Product Manager

Company Background

Landmark Global is the international division of bpost, Belgium’s national postal service. Bpost employs more than 20,000 people, handles 3.9 billion items per year and delivers to more than five million addresses every day.

For more than a decade, Landmark Global, with its roots in Southern California, has enabled our customers to expand globally. Our business has grown from basic international mail and parcel delivery to full service, end-to-end solutions. This includes proprietary technology and trade consulting, which provide our clients the capability to sell to millions of customers worldwide.

We leverage our extensive parcel distribution expertise and understand the changing supply chain needs and key challenges of our clients. Customers choose Landmark Global when we understand their needs, address their key challenges and save them money. We design, build and implement superior small package distribution solutions with a risk-free implementation approach. Landmark Global encourages our clients to reach their highest potential by providing a customer centric environment through our values of passion, flexibility, responsiveness and accountability.

Position Summary

The Product Manager will play a crucial role in shaping and delivering exceptional experiences for our customers by enhancing our Ecommerce technology. Reporting to the Director of Product Management who owns the overall business strategy, you will be responsible for developing and executing on the growth strategy for the business to expand and innovate Landmark Global’s presence in the market. As a Product Manager on the team, you’ll play a pivotal role within the company, driving product creation by working collaboratively with internal and external stakeholders including, but not limited to sales, solutions design, development, industry SMEs, customers and marketing to craft industry-best offerings that will be sold to brands across the globe. You will be a thought-leader bringing the voice of the customer to product innovation. If you are strategic thinker with a passion for driving innovation in Ecommerce technology solutions, we invite you to join our dynamic team.

Job Description

Core responsibilities will include the following areas:

• Define and enhance the product roadmap by collaborating closely with cross-functional teams including development, solutions design, operations, and commercial stakeholders.
• Conduct thorough market analysis, competitive research, and gather user feedback to inform product strategy and feature prioritization.
• Lead the end-to-end product development lifecycle, from concept to deployment, ensuring timely and high-quality deliverables.
• Collaborate with solutions and development teams to translate complex technical requirements into actionable tasks and drive the execution of projects using Agile methodologies.
• Own the creation of detailed user stories and specifications to guide the development process.
• Collaborate with UI/UX stakeholders to create intuitive and user-friendly interfaces that enhance the overall user experience.
• Create, implement and monitor Key Performance Indicators and/or Objectives and Key Results to proactively address any issues or opportunities.
• Stay up to date with industry trends, emerging Ecommerce technologies and best practices to drive continuous improvement.
• Additional duties, as assigned.

Position Requirements

Requirements/Qualifications include:

• Bachelor’s degree in Computer Science, Engineering, Supply Chain Logistics, Business Management, or a related field
• 3-5 years of progressive experience in Ecommerce technology or related product management roles
• Strong understanding of Ecommerce platforms, technical integrations, and emerging technology trends
• Proven experience leading successful product launches and managing products through their lifecycle
• Proficiency in Agile development methodologies and tools
• Exceptional analytical skills with the ability to make data-driven decisions and solve complex problems
• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams
• Demonstrated ability to lead and inspire teams in a fast-paced and evolving environment
• Strong business acumen and strategic thinking, with the ability to align technical product decisions with business goals

Benefits

• Generous paid time off starting at 13 days per year
• Paid holidays (6 per year) plus 4 floating holidays and 1 flex day
• Health, Dental, Vision, Life and Short-Term Disability Insurance
• 401(k) with great company match and no waiting period
• Health and Dependent care flexible spending account options
• Employee Assistance Program
• Paid Parental Leave
• Partnered discount programs
• Charitable donation match program with paid volunteer time off program

Position Pay Range

• $80,000 to $100,000 per year based on experience and other factors
• Position eligible for annual bonus plan based on a percentage of annual salary.

Landmark Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Landmark Global is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by visiting www.landmarkglobal.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

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Landmark Global