Entertainment Careers Casting Calls and Auditions

Reporting to the Brand Manager (Editorial), the Brand Coordinator will play a key role in driving revenue for Skybound Editorial (including comics, graphic novels, books and related product) in the Direct Market (comic and hobby shops).

The Brand Coordinator will be responsible for supporting marketing and sales strategies around new projects, drafting copy for key Marketing executions and further developing Skybound’s presence within the Direct Market through live events and book tours.

Reports: This position will report to the Brand Manager, Editorial

Responsibilities: Responsibilities include, but are not limited to:

• Support day to day execution of Marketing & Sales strategy for Editorial launches.
• Primary point of contact at Skybound for Direct Market retailers on multiple social media platforms, through newsletter and other regular communications.
• Responsible for data integrity with distribution & publishing partners around frontlist and backlist releases.
• Responsible for data integrity in regards to Editorial product within the Skybound ecosystem.
• Responsible for the development and execution of promotional items for the Direct Market.
• Partner with Editorial on Retailer Exclusive Variant cover program execution and logistics.
• Lead day to day execution of Live Events strategy for Direct Market, including book tours and B2B events, for Editorial projects.
• Draft copy for Direct Market Advertising and Retailer Communications for Editorial products.

Basic Qualifications:

• 1-2 years of experience in comic book marketing, communications, sales and/or retail is preferred.
• Candidate must have knowledge of comic industry trends, especially in the direct market and collectors’ space.
• Candidate must have experience and demonstrated success with live events.
• Strong strategic thinker, able to articulate goals and present collaborative solutions to achieve them both in verbal and written formats.
• A self-starter who can work independently in a fast pace, multi-project, and process-oriented environment by balancing time on competing priorities.

Job Type: Regular, Full-time

Salary Range: $24-26.44/hour, eligible for overtime

• Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc

• The salary range listed is just one component of the total compensation package for employees

• Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. This role may also qualify for a possible discretionary bonus annually.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

Skybound Entertainment

About Yami:

Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.

Benefits & Compensation:

• $18~20 hourly
• On-site gym/pool and game rooms
• Employee discount
• Coffee and snacks

The intern role would focus on partnership and influencer marketing. Job tasks may involve but are not limited to the following

• Identify, reach out, and maintain relationships with potential brand partners & key influencers
• Support brand and PR campaign operations to increase brand awareness with guidance from agency partners and marketing leads
• Support partnership team in preparation, coordination, and communication with internal and external parties
• Assist in drafting and developing communications materials, including but not limited to, brief statements, press releases, articles, and advertisements to attract new users
• Support social media specialists in community management, content creation, and content publishing
• Other marketing tasks as assigned

Qualification and Requirement:

• Pursuing a Bachelor’s or Master’s Degree in a related field
• 0-1+ years of marketing and partnership experience in related industries
• Good understanding and knowledge of current social media trends and influencers/ KOL
• Familiar with trending Asian Food, beauty and lifestyle products in the market
• Excellent communication skills in English & and Chinese (Required)
• Excellent attention to detail, self-starter with the ability to learn, grow and adapt quickly
• Decision-Making: Must be able to assimilate the information gathered by yourself and others (internal & and external) to make sound and timely decisions
• Able to devote 20 hours per week onsite

Yami

ABOUT HOT BONES

HOT BONES is an infrared movement studio and bone broth bar hybrid concept born in Detroit. 

The reason we are part boutique fitness and part health-food is simple. We are here to celebrate the foundational principles of wellness: health & wellbeing. In recent years, the wellness economy has fabricated unattainable ideals of perfectionism. Promises of self-improvement, extreme dietary restrictions, and fads from self-proclaimed influencers have made the path to a healthy and well-rounded lifestyle feel unrealistic, alienating, and exclusive. We’re here to simplify wellness and shine light on the movement practices and ancient health wisdoms of bone broth that have been passed down for generations to create an environment that ignites health and wellbeing from within. 

The studio offers yoga and Pilates classes in a cozy 75-95°F heated room. An advanced infrared heating system achieves evenly distributed warmth to mimic the healing rays of the sun and energize the body from within. Mats, equipment, and towels are provided at no cost for each guest to achieve an elevated experience — a premium no other studio in Detroit currently provides. 

A bone broth bar, located in the lobby, offers signature beef, chicken, and veggie bone broth drinks — a culinary concept that has gained immense popularity in major cities around the country. 

