Bilingual Human Resources Coordinator (Spanish/English)

Impassioned…Emboldened…Infinitely Curious: The Bradford Exchange, part of The Bradford Hammacher Group family of brands, is a world leader in new product development. We have been selling joy for the last 50 years! Our global organization consists of 10 business divisions ranging from jewelry, apparel, collectible coins, home decor to holiday and so much more. We concept, create, design and market our creative products directly to our customers, and leverage licenses with the biggest names in entertainment and sports to bring unique and curated products to our customers across the globe.

We’re currently seeking an Bilingual HR Coordinator (Spanish/English) to add value to our HR team at our Distribution Center. Under the direction of the HR Generalist, the HR Coordinator provides first point of contact human resources support for distribution center employees, supervisors, and management. The HR Coordinator assists in the fulfillment of departmental responsibilities, executing people initiatives, establishing standard operating procedures, and driving continual process improvements. The HR Coordinator will support all areas of human resources, including recruitment, HRIS, compensation and benefits, training, performance management and employee relations.

How you will contribute:

• Acts as the first point of contact, providing guidance to associates with general questions related to policy/procedure, benefits, payroll, etc.
• Troubleshoots employee issues, communicates with key stakeholders, and follows through with appropriate solutions; escalates complex issues and inquiries to the HR Generalist, when applicable.
• Coordinates communication to Team Leads, Supervisors and Managers by providing key information and reminders for them to share in daily stand-up and team meetings.
• Monitors and coordinates daily and weekly staffing needs by partnering with distribution center management team and outside staffing vendors to ensure adequate staffing levels at all times.
• Supports recruitment efforts by screening applicants, scheduling on-site interviews, conducting background and reference checks, sending follow-up communication to applicants and new hires, coordinating the new hire process and assisting with orientation, new hire paperwork and I-9’s, and other onboarding activities.
• Inputs and maintains accurate employee information in various HRIS and vendor systems, including ADP, E-Verify, etc.
• Coordinates new hire benefit enrollments and assists with annual benefits open enrollment process.
• Maintains employee files, I-9’s and other HR records in accordance with company standards and legal recordkeeping requirements.
• Assists with the management of various employee leaves of absence by providing guidance to employees and managers, communicating with our leave vendor to ensure timely processing of leave requests, and coordinating with payroll to ensure accurate payment of leave benefits.
• Manages recordkeeping requirements related to worker’s compensation claims; assists employees and managers with questions and claim processing.
• Creates and maintains HR reporting tools and SOP’s, as needed.
• Manages the security badge process in coordination with the corporate facilities team.
• Assists with the employee off-boarding process; prepares and processes final paperwork and files.
• Plans and implements various initiatives related to employee wellness, engagement, social responsibility, and other site events.
• Other miscellaneous duties, as assigned
• Runs weekly payroll reports and verifies accurate timekeeping records.
• Inputs missing time punches; corrects errors; files and maintains appropriate recordkeeping
• Ensures accurate reporting of exempt and non-exempt PTO.
• Prepares payroll information and transmits data to Corporate payroll team for weekly and bi-weekly payroll processing.
• Manages employee attendance, occurrences and recordkeeping; communicates necessary information to supervisors and managers, providing recommendations for attendance-based disciplinary action as appropriate.

What you will bring and skills that excite us:

• Associates’ Degree in HR or related field
• Minimum 2 years of experience in Human Resources
• Bilingual Spanish/English required
• Or, equivalent combination of education and experience
• Analytical, with strong attention to detail and accuracy.
• Proficient with MS Word, Excel, Outlook and data entry.
• Excellent verbal and written communication skills; the ability and confidence to interact with various levels of personnel throughout the organization.
• Resourceful, self-motivated and solutions-oriented.
• Ability to maintain strict confidentiality regarding payroll, benefits, and employee/management concerns

BHG at a glance:

• Our scale: We have over 500 employees based out of our global headquarters right outside of Chicago, we have marketing operations in over 10 countries worldwide, and have over 32 million customers served.
• Compensation and benefits: We offer a competitive compensation plan and great benefits, with some benefits starting from day 1!
• We own the company: BHG is Employee Stock Ownership Plan (ESOP) which allows you to not only derive the benefits of working as an employee at The Bradford Hammacher Group, but also gain the benefits of being an owner.
• Professional Development: There is always room to learn! We offer a Professional Development Program, a Mentor Program, and LinkedIn Learning to our teams as well as additional hands-on training and development. Our teams utilize a continuous performance management and development structure for feedback, no dreaded annual reviews. We meet quarterly to focus on the future!
• Our values: Honesty. Innovation. Respect. Teamwork. Giving back. These are just some of the core values that drive our team members. Our team strives to build a culture of continuous feedback where anyone can share and create our “next big idea,” among diverse and inclusive teams.
• Flexibility and wellness: Whether it’s offering a generous, front-loaded PTO and holiday package to all staff and corporate wellness initiatives like WW, we are committed to our team members well-being. New hires start with 16 days of PTO and 8 paid holidays per year.
• Perks and more: We have a Business Casual Work Environment, Health and Dental Insurance, Life Insurance, Disability Insurance, Paid Time Off (PTO) Program, Direct Deposit, Credit Union, Flexible Spending Accounts, Employee Assistance Program, Employee Referral Bonus Program, 401(k), Profit Sharing, Tuition Reimbursement, Product Discounts and more!

The Bradford Exchange is an Equal Opportunity Employer.

The Bradford Exchange