Entertainment Careers Casting Calls and Auditions

Workplace Solutions Manager | Architecture and Design Industry – Chicago, IL

This is an exciting role for an individual with a passion for design and sales to join a collaborative and growing company. Deliver exceptional service and solutions to engage clients in a space where your strengths, skills, and goals are valued. This is a passionate and talented team that has an autonomous, motivating, progressive, collaborative, and rewarding culture.

The Workplace Solution Manager is an integral role in combining the background and passion of commercial interiors with account management skills to lead the art and science of the company’s proven, consistent, and repeatable sales process. This position requires strong product knowledge, interior design best practices, and the desire to execute sales while demonstrating the company’s core values and tenets, business models, differentiators, and keys to success. The Workplace Solutions Manager role combines proven business processes, industry-leading office interior best practices, and impactful technology to execute office interior projects from concept to completion. Join a growing and established company in this role.

Qualifications

• Degree in interior design or related field preferred
• 3+ years of experience in commercial design or the contract furniture/interior design industry
• Network in the design industry or with a furniture dealer, highly sought after
• Strong aptitude of Microsoft Office systems with ability to learn internal system
• Previous CRM Experience Preferred (I.e., NetSuite, Salesforce, HubSpot, SAP, Oracle, etc.)
• A passion for developing relationships with Owners, C-Level executives, Finance, Facilities Management, and human resource executives, within companies of all sizes
• Strong organizational skills with a high attention to detail and accuracy
• Entrepreneurial growth mindset focused on long term success
• Self-motivated with strong interpersonal skills and ability to ask pertinent questions to determine client needs
• Ability to provide excellent customer service and foster both internal & external relationships
• Must be assertive, flexible, and have a strong sense of urgency with a high attention to detail
• Committed to supporting team goals and playing a major role the alignment of sales ops
• Excellent written and verbal communication skills

Compensation and Benefits

• Annual Salary + Commission + Bonus Structure + Full Benefits Package
• Robust training program
• Full Benefits Package: Healthcare insurance (after 30 days), Working Advantage Discount Program (discounts on local entertainment & retail), EAP/Wellness Program, Financial Wellness program, 401K with employee match, PTO, Work schedule flexibility (after a proven track record of success), Summer hours, Bring your dog to work, Free office snacks, Annual employee outings, and Annual community service month and company donation matching.

For immediate review and consideration, contact: Barry Cales – [email protected]

For all active Interior Talent job listings, please visit Jobs.InteriorTalent.com

Why work with Interior Talent?

• OUR CLIENTS hire us to FIND YOU
• Exclusively focused on the Architecture and Design industries
• We work with the DECISION MAKERS – Owners, Principals, Directors, and HR
• CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy
• EXPERTISE: in the industry since 2003
• We are your advocate, and WE GET IT – we know making a career decision is difficult, and we’re here for you throughout the whole process

www.InteriorTalent.com

Interior Talent

Who We Are

The Daily Upside is a fast-growing digital media company covering business, finance, economics, and investing. Our team of career journalists covers the events and forces shaping the global business climate with a passion for peeling back the layers of market-moving stories.

Our flagship newsletter has scaled from zero to ~1 million subscribers in less than three years and boasts an industry-leading 45% unique open rate. Patent Drop, our tech newsletter, reaches 70k+ technologists, engineers, and product strategists with differentiated coverage on the future of tech. Power Corridor, our latest newsletter, covers the intersection of Wall Street

and DC.

Above all else, our mission is to empower forward-thinking business leaders with a nuanced understanding of the subtext and underlying drivers shaping the economic outlook. We write in a manner that’s equal parts engaging and insightful, with a mission to be a “must read” for global business leaders looking to stay sharp on important trends.