Together, the classes and bone broth position HOT BONES a wellness destination for health- and fitness- minded audiences. We’re dedicated to partnering and collaborating with Detroit-based brands, experts, and thought leaders, and host workshops, training, and interesting programming throughout the year. 

ABOUT THE ROLE

We are looking for an entrepreneurial-minded individual to become a part of the founding team and help manage the operations at HOT BONES. Being a core member of a small business means you’ll be wearing multiple hats, get a front-row-seat on how to run and manage a business, work hand-in-hand with the leadership team, and have endless opportunities to turn your creative ideas into reality. 

Our studio manager will be the day-to-day face of the business. You’ll be the first to welcome guests to the space, answer email and phone inquiries, forge partnership opportunities with surrounding businesses and wellness practitioners, oversee special events, and ensure that the full customer experience is luxurious, elevated and seamless. 

Together, we will build a culture that is:

• Hardworking — get it done, but have fun doing it. 
• Entrepreneurial — feel empowered to change how things are done.
• Creative — transform ideas and passions into reality. 
• Transparent — over communicate truths.
• Proactive — mitigate issues before they arise. 
• Professional — set a new standard.
• Thoughtful — fiercely champion others with kindness and respect. 

STUDIO MANAGER OVERVIEW 

• Manage and oversee daily operations at HOT BONES with integrity, confidence, and responsibility
• Foster the HOT BONES community and culture at the studio and beyond
• Build and foster relationships with the studio, instructors, and community 
• Proactively identify and address conflicts within HOT BONES under pressure
• Be open minded and excited about change and growth 
• Provide exceptional hospitality and professional service for all guests 
• Become an expert for all company-wide operational procedures and policies 
• Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
• Develop checklists and operational schedules to ensure that all aspects of the space are maintained
• Be future oriented with a strong ability to plan for projects
• Work alongside leadership team to identify business opportunities for growth
• Must be available to work early mornings and evenings 

RESPONSIBILITIES 

The following responsibilities are not exhaustive to the role, as we are launching a new business and need a proactive team player that will help identify new areas of oversight. 

Classes

• Welcome new guests to HOT BONES
• Learn and become proficient in the Momence platform 
• Work within the Momence platform to check students in, process payments, request substitute teachers, schedule new classes
• Clean studio and equipment between classes
• Ensure studio standards are maintained 
• Ensure that the studio is secure before, during and after class
• Help students with any questions regarding packages
• Have a strong understanding of HOT BONES classes and have the ability to sell that information to potential new students
• Be fully engaged when students are on-site. Refrain from using your personal cell phone while people are in the space
• Capture photo and video social media content of classes throughout the day

Bone Broth 

• Ensure health and safety guidelines and process and adhered to
• Educate customers about the benefits of bone broth
• Warm up bone broth at the beginning of the day
• Facilitate bone broth sales and serve customers 
• End-of-day closing procedures 

Venue Rental 

• Respond to venue inquiries via email 
• Share customized proposals and pricing 
• Oversee walk throughs and coordinate build and break-down with teams
• Oversee on-site event
• Facilitate close out discussion and invoicing 

Special Events 

• Negotiate terms with partners and develop a run-of-show for special events
• Facilitate close out discussion and invoicing 
• Capture photo and video social media content of special events 

COMPENSATION

The Studio Manager is a part-time independent contractor (1099) position paid hourly based on experience.

Additional perks include:

• Free unlimited HOT BONES membership 
• Free HOT BONES bone broth
• Discounted use of private studio for private clients, photoshoots, and personal projects 
• Discounted HOT BONES merchandise
• Opportunity to join HOT BONES led trainings at a discounted price
• Opportunity to bring spouse/significant other to class for free 2 x p/month

START DATE

We are looking for a candidate who can begin to onboard, develop processes, and support the launch of HOT BONES as needed with an anticipated hard launch date and regular shift hours starting in November 2023. 

APPLICATON

Please send your resume and a cover stating why you’d be a good fit for HOT BONES to [email protected]

HOT BONES

At PACO COLLECTIVE, we build brands. Brands that breathe inclusivity and diversity. Brands that live, experience, and connect with the audiences that they serve. Because our mission is to create work that’s not only relevant to the various cultures that we are a part of, but work that also helps strengthen our communities, while reinventing the consumer experience to create change that really matters. And the way we are going to accomplish this is by challenging the status quo, the way we think, and the way we do things, over, and over again. That’s our way.

