This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. The Senior Technical Product Manager is part of the End User Infrastructure and Collaboration (EUIO) team, and reports to Senior Manager, Collaboration Solutions. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.
Responsibilities & Accountabilities:
- Defines the product delivery roadmap and key landmarks, directing the team on execution and delivery
- Accountable for the overall quality of product or platform implementations, ensuring they are delivered on time and on budget
- Manages a diverse set of partners, both in the corporate and global setting
- Serves as a point of contact when preparing parts of the company for new system implementations or enhancements
- Communicates regular status updates to executive leadership, highlighting key achievements as well as calling out any risks/issues
- Collaborates with the broader team on finding the root cause and solving for often complex issues
- Handle any service issue escalations or outages, working with the support provider to resolve service or support issues
- Be the liaison between markets and End User Infrastructure and Operations team for service with Microsoft 365
- Be the global messaging lead for McDonald’s. Ability to build roadmap for the global messaging environment (application SMTP, corporate messaging, and security on the messaging environment)
- Domain expert for Exchange Online, Exchange On-premises, Exchange hybrid environments, Messaging security, SMTP services in McDonald’s.
Qualifications
Basic Qualifications
- Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
- Demonstrated ability to work across a large set of internal customers in technical and non-technical roles.
- Stakeholder Management: Managing expectations of end users and key partners from overall Collaboration Solution perspective
- Operational Excellence with key focus on SLA Management, Incident Management, Change Management, Knowledge management and Problem Management
- Ability to handle consistent cross-collaboration and scope definition, thriving in ambiguity.
- Someone willing to learn and have engaging dialogue on the merits of a system.
- Self-motivated, customer and delivery focused with the ability to convey thoughts and ideas clearly and effectively in written and verbal form and have the skills for problem solving
- A great teammate comfortable with collaborating outside of reporting lines
- Has a service-oriented mentality and knows what makes for good user experience
Preferred Qualifications
- 5+ years of Product Management experience
- 5+ years working with Microsoft 365 Exchange experience
- 5+ years working with Messaging security product such as Proofpoint and Ironscales
- 5+ years working with SMTP services such as Mailjet/Mailgun
- 3+ Years working with Intune MDM/MAM, Conditional Access experience
- Experience in deploying services globally
- Vendor Management Skills
Experience
- 8+ years of relevant work experience and a Bachelor’s degree or 6+ years relevant work experience and a Master’s degree.
- Experience leading teams of employees on large-scale system implementations.
- Experience with architecting, engineering, implementing and operating Exchange Online, Exchange On-prem, Exchange hybrid environments, Messaging security and SMTP services
- Knowledge of messaging protocols, SMTP, HTTP, MAPI, etc. and TLS business partner setup, DKIM, DMARC, SPF, etc.
- Staying up to date with the emerging capabilities of Microsoft 365
Additional Information
McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
McDonald’s
Related jobs:
Event Coordinator
Job Description
An anime-focused organization is seeking Event Coordinators to help organize and manage community events, conventions, meetups, and special activities. This position is ideal for organized professionals who enjoy planning memorable experiences.
Job Responsibilities
- Coordinate event logistics and scheduling.
- Assist with setup and event operations.
- Communicate with vendors, guests, and volunteers.
- Ensure successful event execution.
Requirements
- Strong organizational skills.
- Excellent communication abilities.
- Ability to multitask in fast-paced environments.
- Event planning experience is preferred but not required.
Compensation
- Paid opportunities may be available depending on the position.
- Free VIP event admission.
- Complimentary photoshoots.
- Potential travel opportunities.
Promoters & Marketing Team Members
Job Description
An expanding anime and pop culture community in New York City is looking for enthusiastic Promoters and Marketing Team Members to help grow its audience, spread awareness, and support community events. This opportunity is ideal for individuals passionate about anime, conventions, cosplay, and fan communities who want to contribute to a growing organization.
Job Responsibilities
- Promote community events and initiatives online and in person.
- Assist with marketing campaigns and audience engagement.
- Help expand the community through outreach efforts.
- Represent the organization at events and meetups.
- Collaborate with the team on promotional strategies.
Requirements
- Passion for anime, cosplay, gaming, or pop culture communities.
- Strong communication and interpersonal skills.
- Reliable and motivated team player.
- Ability to engage with community members both online and in person.
- Marketing or promotional experience is a plus but not required.
Compensation
- Paid opportunities may be available depending on the position.
- Free VIP entry to community events and meetups.
- Free photoshoots.
- Travel opportunities, including flights for select travel events depending on the role.
Film Crew Hiring Call for Chicago Productions
Job Description
A production company is seeking experienced film and television crew members for upcoming projects in the Chicago area. This is a paid opportunity for industry professionals looking to join narrative film and television productions. Casting directors and production managers are currently hiring skilled crew members across multiple departments to support upcoming shoots and future projects.
