** This position does require Ecommerce experience.**
As Senior Manager, Digital Product, this person will bring our products to life on our website. In this role, you will work cross-functionally to prioritize development features that create best-in-class site experiences and drive meaningful business metrics. You will be both a strategic thinker, working closely with the Director of Digital Product to develop a long-term vision for the website that supports company goals, and a day-to-day decision-maker, overseeing the execution of our deployment process. You care deeply about our customers and are passionate about improving their site experience and anticipating their future needs.
This position will have the opportunity to work predominantly from either our NYC satellite office or our Summit, NJ HQ (but will need to be at HQ for key team and cross-functional in-person meetings). You will report directly to the Director of Digital Product.
Responsibilities:
- Be the product leader for our website, influencing and aligning cross-functional partners on a feature development roadmap that balances immediate needs with the company’s long-term strategic goals
- Own the entire product life cycle, from ideation to launch, delivering outstanding digital experiences that meet both customer needs and achieve predefined success metrics
- Break down complex problems into clear product specifications that are understood by all stakeholders and review technical feasibility with tech lead
- Build strong cross-functional relationships with design, analytics and the digital product team to foster an environment of constant exploration, testing, and learning, recognizing each win or failure as an opportunity for a new insight
- Attend daily stand-ups with the Engineering team to ensure timelines and requirements of features are being met
- Establish and own the key KPIs of our current e-commerce funnel, identifying key metrics to track performance and ensuring that new features drive business outcomes
- Partner with Engineering to manage and prioritize the backlog, ensuring delivery of features within deadlines and with requirements met
- Be inspired by the competitive landscape, identifying best practices, new trends and innovation opportunities
- Be a proactive leader with an ability to be nimble, prioritize, motivate and execute
Qualifications:
- Bachelor’s degree or equivalent experience
- At least 4+ years working in a modern direct-to-consumer e-commerce organization
- Strong interest in hypothesis-driven product development and making data and insight informed decisions
- Experience leading website replatforms and redesigns
- Proficiency in e-commerce platforms and site analytics tools
- Experience with user research, AB testing and other techniques to validate and inspire ideas
- Deep understanding of customer journeys with proven ability to transform customer needs into actionable product roadmaps and requirements
- Ability to quickly understand, simplify, internalize and communicate complex or technical concepts
- Team player able to work effectively and collaboratively across all departments to meet goals and deadlines
- Ability to multitask, handle pressure and meet deadlines in a fast-paced entrepreneurial environment
- Experience with Segment, Looker, and Jira a plus!
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