Social Media Manager
Reports To: Marketing Director
Position Overview: The Kiki Hospitality Group is seeking a highly motivated Social Media Manager to join our team. The Social Media Manager will be responsible for managing multiple social media accounts for various venues within the Kiki Hospitality Portfolio. The successful candidate will have a passion for creating engaging content and driving social media growth while ensuring the brand’s voice is maintained across all platforms. They will work closely with the Marketing Director and other members of the marketing team to ensure all campaigns align with the company’s overall goals and objectives.
Key responsibilities include but are not limited to:
- Work with the Marketing Director to develop and implement a comprehensive social media strategy that aligns with the overall marketing and revenue goals of each property
- Manage and maintain all social media accounts, including Facebook, Instagram and any others
- Collaborate with the Creative and Brand Manager to coordinate content shoots and curate engaging content for each social media account
- Monitor and respond to customer comments and messages on social media platforms, including on weekends
- Analyze social media metrics and make data-driven decisions to improve engagement and reach
- Stay up-to-date with the latest social media trends and best practices to ensure that all of our properties are at the forefront of the industry
- Collaborate with other teams to ensure consistency in messaging across all platforms
- Attend events and gather content to be used on social media
- Engage with local influencers and coordinate social media collaborations
- All assigned other dutiesÂ
Qualifications:
- Bachelor’s degree in marketing, communications, or a related field
- 3+ years of experience in social media management, preferably in the hospitality industry
- Proven ability to create engaging content and grow social media accounts
- Excellent written and verbal communication skills
- Strong analytical skills and experience with social media analytics tools
- Knowledge of social media best practices and emerging trends
- Ability to work independently and as part of a team
- Knowledge of Adobe Creative Suite, photography, and video production is a plus
If you are interested in applying for the job, please send your resume to: jobs@kikimiami.com
Kiki on the River
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