Marketing & E-Commerce Manager

Stojo is a global consumer packaged goods company on a mission to end disposable culture. We design collapsible, reusable products that are a sustainable and convenient alternative to single-use plastics. We’re going through the consumer’s life, replacing each single-use item with a beautiful, wildly functional reusable alternative…and we’re just getting started. We believe in having fun with less, finding magic in the small things, and building good habits. Sound interesting? Read on! 

To apply, please send a short note about yourself & resume to [email protected]. (Only applicants who write a personalized note will be considered.)

About The Role

We’re looking for a detail-oriented and operationally minded Marketing + E-Commerce Manager to join our team. You’ll be responsible for high level planning and project management of our marketing calendar, testing growth and retention strategies across our marketing channels, and managing our e-commerce website and KPIs. You’ll oversee and manage a junior team of direct reports to execute on day-to-day tasks and reporting on: e-commerce, performance marketing, customer experience, email marketing & SMS, and influencer program, and website development. You’ll report to the Marketing Lead and play a central role in all things marketing & e-commerce, gaining valuable hands-on experience growing a DTC brand. This is a full-time remote position.

We’re looking for someone who’s excited to join a lean and scrappy team, and who is ready to help take Stojo to the next level. The perfect candidate is an organized team leader who is proactive, persuasive, and can work independently with minimal supervision.

Roles & Responsibilities

• Marketing Team Management
• You’ll oversee and manage a hardworking and eager team of direct reports, guiding them with high level strategy and brand objectives, so they can help execute on campaigns and day-to-day tasks.
• 1 direct report on the Email Marketing & SMS Team
• 3 direct reports on the Customer Experience + Analytics Team
• 1 direct report on the Influencer Strategy Team
• 1 direct report on the Website Development Team
• Support in planning and project management internally and with agency partners on all marketing campaigns & website initiatives.
• Develop and own our marketing calendar, executing overall seasonal marketing strategy based on company priorities and customer mindset.
• Assign and project manage ad hoc requests across various marketing functions, including email, advertising, CX, affiliate, & social.

• Functional Ownership of Website
• This person must have a strong functional aptitude in managing and navigating our Shopify store, but will have executional support
• Support the execution of customer acquisition (paid social), site conversion, and retention (email + SMS) strategies.
• With a focus on our key company and marketing objectives, develop a best in class customer and community experience with an eye for generating incremental sales and building a hyper-engaged community of Stojo Fans (influencers, customers). 

• Growth / Performance
• Develop, innovate, and find creative ways to grow the e-commerce business and brand awareness.
• Plan and project manage digital marketing campaigns, including email, SMS, social media and paid social ads.

• Oversee Reporting & Take ownership of e-commerce KPIs 
• Monitor and analyze overall performance of digital experience KPIs and communicate performance, successes, and resolutions to the team. 
• Develop and implement plans and tactical execution to drive ongoing improvement of key metrics including conversion, AOV, repeat customer, site traffic, etc. 

• Budget + planning 
• Support Marketing Lead on inputs for marketing budget
• Maintain strong awareness of company wide profitability goals and manage revenue and expenses to achieve goals.

Who you are

• You’re meticulously organized, operationally minded, and self-managed.
• You have 2-3 years of experience managing a small team
• You lead with kindness, and have a “no task is too small”, can-do attitude. 
• You’re eager to learn about what we’re building at Stojo. 
• You’re excited about the DTC space and are passionate about building a mission-driven sustainable lifestyle brand. Must have strong experience in the DTC world. 
• You stay informed on marketing and e-commerce industry trends, and love having your finger on the pulse on all things marketing, digital and social platforms. You’re excited to drive and test new initiatives that contribute to business goals.
• You’re a great writer and communicator and have a strong sense for brand and design / aesthetics.
• You’re tech savvy & have experience with Shopify, Klaviyo, Attentive, Google Analytics, Google Suite (Gmail, Google Drive, Google Sheets, Google Docs, etc.), Asana, and all relevant marketing platforms. 
• Ability to think of your feet while problem-solving quickly and efficiently. 
• Willingness to laugh! We are a team of workhorses who love to laugh and not take ourselves too seriously. 

Benefits, Comp + Perks

• Salary and equity commensurate with experience
• Hands-on experience with a growing DTC brand.
• Significant potential to grow within the company.
• Remote working & flexible Paid Time Off Policy.
• Medical, dental, and vision benefits.
• Positive culture and team full of passionate people who love what we’re building.

Stojo is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply, please send a short note about yourself & resume to [email protected]. (Only applicants who write a personalized note will be considered.)

Stojo