Government of the District of Columbia
Office of the Chief Financial Officer (OCFO)
Central Collections Manager
$100,631.00 – $129,669.00 Annually
This position is located in the Office of the Chief Financial Officer (OCFO), Office of Finance and Treasury (OFT), Central Collections Unit (CCU). The CCU Manager oversees the collection of debt assigned to CCU, maximizing the recovery of delinquencies while ensuring collections are accomplished in accordance with the Debt Recovery Act and relevant District and OCFO policies and procedures. The incumbent is responsible for CCU operations and management, overseeing staff responsible for accounts receivable, collections, walk-in and call center operations, and compliance.
Duties include, but are not limited to:
- Implement infrastructure to ensure smooth and efficient CCU operations
- Ensure Central Collections Unit (CCU)operations are compliant with applicable statutes and regulations
- Train and Evaluate Central Collections Unit (CCU)employees, ensuring staffing is sufficient to accommodate workload; and
- Create and Implement strategies to increase the recovery of delinquent debt
- Performs other related duties as assigned.
Minimum Qualifications
Five (5) years of progressive work experience performing duties such as managing all aspects of debt collection and offering debt resolution; performing financial analysis of individual and business assets; establishing policy and procedures, developing strategic plans and best practices; experience managing staff; and providing excellent customer service.
For initial review, please apply and/or submit your resume to [email protected] or submit resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024
To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 23-FI-OFT-0012
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
Office of the Chief Financial AnalystOfficer (OCFO)
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