Community Engagement Manager

Community Engagement Manager

Application Process:

Qualified applicants should submit a resume and a cover letter to [email protected]. The subject line should read Community Engagement Manager – Last Name. Interviews will be conducted on a rolling basis. Only complete submissions will be considered. No phone calls, please.

Keep Austin Beautiful, a nonprofit organization with a mission to inspire and educate all Austinites to volunteer together, beautify green spaces, clean waterways, and reduce waste every day, seeks a Community Engagement Manager to lead program and volunteer management to achieve the organization’s community engagement goals. The Community Engagement Manager leads the team that engages individuals, corporate partners, and civic groups to take action to beautify Austin’s waterways and green spaces. As a key member of the leadership team, the Community Engagement Manager will implement strategies to mobilize and inspire Austinites to volunteer, donate, and advocate on behalf of the organization. 

Responsibilities & Duties:

• Supervises, supports, and mentors the community engagement team
• Develops and oversees community engagement strategies, including volunteer recruitment, registration, tracking, and reporting
• Manages program and volunteer engagement goals to achieve community and corporate partner requirements
• Manages program budgets and goals
• Oversees project and volunteer management software
• Manages, leads, and supports cleanup, beautification, and volunteer programs, including Keep Austin Beautiful Day, Adopt-a-Street, Adopt-a-Creek, Clean Lady Bird Lake, and Community Cleanups
• Builds strategic partnerships with key stakeholders, including the City of Austin’s Resource Recovery Department, Parks and Recreation Department, Watershed Protection Department, and other community and corporate partners
• Manages City of Austin Education, Cleanup, and Beautification contract requirements, including attending required meetings and preparing and submitting reporting requirements in a timely manner

Qualifications:

• Bachelor’s Degree required
• 3 years of experience supervising staff required 
• 3 years of experience managing volunteers and planning volunteer engagement programs
• Strong relationship management skills, enhancing internal organizational relations and external community interactions
• Excellent project management skills, with the ability to multi-task, problem-solve, prioritize, delegate, and create systems and processes
• Experience with Microsoft Office Suite, including Outlook and Excel, as well as GivePulse, Monday.com, and Mailchimp preferred
• Requires exceptional knowledge, skills, and abilities in data analysis and insight generation, and translating complex issues into actionable efforts
• Ability to work in a demanding environment and juggle multiple priorities, and react and adjust quickly to changing conditions
• Excellent communication skills, both written and oral
• Exceptional customer service orientation in all tasks and activities, even while under pressure
• Analytical thinker who understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement
• Knowledgeable of Austin’s diverse communities and the challenges faced by underrepresented communities in accessing clean and beautiful green spaces
• Reliable transportation required

Hours:

This is a full-time position, which may require occasional work on evenings and weekends.

Pay and Benefits: 

Keep Austin Beautiful offers a progressive and flexible work environment, health care and dental benefits, paid vacation and sick time, a 403(b) retirement plan, and mileage and cellular phone reimbursement. The salary range is $60,000-$65,000, commensurate with experience.

Keep Austin Beautiful is an Equal Opportunity Employer. The organization is committed to the principles of equal employment opportunity. All employment decisions, including, without limitation, decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, corrective action, discipline, discharge, and other terms, conditions, and privileges of employment, are based on individual qualifications and/or other legitimate business factors, without regard to race, color, religion, national origin, sex (including pregnancy), age (40 and over), disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other status protected by law.

Keep Austin Beautiful