We are a collective of creators, thinkers, and strategists; made up of people from all backgrounds and cultures working together to harness creativity, culture and innovation to drive value for our clients while having fun doing it. A place where we value our people above anything else, where we embrace free thinking and the opportunity to make mistakes and learn from it. A place that values the constant pursuit of creating the possible and the impossible. Because we are all one, and as one we move forward.

Position Summary:

As a Public Relations Account Director, you strategically anticipate our client’s needs and share your masterful conflict-resolution skills. You will drive the strategy and development of PR and/or outreach programs, provide strategic/solid thinking to both clients and the agency, with exceptional coordination across departments. You must possess a mastery of all core public relations skills, including writing, editing, media relations, pitch development, and message development. You’ll also have experience in developing communications plans, activations and stellar account management and client relationship skills. You have a keen eye for emerging earned media opportunities and thrive on generating increased publicity for clients as well as PACO. You never shy away from letting your leadership shine both within our walls and outside of them.

Essential Functions:

• Manage clients: their people, their work and their budgets with a strong attention to detail.
• Share everything from your writing and PR insights to your presentation chops and best practices of PR that ensure quality results.
• Juggle multiple accounts, teams, and constant collaboration with our creative, media and digital departments.
• Demonstrate how you love to think above and beyond expectations on tasks, as well as seek out new PR opportunities for clients, PACO and your team alike.
• Understand that no day is the same. Sometimes you’ll take the lead overseeing content ideation and creation while others you’ll be hands-on writing articles and messaging or researching digital and video content.
• Have a slight obsession with an on-time, on-budget, on-strategy work life.
• Demonstrate success with a variety of public relations efforts including external communications planning, internal communications, media relations, community outreach, issues management and media relations.
• Multitask across multiple client accounts and projects under deadline.
• Seek out new business opportunities with new and existing clients and plays a supportive role in their development.
• Represent the agency at industry functions, promoting the agency at every opportunity and be fully familiar with agency credentials and specialties.
• Providing strategic counsel and developing integrated and measurable public relations and outreach programs.
• Manage partner relations as it relates to PR’s involvement with product launches, community and/or experiential events and other program initiatives. Includes managing brand ambassadors as appropriate.
• Develop messaging and draft stakeholder communications, including press releases, speeches, presentations, pitch materials, etc.
• Develop and implement executive visibility/thought leadership campaigns.
• Respond appropriately and immediately to client requests and concerns, and keeping clients informed of the status of projects.
• Prepare month-end overviews of client’s current activities and plans for future development of accounts.
• Develop and nurture media and blogger relationships with national, regional and trade media.
• Identify and quickly grasp new technologies and account duties.
• Supervise and mentor mid-to-entry level team members.
• Work to manage client budgets, preparation of monthly revenue forecasts and oversee preparation of client estimates and invoices.
• Foster positive relationships with team and clients including the mentoring and development of junior staff.
• Other duties as assigned.

Required Education and Experience:

• Bilingual (Spanish/English), written and oral fluency is strongly preferred
• 8-10 years of agency experience preferred
• Experience with both hyper local and national or global clients is a plus
• Strong verbal and written communication skills
• Strong social media acumen required
• Working knowledge of digital media
• Robust analytical thinking skills
• Dynamic presentation skills
• Extremely organized
• Detail-oriented
• Highly-honed interpersonal skills
• This is a part-time role; approximately 20 to 30 hours per week
• Chicago based candidates preferred to work hybrid schedule, however, will consider remote applicants as well

PACO Perks

• Amazing PACO office space in the Ukrainian Village neighborhood
• Dogs (or whatever animal is your pet, except lions) at work
• PACO outings, movie days, lunches, happy hours, and volunteer days (PACommunity)
• We close shop at 2pm on Fridays. Every Friday. Not just during the summer!

PACO Collective

One of our clients in the Dallas, TX area is hiring for an Assistant Content Writer + Editor for a full time / direct hire position.

*This role will start out fully on-site as you ramp up and train on the processes used by the team and organization, and then after that is running smoothly the role can be reduced to a hybrid role where you are on-site 3 days per week and then remote 2 days per week.

**This role will not be remote, so if that is what you are looking for, this will not be a match!

***If you are interested and qualified, do not email the Recruiter; apply on the link and you will be reviewed.

The salary for this position is $55,000 – $62,000.

Depending on the schedule of the team, there will be a max of 3 interviews.

