The Fun Station Family Adventure Park in Dubuque, IA is now hiring for a General Manager to oversee operations at our location in the Kennedy Mall.
General Manager – Job Description
The Fun Station Dubuque is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun and unique culture! As the head of operations, the General Manager will lead, manage, plan, direct, and control all aspects of The Fun Station Family Adventure Park. This includes managing and directing all activities, events and programs in accordance with Edwards Entertainment Company policies, procedures and ethical business practices. The ideal candidate will be an intelligent, hardworking individual with leadership and proven problem-solving skills.
 Essential Duties and Responsibilities:
- Hire, train, and provide mentorship to the team to further develop their skills
- Cultivate a team environment that provides exceptional customer service
- Implement and execute all training programs
- Assist in selecting and developing future leaders such as Operations Managers, Shift Supervisors and team leads.
- Additionally, the General Manager is responsible for any discipline and termination of team members as necessary or assigned by Human Resources or the Regional Director of Operations in accordance with Edwards Entertainment Company policy and state and federal regulations.Â
- Be an effective park liaison through consistent communication across all departments and our corporate team.
- Lead and influence managerial team through effective motivation, leveraging individual strengths to ensure maximum productivity
- Maintain a strong community presence through partnership with community and business organizations
- Visit all guest areas regularly, tour and inspect the entire facility frequently during the course of the day. Maintain daily and regular interaction throughout facility to monitor and audit all aspects of the facility.
- Responsible for accuracy and security of company funds including bank deposits and internal cash funds for assigned location. Maintain ticket, game card, and pass/certificate control. Accountable for all Edwards Entertainment cash control policies.
- Research and recommend new products and vendors to enhance guest satisfaction, sales, and cost control.
- Be a hands-on leader and role model able to support the team by executing any park position as needed.
- Provide memorable moments for our guests by being proactive, responsive, and engaged in their experience while they’re in the facility.
- Any customer service issues that arise, it is expected that the General Manager will continue to provide an awesome experience through the listening, discussion, and resolution of issues and completing all necessary follow up and documentation.
- Revenue & Expense Management
- Be a strategic leader by managing park operations and expenses according to Profit & Loss (P&L) statements; Oversee purchases, inventory, and additional park costs, renegotiate terms when able and necessary
- Maintain appropriate control of expenses, labor hours, operating costs, and inventory within areas of responsibility. Meet budgeted guidelines unless approved to exceed. Must have mechanical aptitude to identify defects, improper operation with ability to analyze and understand the situation.
- Responsible for accuracy and security of company funds including bank deposits and internal cash funds for assigned location. Maintain ticket, game card, and pass/certificate control. Accountable for all Edwards Entertainment cash control policies.
- Drive the achievement of park revenue goals in the areas of membership sales, birthday parties, and special events
- Work collaboratively with the marketing team to develop and/or coordinate park promotions and marketing strategies
- Train employees of each department how they contribute to park revenue goals
- We strive to be a positive staple of every community; work hard to develop and cultivate positive relationship within the local community
- Ensure all team members are properly trained on appropriate safety precautions, responses, and reporting; make sure they are compliant with all company and OSHA safety requirements
- Check and monitor park attractions and equipment daily to ensure everything is safe and fully operational
- Complete related work orders, maintenance reports, or additional required documentation and close any attractions if necessary
- Adjust staffing levels to meet safety demands
- Complete inventory reports for facilities, parties, and food & beverage
- Ensure that facilities are maintained in accordance with Edwards Entertainment risk management and safety standards and regulations. Recommend facility and equipment improvements to achieve these standards.
- Ensure that all goods are requisitioned properly using appropriate documentation. Maintain appropriate inventory control of operating supplies.
- Maintain positive vendor relations through professional courtesy in compliance with Edwards Entertainment Code of Ethics.
Desired Skills & Qualifications
- Ability to enthusiastically interact with others.
- Strong character and exercises good judgment in decision-making.
- Demonstrated ability in developing team members in areas of responsibility.
- Demonstrated ability to achieve expected store financial results in areas of responsibility.
- Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude.
- Professional grooming and conduct must be constantly displayed.
- Adaptability, flexibility, and general enthusiasm for the business.
- Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
- Ability to maintain and project professionalism, internally and externally, at all times.
- Ability to hold oneself accountable for high personal standards of conduct and Professionalism.
- Demonstrate the ability to analyze financial information, costs, inventory and sales to achieve maximum profit potential. Ability to articulate variances.
- Managerial experience in guest service industry with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery. Ability to run a multi-million dollar facility
- Knowledge of amusement industry standards, as well as applicable health and safety regulations.
- Knowledge of methods of establishing appropriate control to ensure team member integrity and quality assurance.Â
- Demonstrated ability to be a leadership partner with other managers and the corporate team at Edwards Entertainment Company, and to direct quality service to guests.
- Demonstrated ability to handle multiple tasks with effective follow-through.
- Demonstrated ability to motivate and lead staff to achieve organizational goals.
- General knowledge of computers, Microsoft Office (Word, Excel, Powerpoint), Point of Sale Software, various electronic devices, and various software.
- Cash handling experience.
- Excellent organizational skills for keeping detailed records, reports and logs
- Ability to communicate, develop and maintain a close, effective relationship with vendors, consultants, colleagues, department managers, partners and the public.
Education and/or Experience:
- Minimum high school diploma or GED equivalent.
- 2+ years of experience in a guest service industry in a supervisory or management role or an equivalent. combination is preferred.
- Prior experience in the amusement, restaurant, entertainment industry or high volume tourist based entertainment venue is a plus.
 PHYSICAL DEMANDS
- Ability to stand for long periods of time
- Ability to bend, squat, kneel, reach, stretch, and climb without any difficulty
- Able to lift and drag up to 30 pounds unassisted
Schedule:
- Must be available to work days, nights, weekends and holidays
- Must be willing to work overtime when needed
- Typical week will vary depending on business needs and peak seasons
- On average the General Manager can expect to work 45-50hrs. Average weekly hours will vary depending on time of the year (peak operating season vs. non peak operating season).
- During busy season weekends and holidays are required.
- Must be available during school breaks such as Christmas Break and Spring Break weeks.
- PTO Days and Vacations need to be pre-approved and planned in advance
Experience / Certifications:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
- All Training will be provided on site
- Must be willing to become CPR Certified
- Must be willing to become ServSafe Certified
- Must be willing to attend work related seminars and conferencesÂ
- Must be willing to assist at other locations from time to time.
Work Location:
- The Fun Station Dubuque, Iowa.
Benefits
- Quarterly Bonus Program
- Health Insurance Allowance
- Cell Phone Allowance
- Paid Time Off
- Free Food & Drink
- Free Tickets
- Various other employee discounts.
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities; duties and skills required for the position and may change as determined by the needs of the company.
Edwards Entertainment Company & The Fun Station is an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
The Fun Station – Family Adventure Parks!
Related jobs:
Job Description
An indie short film operating under the SAG Short Project Agreement is seeking a certified California studio teacher to be on set for a brief shoot involving a minor. This role is essential to ensure compliance with child labor laws while supporting the production during filming. The project involves a short scene with a young child actor and requires the presence of a qualified professional on set.
Job Responsibilities
- Be present on set to supervise a minor during filming
- Ensure compliance with California child labor and education regulations
- Support production requirements related to working with a child actor
- Coordinate with production staff to maintain a safe and compliant environment
Requirements
- Certified California studio teacher (required)
- Familiarity with on-set protocols involving minors
- Reliable and punctual for scheduled shoot time
- Ability to work collaboratively with production teams
Compensation
- $250 for approximately 4–6 hours
Job Description
A student film production is seeking passionate and collaborative crew members for an upcoming project filming in the Los Angeles area. This narrative-driven film follows a workaholic woman who becomes invisible during her daily commute, leading her to reflect on her life and identity. The production is looking for dedicated volunteers and creatives eager to gain experience and contribute to a meaningful cinematic project.