Role Overview

Job Title: Brand Partnerships Manager

Location: NYC preferred (or surrounding area)

About the Role:

We are looking for a Brand Partner who wants to play a major role in the fast-growing media startup. As a Brand Partner you’ll be responsible for sourcing, pitching, and closing advertising deals, concentrating on blue chip financial firms with both agency partners and brand direct contacts. You’ll work closely with our account management team to craft creative and effective advertising campaigns that resonate with our readers and drive value for our advertising partners.

Responsibilities:

• Serving as an “evangelist” for The Daily Upside externally; clearly articulating the company’s unique value proposition to our advertising partners
• Create, maintain, and sustain relationships with media agencies, creative agencies, and clients – with a sharp focus on financial brands
• Maintain and grow relationships with existing client direct advertisers
• Stay up to date with industry trends and competition to identify new opportunities for growth
• Develop in-depth knowledge of the digital media industry, specifically Newsletters
• Represent The Daily Upside at industry events, entertaining clients and serving as a brand ambassador
• Manage sales activity using HubSpot
• Meet and exceed quarterly and annual revenue targets

Requirements:

• A minimum of 5 years of experience in ad sales, media sales, media planning or buying or a related field
• Experience calling on both agencies and brands
• Excellent communication and interpersonal skills
• Strong negotiation and closing skills
• A creative, strategic, and enterprising mindset
• A passion for the media space, especially Digital and Newsletter space, and excitement to represent The Daily Upside and our mission to make business and finance news fun and accessible!

Benefits:

• Competitive salary and commission structure. Salary for the role is commensurate with experience and depends on several factors, including a candidate’s qualifications, skills, competencies and experience.
• Medical, dental, and vision insurance
• 401k
• Unlimited PTO, paid holidays
• Work from anywhere with a good internet connection in NYC or surrounding area
• Opportunity to work with a fun and passionate team and be a stakeholder in building something truly special in the media industry
• Regular team outings (virtual or in-person)

If you’re a go-getter who loves to close deals, build relationships, and have fun doing it, we’d love to hear from you! Send us your resume and a brief message on why you’d be the perfect fit for this role.

The Daily Upside

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of a Store Manager for our store at South Coast Plaza to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receive functional guidance from the Regional Manager.

What You Will Achieve

• Own store Key Performance Indicators (KPIs) and lead merchandising of the store
• Own the store visit operations and appearance checklist
• Manage change orders and supply orders including signage and fixtures
• Respond to Customer feedback, resolve issues, and always strive for continuous improvement of the in-store experience
• Execute high-level in-the-moment coaching and development of your Assistant Store Manager and Management Trainees into all-star leaders
• Lead and conduct interviews for prospective new Sales Associates
• Be knowledgeable of each IP creators and partnerships artists

What You Will Need

• Demonstrate a level of leadership that comes from a minimum 2-3 years of retail sales experiences; Specialty retail experience is preferred
• Experience in implementing merchandising strategies and changing visual sets
• Ability to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks
• Outstanding communication and problem-solving skills
• Ability to process information and operate store systems accurately
• Ability to work in a fast-paced, dynamic company
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds
• Availability to work when needed, including nights, weekends and holidays
• Fluency in Chinese/Mandarin would be a plus

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART

An HBW Construction Project Manager is involved with all aspects of HBW Construction projects including marketing, sales, estimating, contract management, negotiating, project schedule and administration, financial management and closeout. The Project Manager is responsible for approximately 3-4 HBW Construction projects at any one time and ensures projects are of high quality, delivered on schedule, within budget and in accordance with all regulatory requirements and customer expectations.

PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITIES

Customer Care

An HBW Construction Project Manager is responsible for assisting in the development of new business opportunities and strengthening existing customer relationships. The Project Manager will assist in:

• Cultivating existing customer relationships to generate repeat business through performing work above expectation, regular check-ins and entertaining.
• Share professional knowledge with clients that adds value to their projects and identifies/addresses issues before they become problems.

