Director, Digital Strategy (part of Brand Integration)
Digitas Health is a highly-caffeinated playground where brilliant minds come together to create digital products, advertising campaigns and media experiences that bring bold, award-winning ideas to life.
Brand Integration at Digitas Health is a multi-disciplinary team of experts in Digital Strategy and Platforms, Social Media and Omnichannel Content, unified by a shared ambition to design experiences that move people. While our Planning and Creative colleagues work to define a brand’s identity, purpose and representation in the world, our team takes the lead in shaping how consumers & HCPs engage with the brand – how it can help address their problems and support them in their healthcare needs.
To further accelerate this ambition, we are looking for an outstanding Vice President/Director, Digital Strategy – someone who champions a modern approach to connected experiences for brands; who understands consumer and HCP behavior, the context in which those behaviors happen, and how to design moments of engagement that influence customer journeys.
In this role, initially you will serve as theday-to-day digitalstrategyleader for a cross-agency “agile” team focused exclusively on one brand’s digital HCP initiatives, including websites, IVAs and other platform builds. As such, you will:
- Work in a start-up environment, rolling up your sleeves and making digital strategy decisions on a daily basis, yet have the support of one of the largest healthcare agencies in the US
- Employ best practices of agile development and planned iterative delivery techniques.
- Leverage audience targets, analytics data,digitaltrends, user behaviors, competitive audits and other data to develop strategy and articulate how it would translate to digital features of the planned platforms
- Collaborate with UX designers, developers and creative teams to conceive of solutions that meet objectives
- Demonstrate knowledge of a diverse array of applications, platforms and technologies such as CRM/CMS/marketing automation systems and be able to communicate in those areas
- Consult on business and strategy requirements for platform builds
- Deliver and defend digital strategy solutions to agency team and clients; must have specific experience working with executive-level clients
Over time, your role may expand to:
- Leading the development of strategy that informs when, where and how a brand should connect; redefining communications and orchestrating efforts across channels
- Championing the use of data; partnering with data-scientists to understand behaviors and uncover unexpected insight that inspire bold ideas for how a brand should connect
- Analyzing how consumers interact with multiple devices, platforms, content, and media, then developing experiences based on the motivation behind those behaviors to give the brand purpose and relationship within a patient’s life.
- Envisioning and designing orchestrated systems of brand communications; collaborating with media planners, technologists, experience designers and creative teams to bring modern communication architectures to life
Qualifications
This pivotal role requires a depth of expertise (7-10 years; min 4-year college degree) including a track record of impactful work experience and professional ingenuity – which means you are/have:
- Experience building pharma sites, IVAs andother digital service platforms from adigitalstrategy perspective.
- Working knowledge of the technology and operations behind a digital platform build
- Pharma agency or client-side experience required. HCP experience is strongly preferred
- A digital marketing-savvy problem-solver with the unstoppable drive to inspire teams and bring the best work to life, based on your expertise with omni-channel orchestration (including media, CRM, site and mobile, etc.
- A strong analytical thinker and translator with exceptional research dexterity, including several years of experience with media-centric tools such as Comscore, MRI, Google Analytics, to uncover the data and insights that drives strategic communications planning and implementation
- A creative provocateur and persuasive storyteller who is endlessly curious and questioning with a keen ability to shift perspective as well as illuminate powerful insights and creative potential through data and narrative
- A proven leader and relationship builder who can provide both an authoritative presence with executive-level clients while fostering partnership and collaboration with all levels of the agency and its partners that will drive growth
- A true collaborator that has worked on large scale projects across multiple digital properties – the true dot connector
- An approachable manager with a strong history of team oversight and talent development; known for an ability to coach and grow talent, providing vision and bringing people along
- An all-around seasoned professional with exceptional communication, organizational and time management skills, and the flexibility to adapt quickly to change
Additional Information
All your information will be kept confidential according to EEO guidelines.
Digitas Health
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