Communications Coordinator

Who We Are

In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It’s the ultimate measure. We believe in providing value beyond a doubt and in the notion that time will either expose you or promote you, based on your willingness to embrace change.

We serve financial advisors and investors through three entities, each headquartered in Omaha, Nebraska: Carson Wealth, Carson Coaching and Carson Partners. We provide coaching and partnership services to advisor firms – and straightforward financial advice to the investing public. We all share a common mission to be the most trusted in financial advice.

Who We Want

The Communication Coordinator will work closely with the Senior Vice President of Corporate Communications to help execute Carson Group’s partner communications strategy. Responsibilities include writing and coordinating a variety of advisor-facing messaging, from creating talking points and slide decks to providing guidance on how key partner messages should be delivered to our 140 offices around the country. In addition, this person will own content strategy for our partner communications and help execute special projects from the SVP of Corporate Communications. May serve as project leader if needed. This role must possess an in-depth understanding of the organization, it’s business model, operating structure, and information flow. Advanced expertise with digital communication channels and tools is required, as well as intimate knowledge of the company’s internal and external audiences. Works with minimal supervision, takes ownership in the role, makes necessary decisions and updates the SVP of Corp Comms on a regular basis.

What To Expect

• Assist with the creation of partner communications content pieces (slide decks, memos, briefings, etc.) that generate awareness and increase partner (advisor) engagement
• Manage day-to-day internal communications (newsletters, announcements, etc.) for key messages
• Coordinate partner affiliate communications with Carson department leaders to inform and educate partner audiences on various updates from corporate headquarters
• May assist with social media accounts and content, including social posts, videos and social imagery to accompany Carson’s online presence
• Support the construction, reinforcement and protection of Carson’s Core Values
• Identify gaps in existing messaging and develop ways to strengthen the company’s voice across partner content channels
• Use exceptional writing skills for proofreading, editing content, creating email communications and ensure such pieces are accurate, clear, consistent (tone and voice) and complete
• Baseline knowledge of web content management systems (Microsoft TEAMS, Office, Sharepoint)
• Working knowledge of Salesforce Marketing Cloud or other email marketing software systems
• Track and analyze partner communications and extract insight on partner engagement and receptivity.

What You Need

• Excellent writing skills that require little to no editing.
• A passion for communications and message development.
• Demonstrated ability to portray complex concepts cleanly and simply.
• Demonstrated ability to manage an executive’s social media presence.
• Robust project management skills and ability to manage against tight deadlines.
• Works well in a team environment and enjoys supporting peers.
• Positive attitude that embraces feedback and seeks continual improvement.
• Self-starter who can comfortably handle some degree of ambiguity.
• Knowledge of financial services, insurance or related industry helpful.
• Proficient with Microsoft Office applications, including as Word, Excel, and PowerPoint.
• Familiarity with HTML, Google Analytics, WordPress and Salesforce is a plus.

Education And Experience

• A Bachelor’s degree from an accredited institution in marketing, public relations, communications, journalism, English Literature, or related fields.
• 2-5 years of relevant experience in corporate communications, B2B communications and marketing
• Extended hours required during peak workloads or special projects
• Some travel may be required

In exchange for your expertise, we offer a base salary, bonus potential, 401(k) plus matching, health benefits, and a great working environment. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, collaborative, innovative, and focused on healthy living. Carson strives to promote the health and wellness of its stakeholders by maintaining a tobacco-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, protected veteran status, sexual orientation, age or any other characteristic protected by law.
Carson Group