Estimating/Sales

• The Project Manager works directly with the estimating staff to develop bids, participates in project interviews, works with the client to answer any questions and follows up on outstanding bids.
• The Project Manager creates the project schedule using MS Project and develops the general conditions for each bid.
• The Project Manager will review all subcontractor bids for completeness and accuracy.
• Identifying potential new business opportunities by following up on leads, networking and attending industry events.

Planning/Execution

Once a job has been awarded, the Project Manager will:

• Oversee preparation and ensure execution of job contract.
• Negotiate with and select subcontractors to perform the work. Draft subcontracts.
• Prepare job budget, develop project schedule, and coordinate material ordering as necessary.
• Select the project Superintendent, orient the Superintendent to the job and work with the Superintendent to ensure that the construction plan is executed in accordance with schedule, HBW standards of quality and complies with building codes and regulations.
• Identify and track all long lead time items on the project critical path.
• Prepare for and lead weekly progress meetings.
• Anticipate issues and proactively work to avoid or resolve them
• Hold weekly progress meetings and prepare meeting minutes.
• Track submittals, prepare requests for information, and create owner and subcontractor change orders.
• Responsible for the financial management of the job and meeting the job’s financial goals. Revise monthly cost projections and handle collections related to work.
• Update the project schedule as needed to meet the final deadline.
• Deliver project on time, within budget and “100% at move-in.” “100% at move-in” is having no punch list at completion.
• Resolve interpersonal conflicts among project staff, handle errors or delays and respond to crises.

Safety

• Project Managers must promote HBW Construction’s safety-first goal at all times and will:
• Understand, promote and enforce the HBW Construction Corporate Safety Program.
• Understand, promote and enforce the safety requirements of all authorities having jurisdiction. (ex. OSHA, MOSH, VOSH, EM – 385-1-1).

QUALIFICATIONS

Knowledge, Skills and Abilities

• 5 years of experience as a Project Manager in commercial construction, 3 of which may be Assistant Project Manager experience.
• High school diploma or equivalent required, college degree preferred.
• Knowledge of construction industry standards, building codes, equipment, methods and contracts.
• Demonstrated business acumen with strong presentation, communication (verbal and written), problem solving, financial and leadership skills.
• Ability to maintain composure, professionalism and objectivity in difficult situations and effectively resolve conflicts.
• Proficient in Microsoft Office Suite and Microsoft Project.
• LEED and CHC certification preferred.
• Must have a vehicle to use for work.

Physical Qualifications

• Must be able to lift up to 20 lbs.
• Must be able to work for 8-10 hours a day
• Must be able to visit project sites

HBW Construction

High-end lifestyle & entertainment project debuting soon in Los Angeles is seeking a poised and intuitive General Manager to oversee their food & beverage outlets. This unique, thoughtfully designed venue will feature several dining, lounge, and event spaces with West Coast, Mediterranean, and Italian cuisines. It is critical that the GM have a strong understanding of fine dining, elevated service, and the nuances of working with high-end clientele. High-level communication and attention to detail will be key to success in this role.

The ideal candidate should have the ability to take initiative and own the role without a lot of direction. Someone with established experience in fine dining restaurants and/or upscale, luxury lifestyle concepts with a graceful leadership style and a true passion for service and cuisine. Rare opportunity to be part of a highly personalized project that is poised to become a top industry destination!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
• Ensure quality and consistency of all products served
• Support with new activations and programming
• Developing a positive relationship with guests and experience with VIP clientele
• Set an example to the team by providing excellent hospitality and service at all times
• Perform all aspects of the job with a high level of professionalism and integrity
• Establish positive work culture
• Execute the brand vision
• Maintain a very strong floor presence and interact with guests
• Anticipate the needs of the venue and act upon them
• Prepare weekly work schedules in accordance with labor standards
• Drive a culture of service excellence, pride and hospitality
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Foster opportunities for the team to learn and grow
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• 3+ years experience as Restaurant General Manager (GM), Food & Beverage Director (F&B), FOH General Manager or Service Director; or 5+ years as Restaurant Assistant General Manager (AGM), Service Manager, Outlets Manager, or FOH Department Manager from a full-service, upscale or fine dining restaurant concept is required
• Strong background in fine dining and elevated service is required
• Past experience in acclaimed fine dining restaurants is highly preferred (Michelin or James Beard experience a huge plus)
• Extremely high touch guest service skills
• Engaging and warm personality with a graceful, elegant approach to service
• Comfortability catering to and engaging with high-end/VIP clientele
• Any luxury lifestyle experience a plus
• Proven track record in leading and motivating a team
• Strong knowledge of wine and spirits
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Highly organized
• Acute attention to detail
• Highly effective problem-solving skills, especially when under pressure
• Ability and desire to take initiative to carry out complex responsibilities with little direction
• Develops relationships with guests to create & maintain guest retention
• Team player mentality
• Process driven and able to implement operating procedures that will continue to maximize efficiency
• Exceptional standards for cleanliness, health, and safety
• Experience in managing P&L
• Flexible schedule including weekends, holidays, and nights
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package:

