We hire people with all kinds of awesome experiences, backgrounds, and perspectives. We like it that way. So even if you don’t meet every single requirement, please consider applying if you like what you see.
As part of the Programs team, the Customer Success Program Manager will work directly with Customer Success leaders and program stakeholders from a variety of businesses, organizations, and backgrounds to define customer success program scope, business objectives, and timeline. They will assist in the planning, resource allocation, execution, and delivery of Advisor360° Programs as assigned.
The Customer Success Program Manager will define program/project deliverables, milestones, develop a RAID log as well as define resource needs. They will identify, measure, analyze, improve, and control program delivery processes.
Key responsibilities
- Highly effective executive client communication and cross organizational collaboration skills
- Understand and enable our client’s vision, goals and culture within the parameters of the defined programs
- Provide Customer success consultative presence to our customers as we support their adoption of our services over time
- Work with through and with the fluidity and ambiguity that comes with iterative transformation initiatives
- Self-motivated continual learning and awareness of Customer Success best practices, operations, trends and tools/technology
- Experience using industry standard CSM tools and technology
- Familiarity with customer data sources, structure and health
- Invests time to understand the customer’s needs
- Manages programs at the initiative level with multiple features included
- Drives the execution of complex program plans across several distributed teams
- Coordinates with other Advisor360° organizations/teams for end-to-end program planning and delivery
- Understands and manages internal and external deadlines, anticipates problems and complications by formulating solutions to avoid impeding the progress of the program
- Partners with senior leaders, product managers, and development managers across the entire organization to understand priorities and executive strategic program objectives
- Demonstrates the ability to think creatively and strategically when implementing products and solving problems
- Takes actions to persuade and adjust discourse during presentation or debate to achieve a better outcome
- Uses knowledge of formal and informal structures to drive support for achieving objectives.
- Understands organizational culture and climate, recognizes the implicit constraints within the organization – what is not possible at certain times
- Conducts effective meetings with cross-functional teams to drive program progress to ensure program success
- Has a view to the future, anticipates customer needs and acts to ensure that Program deliverables align with expectations.
Requirements, skills, and knowledge
- 3+ years of Customer Success experience
- 7+ years of Program Management experience at a technical company
- Experience with Customer Success Tools/Software
- Experience with software planning tool chains (ex. Aha, JIRA, Confluence, MS Project)
- Technical and/or SaaS acumen
- Experience with building and managing program reporting
- Strong interpersonal and relationship building skills
- Self-motivated
- Experience managing strategic customers
- Comfortable in Excel
- Ability to create PowerPoint material needed for effective communication
- Scrum/Agile and Service Now experience is a plus
- Strong sense of Customer success fundamentals, KPI’s and metrics
Advisor360°
Related jobs:
Job Description
A film production team is seeking Production Assistants for a one-day union shoot in Peekskill, New York. This is a great opportunity for individuals looking to gain hands-on experience on set and work closely with a professional film crew. The selected candidates will assist in various on-set operations and contribute to the smooth running of the production.
Job Responsibilities
-
Support the production team during filming.
-
Assist with setup, organization, and coordination on set.
-
Perform general production duties as assigned.
-
Maintain a positive, professional attitude while working with cast and crew.
-
Follow directions efficiently in a fast-paced environment.
Requirements
-
Must be available for the one-day shoot in Peekskill, NY.
-
Prior production experience preferred but not required.
-
Must be punctual, reliable, and professional.
-
Ability to work well under direction and as part of a team.
Compensation
-
Paid opportunity (Union rate)
Job Description
A dynamic film production is seeking experienced and motivated crew members to join the team. This is an excellent opportunity to gain hands-on experience and contribute to a professional production with Barrington Marson Productions.
We are currently hiring for paid positions, and applicants must be flexible with pay. Ideal candidates are passionate about filmmaking, work well under pressure, and thrive in a collaborative environment.
Available Positions
-
Gaffer – Responsible for designing and executing the lighting plan in collaboration with the Director of Photography.
-
First Assistant Director – Oversees the shooting schedule, manages the set, and ensures smooth coordination between departments.
-
Script Supervisor – Maintains script continuity, tracks daily progress, and ensures consistency across scenes.
Job Responsibilities
-
Collaborate with the production team to meet creative and technical goals.
-
Maintain professionalism, punctuality, and attention to detail on set.
-
Communicate effectively with the director and crew to ensure smooth production operations.
-
Execute assigned duties according to industry standards and safety guidelines.
Requirements
-
Previous experience in film or television production preferred.
-
Strong understanding of on-set procedures and communication.
-
Must be adaptable, reliable, and organized.
-
Willingness to work flexible hours based on production needs.
Compensation Details
-
Paid Positions
-
Flexible Pay (rates discussed based on experience and availability)
This is a great opportunity to work with a creative team and gain valuable credits in professional filmmaking.
Job Description:
Casting directors are seeking passionate and creative crew members for a series of short film reel projects in Austin, TX. This is an excellent opportunity for emerging filmmakers and production talent to gain hands-on experience, build credits, and collaborate with directors on professional-grade projects. Final films will be showcased publicly upon completion, offering valuable exposure for participants.
Job Responsibilities:
-
Collaborate with directors and production teams to bring short film projects to life
-
Assist in key departments such as cinematography, sound, lighting, art direction, and editing
-
Support day-of production needs, setup, and coordination
-
Contribute creatively and professionally to the overall success of each project
Requirements:
-
Open to cinematographers, sound designers, lighting crew, editors, art department members, and production assistants
-
Must be reliable, collaborative, and enthusiastic about filmmaking
-
Based in Austin, TX or able to self-report to set
-
Open to working on short, single-day shoots
-
Ideal for students, emerging filmmakers, and those building their reel
Compensation:
-
Unpaid volunteer positions
Crew Call for Lioness Season 3
Job Description
The hit Paramount+ series Lioness is gearing up for Season 3 and is now hiring crew members. This is an exciting opportunity to join a major television production and contribute to a high-profile project. Multiple crew positions, including Production Assistants, are available.
Job Responsibilities
-
Support production team on set during filming
-
Assist with daily tasks and logistics to ensure smooth operations
-
Work collaboratively with cast, crew, and department heads
-
Maintain professionalism and flexibility in a fast-paced production environment
Requirements
-
Must have a valid Texas driver’s license
-
Must have a personal vehicle for reliable transportation
-
Previous experience on professional productions is a plus
-
Strong organizational and communication skills
Compensation
-
Paid positions, compensation details provided upon booking
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities