Franchise Development Coordinator

Beans & Brews Coffeehouse is a fast paced, fast growing local industry leader, with 30 years of experience in the coffee industry, and over 70 corporate and franchise locations throughout Utah and the Mountain West. Beans & Brews specializes in coffee roasting, preparing specialty coffee and non-coffee beverages, sandwiches, snacks and treats, and providing extraordinary guest experiences throughout our Coffeehouses.

Beans & Brews is seeking a Franchise Development Coordinator, with franchise sales experience in order to fulfill the requirements of this fast-paced role.

This is a full-time position; partial or complete remote work may be considered. The starting annual salary is $55 – 60K plus commission. This position includes some travel to meetings, conferences and shows and includes some weekend work and travel.

BENEFITS INCLUDE:

·        80 hours personal time off (PTO) per year, and 24 hours of paid sick leave per year.

·        Paid holidays.

·        Tuition reimbursement program.

·        Employee discount including monthly food and beverage comps.

FRANCHISE DEVELOPMENT COORDINATOR DESCRIPTION AND RESPONSIBILITIES:

 

The Franchise Development Coordinator will collaborate with the Franchise Development Team and associated brokers on the initial screening and communication with franchise leads, providing and gathering information for potential franchise prospects, and coordinating meetings, phone calls and follow up throughout the vetting process. The Franchise Development Coordinator will also attend conferences, research and apply Franchise Development best practices and perform other projects related to Franchise Development growth goals. The Franchise Development Coordinator will report to and work directly with the VP of Franchise Development. Responsibilities include:

 

·        Screen and qualify candidates for new unit growth and determine next steps in the continuation process, including conducting webinars and attending sales meetings.

·        Manage and create content regarding Franchise Development on Social Media platforms, specifically LinkedIn.

·        Respond quickly and appropriately to inquiries through various communication channels (i.e. phone, email, text).

·        Follow up on leads in process and gather necessary paperwork throughout the process.

·        Perform confidential and secure administrative tasks including evaluating candidate applications, financials and credit.

·        Communicate with brokers and respond to inquiries (territory checks). Add broker leads to FranConnect.

·        Coordinate and manage “Summit Day” meetings, including scheduling, providing meeting agendas for all attendees, completing prospective franchisee bios, and planning around travel schedules.

·        Attend industry specific conferences, trade shows and events. Coordinate trade show attendance and setup for events.

·        Maintain compliance with state and federal regulations as they apply to franchise sales.

·        Learn and manage FranConnect system throughout the lead, sales and development process.

·        Develop relationships with and provide ongoing support to existing franchisees regarding their growth plans.

·        Consistently research and refine our franchise development practices to provide best in class support and optimal growth strategies.

QUALIFICATIONS:

·        Minimum of 2 years franchise sales.

·        Excellent verbal and written communication skills.

·        Skilled in Microsoft Word, Excel, PowerPoint and other Office 365 tools.

·        Ability to travel for conferences, meetings, trade shows and other events as necessary.

·        Key characteristics: proficient sales and communication skills; effective organization and multi-tasking skills; ability to meet deadlines, work in a team, problem solve and react quickly and positively in high urgency situations.

Beans & Brews Coffeehouse