• Base Salary in the $90-100k range DOE
• Full Covered Medical Benefits
• Unlimited PTO

Exclusive New Luxury Venue

Marketing & Partnerships Manager

Location: 10250 Constellation Blvd, Century City, Los Angeles, US (3 days hybrid in the office)

Responsibilities:

• Cultivate impactful partnerships for business growth and heightened user acquisition.
• Manage influencers aligning with the platform for brand growth and user engagement.
• Lead partnership-driven marketing campaigns within budget and deadlines, focusing on KPIs like new user acquisition and ROI.
• Develop and manage marketing calendars, ensuring the success of each partnership campaign.
• Plan and execute events to enhance partnerships and brand visibility.
• Craft company overviews, presentations, and deliver product training to partners and influencers.
• Stay informed on market trends, emerging influencers, and competitor performance for strategic partnership activities.
• Liaise between the Partnerships and Content Teams, collaborating with cross-functional teams for joint marketing plans.

Qualifications:

• Bachelor’s degree or above in Marketing, Business, or related fields.
• Minimum 7 years in marketing or user growth roles within tech or entertainment.
• Expertise in partnership development, management, influencer marketing, and event planning.
• Strategic thinker proficient in 360 marketing strategies and online acquisition tools.
• Proven track record of managing the health of sales funnels to meet or exceed targets
• Proactive self-starter with strong organizational and time management skills.
• Ability to derive actionable insights from campaign metrics and marketing data.
• Strong attention to detail and organizational skills while working within tight deadlines and resource constraints
• Comfortable working in a fast-paced, dynamic environment and ability to pivot quickly based on strategic business needs

Benefits:

• Competitive pay package that includes a base salary and performance-related bonus.
• Generous paid time off starting at 4 weeks + 10 sick days and 9 Holidays per year.
• Free medical, dental, and vision insurance
• 401k
• Free gym membership and meal allowance

About BIGO

WHO WE ARE

BIGO is a fast-growing Singapore technology company established in 2014.

Dedicated to creating a better-connected world for everyone, BIGO provides a portfolio of video broadcast and VoIP related products and services powered by advanced Artificial Intelligence (AI) technology. The major products include Bigo Live, Likee (Formerly LIKE video), and imo, and the company now has over 300 million monthly active users in over 150 countries.

To enable people to showcase, discover, and stay connected, BIGO is devoted to continuously innovating its AI capabilities, allowing our users to enjoy a positive, healthy, and creative online environment.

At present, BIGO has 5 R&D centres, in Singapore, U.S.A., Middle East, India, and China, and over 20 offices around the globe.

For more information, please visit our website: www.bigo.sg

OUR MISSION

Connect the world and share beautiful moments.

OUR VISION

To be a content platform inspiring one billion people’s lives.

OUR KEY TO SUCCESS

BIGO is dedicated to technology innovation. We own over 40 patents in VoIP/Video related technology, and over 60 patents are under the process of application.

