Manager of Asset Protection Analytics
The AP Manager of Analytics is an Enterprise role leading design and administration of Exception based Reporting system with a focus on identifying internal theft opportunities, fraudulent behavior, and reducing shrink. This role will analyze relevant data from multiple company sources to create actionable reporting, regularly interfacing with AP and Ops leadership. The role will also own system admin responsibility for case management software. This position will also support various other inventory related reporting such as predictive models, trending reports, SKU/shrink analysis, and point of sale analysis fraud reverse engineering as well as loss related trends occurring in specific markets.
Principal Duties & Responsibilities:
- Build, develop and maintain exception based reporting system that drives internal investigations.
- Manage and optimize exception reports including field facing dashboards, reports, and focus items to optimize field team efforts and deliver shrink goals by banner.
- Oversee the design and delivery of reports and data insights that analyze business functions and performance metrics
- Lead cross-functional projects to discover insights that will guide strategic decisions and uncover optimization opportunities
- Ensure accuracy of data and deliverables of reporting team members
- Examine, interpret and report results of analytical initiatives to stakeholders in AP and Operations leadership
- Responsible for developing and delivering effective, interactive presentations and reporting solutions for AP leadership and vendor partners
- Responsible for identifying opportunities and coordinating projects across Asset Protection teams.
Major Tasks & Responsibilities
- Coach/Lead/Manage team of analysts focused on internal theft case opportunities, key performance reporting
- Serve as system admin for EBR and case management software consistently building new/refining existing targeted reports
- Meet with VPs of AP on a regular basis to review shrink, employee theft, and audit performance and provide recommendations on best course of action
- Serve on SSC committees & cross functional teams as needed
- Manage multiple vendor partnerships (EBR, Case Management, Collections, Crime Scores, etc.)
Minimum Requirements:
- Four-year college degree required (B.A./B.S.)
- 5-7 relevant work experience in analytical role
- Experience with data extraction and modeling business intelligence tools: experience using data analytics techniques and working knowledge of data analytics tools
- Ability to leverage business systems (exception based reporting, case management, etc.) and MS tools (Excel, Word, Power Point, etc.) to support data analytics execution and measurement of results
- Strong analytical skills and the ability to review complex data to drive action
- Strong interpersonal, collaboration and communication skills; ability to effectively present information across all levels of the organization; cultivate relationships with internal and external customers to achieve business objects
- Demonstrated project management skills and ability to prioritize assignments and meet multiple deadlines in a fast-paced environment
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