“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact?
The Area Manager is a position that is responsible for influencing, guiding & motivating Stage Managers for a Park Operations department (Attractions, Custodial, Food&Beverage, Main Entrance, Retail or Resort Transportation & Parking.) In this role, you will ensure the leadership and development of salaried leaders that provide an efficient and safe operation, drive a positive Guest experience, increase Cast engagement and safeguard our brand. You will provide additional capacity to the Operations Manager through assistance with project management while supporting the team efforts to improve Guest service standards; recognize/coach Cast behaviors; and manage the business through Key Business Drivers. The role will be based in Downtown Disney, and will report to the Operations Manager.
You will:
- Perform as a leader of leader for Stage Managers. Includes but is not limited to: 1 on 1 check-ins with team, creation of Leader Schedules and enhance overall performance of team through building/supporting an inclusive, positive culture.
- Balance and lead work streams including project management support for Operations Manager, develop operations roll call/briefings strategy, participation in departmental meetings, and communication of relevant information to Cast Members.
- Execution of area/park/Disneyland Resort initiatives to drive positive experiences, Workforce Management/ Scheduling strategies, Stage Management coverage as necessary to support Operation, Cast and Stage Manager team.
- Work to resolve issues and remove barriers – includes working closely with Labor Relations & Employee Relations, making disciplinary decisions, help with return to work issues and escalated Cast concerns. Use discretion to resolve more complex issues or situations.
- Work closely with peers across other lines of business in the neighborhood or across the park/site. Responsible for communication to broad range of partners.
- Understand the levers to pull to drive metrics in a balanced way to optimize Guest & Cast experiences while providing positive business results. Work with Stage Managers to monitor staffing and other expenses while driving revenue/profit.
- Drive business results. Will have ownership of specific element(s) of the business.
- Demonstrate creativity to keep offerings fresh and on trend.
You Have:
- Two + years of leadership/managerial experience leading a team in an operational or related environment
- Ability to lead effectively, hold self and others accountable, guide/influence and mentor others
- Ability to deal effectively with situations with strong partnering and networking skills including with key partners outside the neighborhood and/or across the site
- Ability to drive positive business results of an operation (i.e. operating budget, revenue, labor, inventory systems, costs, etc.)
- Organizational skills that lead to ability to balance across multiple priorities and displays time management skills with attention to detail
- Ability to create and sustain positive operational cast & guest service experiences
- Ability to be flexible with work schedule, including weekends, variable shifts and holidays
It would be great if you have:
- Operations experience in Attractions, Custodial, Food & Beverage, Main Entrance, Retail or Resort Transportation & Parking or similar operational roles (at Disneyland Resort or within the Theme Park industry.)
- Participation in a BERG and/or other DEI initiatives
- Prior experience leading in a union environment
- Bilingual skills
- Prior experience in operations or a related field
Required Education:
- High school degree or equivalent
Preferred Education:
- Bachelor’s degree
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#DPEP_Media
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Disney Parks, Experiences and Products
Related jobs:
Casting Call for Court Reporter/Stenographer – Film Production Opportunity
Job Description
A film production is seeking a professional court reporter/stenographer for an upcoming project. This is a great opportunity for individuals with experience in legal transcription to be featured in a production setting. If you have the skills and professional equipment, this role offers competitive pay and industry exposure.
Job Responsibilities
- Portray a court reporter/stenographer in a film production
- Utilize professional stenography equipment to enhance authenticity
- Follow directions from the production team for scene accuracy
- Maintain a professional demeanor on set
Requirements
- Must have experience as a court reporter or stenographer
- Own professional stenography equipment
- Available for a full-day shoot
- Comfortable working in a film production environment
Compensation
- $350 for 12 hours
- Industry exposure and networking opportunities
Casting Call: Experienced Casting Assistant for 5-Week Gig
Job Description:
A leading casting company is seeking an experienced Casting Assistant to join the team for a five-week gig. This role requires a hardworking professional with strong organizational skills, attention to detail, and a great sense of humor. The ideal candidate must be proficient in breakdowns, Eco Cast, video editing, and scheduling.
Job Responsibilities:
- Manage breakdowns and submissions efficiently
- Use Eco Cast to upload, edit, and organize audition videos
- Create detailed schedules and manage casting logistics
- Draft deal memos and maintain casting records
- Collaborate with the casting team to ensure a smooth workflow
Requirements:
- Previous experience as a Casting Assistant
- Proficiency in Eco Cast, breakdowns, and video editing
- Strong organizational and time management skills
- Attention to detail and ability to multitask in a fast-paced environment
- Excellent communication skills and a team-oriented mindset
Compensation:
- $800 per week
- Opportunity to work with a reputable casting team and gain industry experience
Assistants and Experienced Managers Needed
Job Description:
A leading agency is seeking dynamic Assistants and seasoned Managers to join their professional team. This is a great opportunity to work in a fast-paced, creative environment with a reputable agency in the entertainment industry.
Job Responsibilities:
- Support day-to-day operations of the agency
- Manage schedules, appointments, and correspondence
- Coordinate with clients, talent, and other industry professionals
- Provide administrative support and oversee project management
Requirements:
- Strong organizational and communication skills
- Previous experience in management or administrative support preferred
- Ability to multitask and work under tight deadlines
- Passion for the entertainment and modeling industries
Compensation:
- Competitive salary based on experience (details provided upon selection)
Freelance Casting Assistant
Exciting opportunity for a Freelance Casting Assistant in Dallas, Texas! Seeking a detail-oriented and motivated individual to join a dynamic casting team ASAP.
Job Responsibilities
- Assist with organizing and coordinating casting calls
- Communicate with talent and industry professionals
- Maintain casting databases and documentation
- Support casting directors in administrative and creative tasks
Requirements
- Must be based in Dallas, TX
- Strong organizational and communication skills
- Ability to work efficiently in a fast-paced environment
- Prior experience in casting or production is a plus
Compensation
- Competitive freelance rate
- Flexible work schedule
Hiring: Casting Assistants, Bookers, and Interns – Remote & NY-Based Preferred
Seeking experienced bookers, part-time assistants, and interns to support casting direction and talent management. These positions offer an opportunity to work in a fast-paced, creative environment, helping with talent coordination, industry communication, and organizational tasks.
Job Responsibilities
- Assist in casting coordination and talent management
- Communicate effectively with clients and industry professionals
- Manage administrative tasks and scheduling
- Maintain organization within casting projects
- Support booking and talent submissions
Requirements
- Highly organized and detail-oriented
- Strong communication and people skills
- Passionate about the entertainment industry
- Ability to manage multiple tasks efficiently
- Prior experience required for non-intern roles
- New York-based preferred, but remote opportunities available
Compensation
- Competitive pay based on experience
- Flexible remote work options for select positions