About Our Product-BIGO LIVE

BIGO LIVE is founded in March 2016. BIGO LIVE is a leading mobile live stream APP where users live broadcast their life moments, show their talents, interact and send virtual gifts in real time, and enjoy fun live sessions with people worldwide.

• BIGO LIVE has over 200 million users globally in over 80 countries and regions and is currently the market leader in the industry.

BIGO

General Manager

*Company details and additional information will be shared during the interview stage.

What You Will Do

As the General Manager, you’re the visionary leader steering the success of our Houston, TX property. Your role encompasses strategic management of the hotel, restaurant, poker room, and event space, ensuring each aspect reflects the highest standards of quality and service. Reporting directly to the ownership group, this position demands a comprehensive understanding of upscale hospitality management.

You’ll be Responsible For

• Overseeing daily operations, ensuring seamless synergy among the hotel, restaurant, poker room, and event space.
• Developing and implementing standard operating procedures for top-tier service, cleanliness, and efficiency.
• Collaborating with department directors to proactively and creatively solve problems, celebrate and reward performance, and enhance overall guest satisfaction.
• Taking full ownership of the P&L for the entire property, implementing strategies to enhance revenue and control costs.
• Analyzing financial statements and performance metrics to make data-driven decisions and drive profitability.
• Leading sales efforts by driving a marketing and promotional strategy that attracts and generates new revenue building opportunities while retaining event bookings, maximizing revenue potential.
• Motivating, mentoring, and providing leadership and development to department managers and their teams both in person and virtually.
• Inspiring and mentoring a diverse team, fostering a positive work culture that encourages continuous improvement, learning and development, accountability, and excellence through coaching and recognition
• Upholding and enhancing the property’s reputation for delivering exceptional guest service.
• Addressing guest concerns promptly and professionally, seeking opportunities to exceed expectations.
• Monitoring and promptly responding to guest feedback, leveraging insights for continuous improvement.
• Overseeing the planning and execution of events, ensuring seamless coordination and exceptional service.
• Developing and maintaining strong community relationships with neighbors, vendors, industry partners, and the local business community at large.

Who You Are

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in hotel management, with a focus on complex properties.
• Proven experience managing diverse functions, including hotel accommodations, upscale dining, entertainment (e.g. poker room), and events.
• Fluency in modern hotel systems architecture, strong technological literacy, and the ability to drive improvement implementation as the technology landscape evolves.
• Strong organizational skills, with the ability to both manage projects and communicate prioritization and progress upwards.
• Excellent communicator, with writing and editing skills.
• Strong financial acumen with a track record of P&L ownership and achieving financial targets.
• Excellent leadership, development, and interpersonal skills, with the ability to inspire and motivate a high-performing team.
• Impeccable guest service orientation and a commitment to maintaining the highest standards of quality.

We Would Love

• Basic experience in poker or gaming
• Deep community connections and experience working with the city of Houston

What We Offer

• Competitive salary with bonus opportunity
• Comprehensive benefits package, including a free medical plan with customizable options
• Paid time off
• 401k with company matching
• Free basic life insurance
• Employee assistance and wellness program

We provide equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Confidential

Marketing & Partnerships Manager

Location: 10250 Constellation Blvd, Century City, Los Angeles, US (3 days hybrid in the office)

Responsibilities:

• Cultivate impactful partnerships for business growth and heightened user acquisition.
• Manage influencers aligning with the platform for brand growth and user engagement.
• Lead partnership-driven marketing campaigns within budget and deadlines, focusing on KPIs like new user acquisition and ROI.
• Develop and manage marketing calendars, ensuring the success of each partnership campaign.
• Plan and execute events to enhance partnerships and brand visibility.
• Craft company overviews, presentations, and deliver product training to partners and influencers.
• Stay informed on market trends, emerging influencers, and competitor performance for strategic partnership activities.
• Liaise between the Partnerships and Content Teams, collaborating with cross-functional teams for joint marketing plans.