Assistant Content Writer + Editor Responsibilities:

• You will help with copywriting, editing, and publishing various forms of digital media content (emails, podcasts, web, social, and some light print)
• You will help with digital brand awareness
• You will help write and edit communication pieces for the brand
• You will help handle internal and external communications and project support
• You will help with special content projects from other departments if / when needed for communications

Assistant Content Writer + Editor Responsibilities:

• Must have a Bachelor’s degree in a relevant field
• Must have 1-2 (no more than 3) years of content and / or communications experience as it pertains to the specifics of the job details above
• Must be flexible, adaptable, and work effectively and efficiently on projects while multitasking

Onward Search

Full-time Contract (6-month initial booking)

Hybrid – Marin, SF Bay Area

Overview

Now Hiring a Digital Production Designer to work with our luxury retailer brand client based in the Bay Area.

What You’ll Do

• Work in a small team of 2-3 people + VP Digital setting up design files, cleaning up Figma files, light prototyping
• Report to Globally Recognized VP Digital Creative Director
• A large focus of work will be fine-tuning shopping funnel refinements with the team.
• Design visual elements and systematic composition across all digital touch points of the brand, combining skills across interaction, user interface, and communication design
• Refine typography, composition of imagery, iconography, and other design components down to the finest detail, designing with restraint and polished elegance that is the brand’s driving force
• Identify and analyze design problems, make strategic design decisions, and generate elegant solutions that achieve brand goals
• Maintain an impeccable quality of work while working under tight seasonal/retail deadlines

What You’ll Bring

• Minimum 2 years relevant work experience that includes Visual, UI, Digital Design for retail/e-commerce, either agency or in-house at a world-class brand
• Experience working inside a team and with a creative director
• Training in digital design production
• Proficiency in Figma
• Hunger to grow in your career
• Mastery of typography, grid systems, visual hierarchy, color, and composition and excellent understanding of modern, relevant UI design principles including intuitive site functionality, interaction, site architecture, user interfaces, and navigation
• Proficiency in Adobe Creative Suite, Sketch, Figma, and related design tools
• Knowledge of ongoing digital trends and software, including e-commerce best practices and mobile-first design
• Extremely high standards for luxury branding aesthetics and positioning down to the finest detail of every single creative execution, across a variety of mediums and initiatives
• Strong communication skills and the confidence to present design concepts, strategy and motivations to cross-functional team members including c-suite execs
• Experience collaborating with senior creatives, and working with cross-functional teams and department heads to reach a common goal

The Keva Dine Agency™

Overview:

The Email & Web Digital Designer works under the Digital Creative Manager to create assets & develop digital assets for email, website and app, providing the best LifeWear brand experience to our customers. The ideal candidate will be detail oriented, well organized especially in busiest times, think critically and horizontally from a visual and design perspective, work well both independently and on a team, and be able to adapt to a fast-paced environment and handle multiple projects simultaneously.

Responsibilities:

Email Asset Production:

● Code HTML email on a daily basis while understanding the linking strategy to ensure the optimal shopping experience. (Training will be involved)

● Slice email assets from photoshop files, FTP, maintain and update slices

● Perform Quality Assurance working with CRM team

● Coordinate with digital designer team, CRM team and report to Creative Production Manager

Web & App Asset Production

● Support creating the visual (both still & video) assets displayed on UNIQLO.com under the supervision of the Web Production Designer

● Understand and follow the global design guideline to provide all the web assets.

● Localize the HTML-base pages provided by the global headquarter by editing the source code according to the direction given from the directors.

● Report to Site Planning team for responsible tasks

Preferred Skills & Experiences:

● HTML/CSS/Javascript

● Adobe Creative Suite: Photoshop, Illustrator and Premiere

● Experience in digital creative development, optimally focused on e-commerce website & email marketing

● Knowledge of UIUX in digital commerce realm

● Bonus Skills: Figma, Google Doc/Sheets, Airtable

$35.00 – $41.00 hourly*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

UNIQLO

Job Title: Assistant Photographer/Videographer

Job Description:

We are seeking a highly skilled and motivated Assistant Photographer/Videographer to join our creative team. As an Assistant Photographer/Videographer, you will play a crucial role in capturing and producing high-quality visual content for our company. Your primary responsibilities will include assisting with photoshoots and video shoots, editing images and footage, and ensuring the highest level of visual storytelling for our projects.

Responsibilities:

– Collaborate with the lead photographer/videographer to plan and execute photoshoots and video shoots.

– Assist with setting up equipment, adjusting lighting, and managing props to ensure optimal visual results.

– Utilize your expertise in photography and videography techniques to capture compelling and visually engaging content.

– Edit and enhance images and footage using industry-standard software such as Adobe Photoshop, Lightroom, Premiere Pro, and/or other relevant tools.

– Maintain an organized and easily accessible digital library of edited and raw files.

– Ensure timely delivery of edited content, meeting project deadlines.

– Stay up-to-date with industry trends and advancements in photography and videography techniques.

– Contribute creative ideas to enhance the visual storytelling and overall quality of our projects.

– Provide support to the creative team in various areas as needed to maintain efficiency and effectiveness.

Requirements:

– Proficient in photography and videography techniques, with a keen eye for detail and composition.

– Strong skills in using Adobe Photoshop, Lightroom, Premiere Pro, and/or other relevant software for editing images and footage.

– Excellent understanding of lighting, camera settings, and visual storytelling.

– Ability to work in a fast-paced, deadline-driven environment while maintaining a high level of accuracy and attention to detail.

– Strong communication and interpersonal skills, with the ability to collaborate effectively within a team.

– A creative mindset with the ability to think outside the box and contribute innovative ideas.

– Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

– A portfolio demonstrating your photography and videography skills is essential.

Preferred Qualifications:

– A college degree in photography, videography, film production, or a related field is preferred but not required.

– Previous experience in a similar role or internship is a plus.

This is an entry-level position offering a starting wage of $15 per hour. Salary may be negotiable based on experience and qualifications. This position is a part-time position with the potential to go full-time.

Pay Structure:

– In-office work: $15 per hour

– On-field work: $25 per hour (variable pay depending on the project)

This is a predominantly in-office position with some on-location shoots as needed. Hours may vary depending on the projects. Some nights and weekends may be required to meet project deadlines and accommodate client needs.

If you are passionate about photography and videography, possess exceptional editing skills, and thrive in a creative environment, we would love to hear from you! Please submit your portfolio along with your resume and a cover letter detailing why you would be a great fit for our company and culture.

Thato Dadson Images and Premiere 360 Tours

Project Booking Coordinator

Exciting opportunity to join a growing company! This role is open because the person in the role previously has been promoted within the company. If you are motivated, coachable and ready to work for an excellent company this position will be a fit for you!

RESPONSIBILITIES:

• Booking and Tracking all new projects to the CTC
• If all specified documents for booking are not present, contact the AE to obtain them and communicate any items lacking to the team (e.g., Projects sold below our minimum margins or without needed plans/scope)
• Processing and tracking all legal review needs on bookings.
• Setting up and following our current Wrike/Spectrum process (D365 upcoming)
• Validating customer locations, billing terms, and portal processes
• Providing all COIs, certified payroll, and bond information

This is a 6 month contract to hire position. You will be in the office 5 days a week monday-friday from 8-5 pm. This is a great opportunity to get your foot in the door with a large and growing company! Wonderful culture, office, benefits, etc.

REQUIRED SKILLS:

• 1+ years of admin experience
• Computer proficient
• Proficient with MS Office
• Coachable personality & driven
• Excellent communication skills

PREFERRED SKILLS:

• Project coordinator or booking experience

Must be authorized to work in the US as a W2 employee only. Sponsorships are not available.

Visionaire Partners

Reports To: Onboard Marketing Manager

Direct Reports: Assistant Casino Manager, Casino Senior Supervisor, Cash Desk Manager, Slot Manager

POSITION SUMMARY

Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff.

ESSENTIAL DUTIES & RESPONSIBILITIES

Drives to achieve or exceed revenue targets.

All duties and responsibilities are to be performed in accordance with Celebrity Cruises’ Pillars of Safety, Service and Style, ISM/ISO and SQM standards, USPH guidelines, and environmental regulations.

Each shipboard employee may be required to perform all functions in various service venues and throughout the ship.

