Artwork coordinator

SGS&Co is looking for an Artwork Project Coordinator to join our offices in Tamworth:

The purpose of this position is to facilitate jobs in the execution phase of our Client’s artwork and pre-press process for packaging production. As a key facilitator within the supply chain for packaging artwork issues, you will communicate with design firms, printers, engravers, On-Site Personnel /Sales and Clients to ensure printability for packaging. As a key figure within the process, you will help maintain and improve Southern Graphic’s relationship with the Client. Your primary concern will be to coordinate packaging production via job instructions and schedules to complete jobs. Within SGS, you will effectively communicate specifications for each piece of packaging artwork on your brands by utilizing our order entry system as well as being a resource for production departments when issues or questions arise. The Project Manager is the primary resource to the On-Site Personnel and Sales, and the key point of contact to the Production Department at SGS. A PM must be able to adapt and create a plan when colleagues are absent.

Essential Responsibilities, Accountabilities & Results

• Client/Supply Chain Interaction

• Consult with On-Site Personnel and/or Client during the artwork development and pre-press execution.

• Attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel’s/Sales request or request of the Client.

• Respond in a timely manner to Clients.

• Establish a good and professional working relationship with our Client(s) and design firm(s), engravers and printers.

• Communicate artwork issues with the Client/On-Site Personnel /Sales/Printer.

• Communicate minor issues direct with design firms. If timing is impacted, contact Client/On-Site Personnel/Sales.

• Respond in a timely fashion to requests of Client/On-Site Personnel /Sales and others

• Document all critical and pertinent information that may impact quality

• Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business.

Project Coordination

• Gather, coordinate and communicate job-related information to production

• Verify technical supplied data is correct to supplied art

• Schedule and see that deadlines are being met on all aspects of the project

• Review PDFs for questions/comments

• Troubleshooting and problem solving with the plant

• Shipping – print tools and tracking when necessary

• Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a Client’s database used for tracking artwork projects

• Understand the Client’s process (deliverables, rework)

• Communicate any and all issues to Management ASAP

• Order entry (ensure orders are complete and concise when delivered to production)

Educational & Experience Minimum Requirements

This position requires the following knowledge and skills:

• High School Diploma or GED equivalent. Some College/Associate’s Degree preferred

• 1-3 years’ experience preferred

• Previous experience as a Client Service Representative in the print industry preferred

• Experience in the design, print or production art industry

• Full comprehension in reading work instructions and business memos

• Proofreading skills required

• Ability to work independently after initial training

Work arrangement – Hybrid, predominantly WFH with some requirement to be on-site

Location: Tamworth

Starting date: Immediately

Type of contract: Full- time Permanent

https://www.sgsco.com/

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.

SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.

SGS & Co