Qualifications:

• Bachelor’s degree or above in Marketing, Business, or related fields.
• Minimum 7 years in marketing or user growth roles within tech or entertainment.
• Expertise in partnership development, management, influencer marketing, and event planning.
• Strategic thinker proficient in 360 marketing strategies and online acquisition tools.
• Proven track record of managing the health of sales funnels to meet or exceed targets
• Proactive self-starter with strong organizational and time management skills.
• Ability to derive actionable insights from campaign metrics and marketing data.
• Strong attention to detail and organizational skills while working within tight deadlines and resource constraints
• Comfortable working in a fast-paced, dynamic environment and ability to pivot quickly based on strategic business needs

Benefits:

• Competitive pay package that includes a base salary and performance-related bonus.
• Generous paid time off starting at 4 weeks + 10 sick days and 9 Holidays per year.
• Free medical, dental, and vision insurance
• 401k
• Free gym membership and meal allowance

About BIGO

WHO WE ARE

BIGO is a fast-growing Singapore technology company established in 2014.

Dedicated to creating a better-connected world for everyone, BIGO provides a portfolio of video broadcast and VoIP related products and services powered by advanced Artificial Intelligence (AI) technology. The major products include Bigo Live, Likee (Formerly LIKE video), and imo, and the company now has over 300 million monthly active users in over 150 countries.

To enable people to showcase, discover, and stay connected, BIGO is devoted to continuously innovating its AI capabilities, allowing our users to enjoy a positive, healthy, and creative online environment.

At present, BIGO has 5 R&D centres, in Singapore, U.S.A., Middle East, India, and China, and over 20 offices around the globe.

For more information, please visit our website: www.bigo.sg

OUR MISSION

Connect the world and share beautiful moments.

OUR VISION

To be a content platform inspiring one billion people’s lives.

OUR KEY TO SUCCESS

BIGO is dedicated to technology innovation. We own over 40 patents in VoIP/Video related technology, and over 60 patents are under the process of application.

About Our Product-BIGO LIVE

BIGO LIVE is founded in March 2016. BIGO LIVE is a leading mobile live stream APP where users live broadcast their life moments, show their talents, interact and send virtual gifts in real time, and enjoy fun live sessions with people worldwide.

BIGO LIVE has over 200 million users globally in over 80 countries and regions and is currently the market leader in the industry.

BIGO

Company Description

Inner Circle Distribution (ICD) is an award-winning distributor for the entertainment and film industry, providing best-in-class products and services to customers with first-class solutions for manufacturing partners. ICD was founded over 20 years ago and has developed time-tested relationships in North America, Latin America, and the Caribbean. Industry professionals trust ICD for solutions!

SUMMARY: This position is responsible for overseeing all aspects of technical direction regarding lighting, sound and equipment.

DUTIES AND RESPONSIBILITIES:

• Improves processes.
• Manages communication with service centres and develops the network.
• Understands written and verbal project briefs; and works alongside team members to develop plans, work schedules, and targets.
• Analyses operations and providing cost-effective suggestions for improvement.
• Streamline processes so that the business operates at maximum efficiency.
• Performs technical training classes for internal and external participants.
• Updates work schedules and adjusts targets as required.
• Addresses performance issues and schedules meetings when required.
• Motivates and inspires staff members when tight deadlines approach and morale or energy is low.
• Writes up reports and presenting findings to the relevant parties.
• Develops employees within own area of responsibility; ensures optimal cooperation with the rest of the organization.
• Assists with implementation of new products and product lines.
• Assists with IT software and hardware issues.
• Participates in cycle and yearend inventory count.
• Assists with assembly of products within ICD’s own product line.
• Performs quality test and repair warranty and non-warranty for all products.
• Maintains involvement with taking major technical decisions.
• Ensures that the staff members from the technical department deliver the assigned work on time as well as ensure good quality.
• Ensures that the staff members from the technical team provide complete customer satisfaction.
• Ensures that the technical team works as per the guidelines set by the company.
• Performs everything else deemed necessary by the company.