Job Responsibilities
- Collaborate with the production team in your assigned crew role
- Assist in executing various aspects of film production (pre-production, on-set, or post-production)
- Support a smooth and efficient filming process
- Contribute creatively while following direction from department leads
- Maintain professionalism and teamwork throughout production
Requirements
- Interest or experience in film production or related roles
- Ability to work collaboratively in a team environment
- Passion for storytelling and independent/student filmmaking
- Availability for scheduled shoot days
- Willingness to contribute in a volunteer capacity
Positions Available
- Producer / Production Manager
- 1st AD / Co-Producer
- Production Coordinator
- Casting Director
- Art Director / Prop Master
- Cinematographer
- Costume Designer
- Key Grip / Gaffer
- Boom Operator
- Production Assistants
- Additional crew roles, including post-production, may be considered
Compensation
- Unpaid (volunteer)
- Film credit
- Meals provided
Job Description
The independent feature film Killing The Light is now hiring local Dallas-based crew members for a 20-day shoot. This moderate low-budget production offers a collaborative environment for professionals looking to gain hands-on experience and grow their skills while working on a compelling project. The production is seeking dedicated non-union Texas locals to join various departments.
Job Responsibilities
- Support production operations based on assigned crew role
- Collaborate with department heads and team members throughout production
- Maintain professionalism and efficiency on set
- Assist with setup, execution, and wrap of production tasks
- Follow production schedules and directions from leadership
Requirements
- Must be a Texas resident and local to the Dallas area
- Must have reliable transportation to self-report to set
- Non-union applicants only
- Prior production experience preferred (varies by role)
- Strong communication, organization, and teamwork skills
- Ability to work a Monday–Friday schedule (with possible Saturday)
Roles
Line Producer
- Experienced Dallas-based line producer with strong budgeting and logistics skills
Production Manager / Coordinator
- Experience in production management or coordination; familiarity with payroll and scheduling
Production Assistants / Drivers
- Valid driver’s license required
- Ability to drive trucks (up to 16’) and assist on set
- Must be able to lift up to 40 lbs
Production Designer
- Experienced in overseeing art department, including set design, props, and dressing
Costume Designer
- Skilled in wardrobe management, rentals, and continuity
Casting Associate (Training Position)
- Organized individual interested in learning the casting process
- Includes scheduling, communication, and assisting with auditions
Volunteer Background Actors
- Open to individuals seeking on-set experience (meals and credit provided)
Compensation
- Crew rates: $225–$300 per 12-hour day
- Meals and production credit included
- Casting Associate: $1,000 flat stipend
- Volunteer background actors: meals and credit only
Job Description
Wynn Publications is seeking a skilled and energetic production team for an upcoming game show pilot filming in Raleigh, North Carolina. This high-energy, fast-paced project is looking for experienced crew members across multiple departments to help bring an interactive and engaging show to life. This is a great opportunity for film and TV professionals looking to work on an exciting new production.
Job Responsibilities
- Collaborate with the production team to execute a game show pilot
- Operate equipment and fulfill duties specific to your assigned role
- Maintain professionalism in a fast-paced production environment
- Follow direction from producers, directors, and department heads
- Ensure smooth setup, execution, and breakdown of production elements
Requirements
- Prior experience in film, television, or live production preferred
- Strong teamwork and communication skills
- Ability to work in a high-energy, fast-paced environment
- Must submit portfolio or past work
- Must provide availability and specify desired role
- Must be able to work in Raleigh, North Carolina
Roles
- Camera Operators
- Sound Technicians
- Lighting Crew
- Production Assistants
- Set Designers
- Directors / Assistant Directors
Compensation
- Paid opportunity (based on role and experience)
Job Description
An event production team is seeking a polished and professional Box Seat Concierge to assist at a classical concert in Brooklyn. This guest-facing role involves providing premium service to attendees, including champagne service and coat check assistance, ensuring a high-end experience for guests.
