home® has the resources, tools, and motivation to help you succeed.

Whether you’re looking to start a new career or expand your existing wealth of knowledge, we have the training, coaching, and development to take your career to the next level. If you are ready to unlock your potential and find out what you are truly capable of, there is no better place to do so.

More to Know

• Schedule: Exempt role with varying hours as needed to meet the needs of the business
• Location: On-Site
• Seniority Level: Mid-Senior Level, Director

—

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

We are committed to equal opportunity and value the skills and experience military veterans bring to our workforce. Military veterans and spouses are encouraged to apply.

West Shore Home