SUPERVISORY RESPONSIBILITIES:

·       Directly supervises Technical Service employees within the Service department(s).

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

·       Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

• Bachelor’s Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Accounting Software (NetSuite); Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); and Electronic Mail Software (Outlook). 
• Other skills required: 

1. Practical industry experience recommended.
2. A high technical aptitude.
3. Superb interpersonal and leadership skills.
4. A growth mindset, attention to detail, and an excellent work ethic.
5. Expected to conduct business in a manner, which enhances the image of Inner Circle Distribution as a premium brand of high integrity and reliability.
6. Expected to be a team player and have a positive, professional, and helpful attitude towards your colleagues.

COMPETENCIES:

·       Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

·       Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

·       Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

·       Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

·       Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

·       Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

·       Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Occasionally works near moving mechanical parts.
• Occasionally works in high, precarious places.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

Inner Circle Distribution

***Please apply only if you are willing to work from our on-site location in Miami.***

IBS is a leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries. A specialist in the domain, IBS offers a range of products and services that manage mission critical operations of airlines, airports, cruise lines, hospitality partners, tour operators and oil & gas companies that help them increase safety, maximize efficiency, improve revenue, manage growth and reduce costs.

At IBS, we provide mission critical B2B and B2C enterprise SaaS solutions to some of the world’s largest global travel brands including, American Airlines, Lufthansa, Qantas, Carnival Cruise lines, Caesars Entertainment, Disney, IHG, Expedia, Booking & Priceline just to name a few.

Our goal is to continue our successful 25+year track record in travel by collaboratively designing and delivering world class, game changing products that provide our customers with unmatched business value and the agility to compete in a dynamic and digital marketplace.

To achieve this, we are seeking exceptionally talented, bright, and driven people. We are looking for a dynamic, organized, self-starter to join as Program Manager. Are you an extraordinary program manager who is looking to join a team at the heart of the travel business?

Purpose of the Job

1. Oversee implementation of multiple of mission critical IBS product and service offerings at a leading multi-brand leisure travel company and ensure strategic objectives are achieved
2. Be the first point of contact for the customer in matters of execution of the implementation program

Job Accountabilities

1. Ensure the availability of detailed project plans for the various projects under the program.
2. Create detailed program plan and monitor progress to make sure that milestones are met across various implementations
3. Establish program controls
4. Manage program budget
5. Lead governance meetings on behalf of IBS
6. Manage the risks and issues that might and do arise over the course of the program life cycle, as well as take measures to correct them when they occur
7. Coordinate the projects and their interdependencies between the various projects and programs in the program
8. Manage stakeholders who are involved in the projects and programs in the program
9. Provide guidance to the implementation and product teams based on the inputs from the customer
10. Proactively identify, resolve or escalate issues that may impede the team’s ability to deliver solutions(s) against committed timelines and revenues.

Candidate Profile

1. Should have post Graduate / Degree level (equivalent in Engineering or Technology or Business Administration)
2. Past experience in project managing large and complex project / product implementations spread over multiple geographies
3. Broad knowledge of program and project management methodologies including agile
4. Ability to understand the wider objectives of the program, such as business and strategic goals
5. Ability to work with a wide range of individuals
6. Work experience in Travel Industry will be an advantage
7. Excellent verbal and written communications skills
8. Strong leadership and managerial skills

Who can apply?

• 10+ years of project management and related experience
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Experience in Cruise Industry domain is an added advantage.

At IBS you can look forward to:

• Working with the latest technologies
• Operating with the brightest minds in the industry
• Gaining in-depth domain knowledge
• Receiving global exposure
• Benefiting from continuous learning programs
• Functioning out of state-of-the-art facilities and infrastructure
• Performance-based career growth
• Imbibing excellent work culture
• Competitive compensation, company paid employee benefits, vacation, sick and personal leave, company matched 401k

IBS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. IBS as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

IBS Software