• In accordance with Celebrity Cruises’ Pillars of Safety, Service and Style, as well as through Celebrity Connections, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crewmember areas.
• Manages, coaches, supports, supervises, and evaluates (in conjunction with the Onboard Marketing Manager) the performance of all direct reports.
• Manages the overall casino and gaming function onboard the vessel. Creates an entertaining gaming environment, which intrigues, attracts and retains the attention of the guests.
• Manages and reviews financial transactions, monitors budget to ensure efficient operation and to ensure expenditures stay within budget limitations. Constantly reviews current operating procedures for revenue-enhancement opportunities, through shipboard marketing efforts, up selling programs, and special promotions, etc. Reviews for final approval requisition estimates for gifts, prizes, product replacements, supplies, purchases, etc.
• Implements Celebrity Cruises’ brand standards for the casino function. Monitors the casino staff to ensure procedures and services are performed in accordance with Celebrity Cruises’ brand standards. Reviews audit comments, discusses with subordinate management, and implements audit recommendations.
• Oversees all casino operations, presentations, activities and quality in all venues. Observes preparation to ensure quality standards are met. Oversees the care and maintenance of all equipment, props, supplies, etc. Oversees all special events conducted onboard the vessel requiring the casino staff.
• On a regular basis, meets with Casino Assistant managers and staff, to review the requirements of the day’s schedule, international guest requirements and disseminates any other company related correspondence, notices, policies, procedures, etc. Reviews schedule to estimate time requirements to ensure speed and efficiency. Meets with function managers and/or staff to review guest comments to implement revisions and improvements.
• Maintains a high degree of “floor presence” to observe the casino games, slot machines, cash desk to minimize security and fraud issues. Monitors the casino staff to ensure procedures and services are performed in accordance with Celebrity Cruises’ brand standards. Oversees the cash handling functions to ensure the counting and reconciliation processes are conducted according to established procedures.
• Initiates and approves all casino marketing and casino promotions with the OMM, to maximize guest’s awareness and participation of onboard casinos.
• Investigates and resolves casino quality and service issues in a timely fashion, and always with a view to exceeding the expectations of our guests.
• Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
• Attends meetings, training activities, courses and all other work-related activities as required, and ensures that Casino staff is also in attendance as needed.
• Responsible for meeting the established targets set forth on Balanced Score card including guest ratings, revenue targets, and crewmember satisfaction goals.
• Builds and maintains relationships with Casino VIP guests, and identifies new VIPs based on observation and feedback from staff.
• Continuously analyzes feedback from guests regarding the Casino operation and puts processes in place to improve business practices based on guest feedback.
• Follows all Safety and Environmental guidelines as per SQM, under the direction of the ship’s Master.
• Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

FINANCIAL DUTIES

Financial responsibilities for budget, expenses and/or achievement of revenue targets.

• This position is responsible for meeting or exceeding revenue targets.
• This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment as per SQM.
• Manages the financial budget for the assigned area, including the successful identification of expense reduction through cost control.
• Ensures the continuous operation of computer related equipment.
• Records production and operational data on specified forms.
• Analyzes operational problems and establishes controls. Reviews the overtime requests against production levels to determine appropriate needs and approves amounts accordingly.
• Reviews timesheets and forwards to the Onboard Marketing Manager, for final approval.
• Prepares a variety of reports and letters utilizing personal computer system and equipment.
• Reviews requisitions from subordinate staff and forwards to the Manager, Hotel Operations for final approval. Requires the items be requisitioned in correct quantities, within acceptable timeframes and in accordance with established control procedures. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.

LEADERSHIP RESPONSIBILITIES

• People management responsibilities to ensure optimal performance of the function.
• Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and service are met.
• Makes recommendations regarding personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.
• Mentors, develops, and provides on-the-job training to his/her staff to strengthen their current performance and preparation for future advancement.
• Continuously monitors and assess morale of Casino crewmembers. Participates in and openly supports shipboard initiatives to enhance crewmember welfare.
• Demonstrates open, positive support of all corporate initiatives and programs.
• Facilitates and guides team to do the right things, acts as a role model for Celebrity standards of professionalism and integrity.
• Ensures standards of consistency and fairness are maintained by other managers of the Casino Department.

QUALIFICATIONS

Minimum hiring, language and physical requirements to perform the job.

Hiring Requirements:

• Two to five years progressive managerial experience in a casino function in a cruise line. Satisfactory completion of Gaming Board/Commission approved dealer school.
• Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities.
• Ability to manage headcount within area as it relates to and supports the business needs of the vessel.
• Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills.
• Superior customer service, teambuilding and conflict resolution skills. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.

Intermediate computer software skills required.

• Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
• Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
• Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
• Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

Language Requirements:

• Ability to speak English clearly, distinctly and cordially with guests.
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.

Royal Caribbean Group