Job Responsibilities
- Provide concierge-level service to guests in box seating areas
- Assist with champagne service and coat check operations
- Maintain a professional, welcoming, and attentive demeanor
- Ensure a smooth and enjoyable experience for event attendees
- Follow event guidelines and coordinate with the event team
Requirements
- Strong customer service and communication skills
- Professional appearance; must wear black-on-black attire
- Polished, friendly, and attentive personality
- Ability to work in a fast-paced, guest-facing environment
- Reliable and punctual for scheduled event shifts
Compensation
- $30 per hour
- Minimum 3-hour shift
- 1099 contractor position with direct deposit
Job Description
A USC student production is seeking dedicated crew members for an upcoming short film shooting on a professional sound stage. This collaborative project offers an opportunity to gain hands-on experience, work alongside fellow filmmakers, and contribute to a creative production environment.
Job Responsibilities
- Assist in various on-set production roles depending on position
- Collaborate with the director and production team to ensure smooth operations
- Support lighting, camera, art direction, and set preparation
- Maintain organization of equipment, props, and set elements
- Contribute to a positive, efficient, and professional set environment
Requirements
- Interest or experience in film production or related fields
- Ability to work collaboratively in a team setting
- Strong communication and problem-solving skills
- Willingness to take direction and adapt on set
- Passion for filmmaking and storytelling
Roles Available
- Grips
- Gaffers
- Assistant Camera (ACs)
- Art Director
- Set Dresser
- Prop Master
- Production Assistants (PAs)
Compensation
- Unpaid
- Meals provided
- Copy and credit included
- Opportunity to network with USC School of Cinematic Arts filmmakers
Casting Wrangler for Film Production
Job Description
A Los Angeles production is seeking a casting wrangler to assist with talent coordination. This role is ideal for individuals with strong communication skills and experience managing talent on set.
Job Responsibilities
- Coordinate and manage talent on set
- Assist with casting logistics
- Communicate with production and talent
- Ensure smooth talent flow during filming
Requirements
- Strong organizational and communication skills
- Experience working with talent preferred
- Ability to multitask in a fast-paced environment
- Based in Los Angeles
Compensation
- $200–$300 per day (approx. 4 hours)
- Valuable on-set coordination experience
Runner for Film Production Crew
Job Description
A Los Angeles production is seeking runners to assist with various on-set needs. This role is ideal for individuals looking to gain hands-on experience in the entertainment industry.
Job Responsibilities
- Run errands across set
- Assist different departments
- Support setup and breakdown
- Maintain efficiency on set
Requirements
- Reliable and punctual
- Strong communication skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Great entry-level opportunity
Production Assistant for Film Crew
Job Description
A Los Angeles production is hiring production assistants to support daily operations on set. This is a great entry-level opportunity for those looking to start a career in film.
Job Responsibilities
- Assist with general production tasks
- Support crew across departments
- Maintain organization on set
- Run errands as needed
Requirements
- Strong work ethic and reliability
- Ability to follow instructions
- Interest in film production
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Entry-level production opportunity
Props Specialist for Film Production
Job Description
A Los Angeles production is hiring a props specialist to support the art department. This role involves sourcing and managing props for various scenes.
Job Responsibilities
- Source and organize props
- Maintain prop inventory
- Collaborate with art department
- Ensure props match creative vision
Requirements
- Experience with props or set work
- Strong organization skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $500–$800 per day
- On-set production experience
Set Designer for Film Production
Job Description
A production team in Los Angeles is seeking a creative set designer to build and style environments for an upcoming shoot. This role is ideal for those with strong visual design skills.
Job Responsibilities
- Design and execute set concepts
- Collaborate with art and creative teams
- Prepare and adjust sets as needed
- Ensure visual consistency
Requirements
- Experience in set design or art direction
- Creative and detail-oriented
- Ability to meet deadlines
- Must be local to Los Angeles
Compensation
- $500–$1,500 per day
- Opportunity to showcase creative work
Gaffer for Film Production
Job Description
A Los Angeles production is looking for a gaffer to support lighting needs on set. This role is ideal for professionals experienced in film lighting setups.
Job Responsibilities
- Set up and manage lighting equipment
- Work with the director of photography
- Maintain lighting consistency
- Follow safety protocols
Requirements
- Experience as a gaffer
- Strong knowledge of lighting systems
- Reliable and team-oriented
- Must be local to Los Angeles
Compensation
- $500–$1,000 per day
- Professional production experience