Job Responsibilities
- Collaborate with production teams to support film and television projects
- Maintain professionalism and efficiency on set
- Execute department-specific responsibilities according to production needs
- Assist with ensuring productions run smoothly and safely
- Follow production schedules and project requirements
Requirements
- Previous film, television, or production experience preferred
- Strong communication and teamwork skills
- Ability to work in a fast-paced production environment
- Reliable, organized, and detail-oriented
- Narrative film and television experience preferred
- Must be available for projects in the Chicago area
Compensation
- Paid production positions
- Opportunities on upcoming and future productions
- Professional networking opportunities
- Experience working with established production teams
Job Description
A production filming in the Houston and Pearland area is seeking an experienced 1st Assistant Camera (1st AC) / Focus Puller with Ronin 4D experience. This paid crew opportunity is ideal for camera professionals who have experience managing focus on advanced camera systems and can contribute to a fast-paced production environment.
Job Responsibilities
- Serve as the 1st Assistant Camera / Focus Puller during production.
- Pull and maintain accurate focus while operating with the Ronin 4D camera system.
- Assist the camera department with equipment setup and operation.
- Collaborate closely with the Director of Photography and camera crew.
- Ensure camera equipment is functioning properly throughout production.
Requirements
- Proven experience as a 1st AC or Focus Puller.
- Must have experience pulling focus on a Ronin 4D system.
- Own wireless focus system preferred.
- Strong technical knowledge of camera operations and focus management.
- Ability to work efficiently in a production environment.
- Must be available for scheduled shoot dates.
Compensation Details
- Paid position
- Rate will be discussed with selected candidates
Film Crew for Watch Party Event
Job Description
A production team is seeking an experienced film crew to capture a live watch party event in Midland, Texas. This videography opportunity is ideal for creative professionals who specialize in event coverage and can deliver high-quality footage that captures the energy and atmosphere of a live gathering. Teams with experience filming events, branded content, and social media campaigns are encouraged to apply.
Job Responsibilities
- Film and document a live watch party event
- Capture high-quality video footage of attendees and activities
- Work collaboratively with event organizers and production staff
- Manage camera equipment and on-site production needs
- Deliver professional event coverage that highlights key moments
Requirements
- Prior videography or film production experience
- Must provide examples of previous video work
- Minimum crew size of 2–3 people
- Strong understanding of event filming and production
- Reliable equipment and professional workflow
- Ability to work efficiently in a live event environment
Compensation
- Paid film crew opportunity
- Professional event production experience
- Opportunity to expand your portfolio
- Networking opportunities with industry professionals
Entertainment Industry Production Staff
Job Description
A growing television and digital media network is hiring motivated professionals and aspiring creatives to join its production team. Opportunities are available across multiple departments, including content creation, production, post-production, casting, photography, and event support. Training is available for select positions, making this an excellent opportunity for both experienced professionals and individuals looking to gain hands-on entertainment industry experience.
Job Responsibilities
- Support television, digital media, and content production projects
- Collaborate with creative and production teams to deliver high-quality content
- Assist with filming, editing, casting, photography, or production operations depending on the role
- Maintain professionalism and reliability in a fast-paced production environment
- Contribute to the development of original programming and entertainment content
Requirements
- Passion for television, media, production, or entertainment
- Strong communication and teamwork skills
- Reliable, professional, and motivated work ethic
- Relevant experience preferred but not required for select positions
- Ability to work collaboratively in a creative environment
Available Positions
- Assistant Editors
- Story Producers
- Videographers
- Photographers
- Drivers / Security
- Licensed Medics
- Casting Producers
- Makeup Artists (MUA)
- Hair Stylists
Compensation
- Competitive compensation based on position and experience
- Training opportunities available for select roles
- Hands-on experience in television and digital media production
- Opportunity to work with a growing entertainment network
Job Description
A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.
Job Responsibilities
-
Develop, pitch, and produce local story ideas for audio and digital platforms.
-
Coordinate production logistics, including scheduling, planning, and managing deliverables.
-
Support recording sessions and help guide content structure from concept to final output.
-
Collaborate with hosts and internal team members to ensure content aligns with editorial goals.
-
Maintain organized workflows and timelines for ongoing content production.
Requirements
-
Must live in the Las Vegas metro area.
-
Experience producing audio, podcast, or digital content (professional or comparable experience).
-
Strong storytelling instincts and knowledge of local culture/community interests.
-
Excellent organizational skills and ability to manage multiple deadlines.
-
Comfortable working collaboratively in a fast-paced content environment.
Compensation Details
-
Compensation details are not listed in the post (to be provided during the application process).
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities