BUILT manufactures and sells the best-tasting, protein-focused nutritional products that make you feel empowered, healthy, and rewarded. BUILT is the authority in protein [the building blocks of life] and we’re obsessed with making protein fun, delightful and inclusive. BUILT is seeking an Ambassador Coordinator to help develop and administer BUILT’s Ambassador program. We’re looking for a collaborative, highly-motivated, creative individual who understands how ambassadors work and think and how to engage with them. We have a culture of working hard and smart and moving quickly. Taking initiative and overcommunicating are important and valued. Bringing new ideas and taking risks are encouraged!
The Role
The Ambassador Coordinator will help organize and execute BUILT’s ambassador program under the direction of the Ambassador Manager. This includes the day-to-day implementation and execution of programs designed to grow BUILT’s highly engaged ambassador community and brand presence. This role interacts cross-functionally with the brand, retail, and performance marketing teams to support company objectives while ensuring consistency in voice and tone. You will also be comfortable preparing and presenting ideas and results to both ambassadors and internal teams. Our new Ambassador Coordinator will be anxiously absorbed in working with and meeting the many needs of our vast ambassador network to create best-in-class ambassador community.
About You
You have a strong POV on the value of authentic and effective brand ambassador program. You are ready to disrupt the protein bar industry. Juggling a million and one projects and helping keep the ambassador team organized and on track comes second nature to you. You live and breathe the BUILT brand IRL and across social media. You understand evolving trends in media, entertainment, sports, and in the health landscapes because you’ve experienced them first-hand. You’re self-driven, thrive in a fast-paced environment, and are always looking for ways to grow and push yourself and those around you.
Primary responsibilities:
- Provide administrative support for the ambassador program
- Work with manager to negotiate and execute agreements on all new affiliate relationships
- Communicate, motivate, and coach our ambassador community; be the primary point of contact for all ambassador-related communications
- Communicate with new and existing ambassadors regarding upcoming promotions and optimization opportunities
- Organize and coordinate quarterly ambassador events that are designed to get ambassadors excited to be part of the BUILT ambassador program
- Organize and coordinate ambassador campaigns to support BUILT product launches and special offers
- Stay current with trends in ambassador marketing and identify new opportunities
- Maintain open communication with all ambassadors on the day-to-day issues, proactively reply to daily ambassador emails, chats, and conversations
- Work with manager to set clear objectives for ambassador campaigns, including but not limited to the following metrics: revenue, conversion, traffic, and engagement
- Work with manager to develop and innovate new ways to market our products with our ambassadors
- Work with the marketing department to keep the BUILT ambassador Program fresh, relevant, and attractive to ambassadors
- Recommend process improvements to increase revenue targets, including assisting in the design and execution of product giveaways, promotions, and rewards programs
- Be results oriented, provide detailed ambassador program reports on an ongoing basis
Requirements:
- Bachelor’s Degree
- Minimum 2 years of social media/marketing experience
- Experience as an Ambassador for a brand is a plus
- Previous experience as a coordinator or administrative assistant to ambassadors, large groups of volunteers, sales teams, etc.
- Project management experience to handle the many moving parts of this position
- Organized, detail-oriented, self-motivated, with the ability to easily transition between multiple tasks and problems
- Ability to multi-task in a fast-paced environment with fluctuating priorities and deadlines
- Ability to work without direct supervision, and efficiently manage tasks and time
- Excellent verbal and written communication skills with keen attention to detail
- You like to have fun and are motivated by working with a team of entrepreneurs
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