Ottawa Sports and Entertainment Group (OSEG)

Reporting to the VP, Brand and Social Impact, we are seeking an Executive Assistant that can support that and the CEO positions as well as other Senior Management team members as required and who can serve as the Office Manager. The ideal candidate exercises good judgement, excels at managing competing priorities and possesses a strong attention to detail.

What you’ll do:

• Provide day-to-day administrative support including, but not limited to, email correspondence, maintaining files, organizing and scheduling meetings;
• Undertake general office and reception duties (e.g. ensure office supplies are replenished and staff are adequately supported in their day-to-day office needs, troubleshoot photocopier, office equipment etc);
• Build strong relationships with the Senior Management team and act as a liaison between internal and external stakeholders;
• Serve as the first point of contact for external visitors and guests;
• Draft and edit correspondence, communication, presentations, and other documents;
• Schedule, organize, and coordinate meetings. Prepare meeting materials, as needed;
• Design, communicate and oversee implementation of office operations, policies, and procedures;
• Prepare and submit monthly expense reports;
• Coordinate travel arrangements, as necessary;
• Participate in special project assignments, as required (e.g. corporate events). 

What’s needed:

• 5+ years of administrative experience providing high-level executive support;
• Knowledge of general office procedures and best practices for assessing, developing, and implementing new processes;
• Superior writing skills and advanced MS Office skills; 
• Excellent organizational skills with a strong attention to detail;
• Ability to take initiative as a self-starter, and multi-task in a fast-paced environment to meet deadlines;
• A proactive, confident, collaborative mindset and demonstrated capacity to work independently and within a team environment;
• Ability to deal with confidential matters with professionalism and tact;
• Excellent communication skills (verbal and written);
• Strong relationship building and problem-solving skills;
• Office administration diploma and Bilingualism in English & French are assets.

What’s in it for you?:

Aside from the ability to make a meaningful and powerful impact on the entertainment industry in Ottawa, working at OSEG will provide you with a competitive health benefits plan, dynamic team environment and the ability to continuously learn and grow. 

Located at TD Place at Lansdowne, OSEG is the largest sports and entertainment company in the Capital. We are home to the Ottawa REDBLACKS, the Ottawa 67’s, Ottawa Atletico, the Ottawa BlackJacks and other concerts and events and manage 400,000 ft² of mixed-use retail space. OSEG and its related OSEG Foundation were founded on the vision of its partners – a vision to create year-round world-class guest experiences and give back to the Ottawa community. 

OSEG is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Please note this role will require interacting with the public, including in crowded spaces. OSEG, as one of Canada’s Safest Employers, is committed to providing a safe and enjoyable experience for all employees and guests. 

We acknowledge the time and effort that is required to apply and thank all applicants for their interest. Depending on volume, we may only be able to respond to those who demonstrate within their application that they meet the requirements of the role.

Ottawa Sports and Entertainment Group (OSEG)

The OSEG Ticket Sales and Service team is looking to add a high performing and proven sales and service professional to join our growing team. The Ticket Sales and Service team is focused on the creation and delivery of the best sports and entertainment experience in the Greater Ottawa/Gatineau area. Our sales professional work closely with members of our Sports Business Operations team (Business Intelligence, Brand & Content, Digital Marketing) to drive our fan engagement and conversion strategies. 

What you’ll do: 

• Execute ticket sales and service plans focused on new fan acquisition, pro-active servicing and account growth;
• Grow the Ottawa REDBLACKS and Ottawa 67’s fan base by selling and servicing existing ticketing packages (Season Seats, Flex Packages, Group Tickets, Single Game Tickets): 

Account and Relationship Management

• Manage existing book of REDBLACKS and 67’s season seat members through the execution of our ticket sales and service plan. Including season seat benefit execution, game day hosting and customer service;
• Enhance season seat member experience through pro-active sales and service strategies;
• Grow existing book of business through referrals, product add-ons, upgrades and cross selling other OSEG properties; 

What’s needed: 

• 1-3 Years in a direct sales or relationship management role; 
• Experience with cold calling and face to face selling;
• Experience in a high-volume sales and services environment;
• Self-starter with ability to manage multiple projects in a dynamic environment with shifting priorities;
• Analytical thinker with the ability to make data driven decisions to meet changing consumer needs;
• Highly motivated with a preference to working in a high-paced environment;
• Strong organization and time management skill;
• Salesforce experience considered an asset;
• Digital Sales and Marketing experience considered an asset;
• Bilingual English/French considered an asset. 

Why OSEG? 

OSEG operates the largest professional multi-sport business in Ottawa, operating the Ottawa REDBLACKS, and Ottawa 67’s, while hosting basketball, soccer, live events, concerts, festivals and year-round community activities.  

Our employees are empowered to make sure our customers and fans keep coming back – it is our secret sauce that sets our events and our venue apart. To do that OSEG fosters a culture that values respect, teamwork, hustle and humour. We offer a competitive total rewards package, unique entertainment and fitness perks, an unbeatable location on the canal in the heart of the Glebe and a backstage pass to one of Ottawa’s busiest sports and entertainment hubs. 

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance. 

We acknowledge the time and effort that is required to apply and thank all applicants for their interest. Depending on volume, we may only be able to respond to those who demonstrate within their application that they meet the requirements of the role.

Interested? Please visit: https://www.tdplace.ca/careers/  

Ottawa Sports and Entertainment Group (OSEG)

We’re looking for an experienced, innovative marketer to join our team. 

Reporting to the Head of Marketing, the Senior Manager of Sports Marketing, Brand and Content, drives the development and leads the execution of all sports-led marketing for the Ottawa REDBLACKS and Ottawa 67’s. This role will develop and implement strategic marketing plans that support organizational objectives in the categories of revenue, brand affinity, retention, and lead generation for the REDBLACKS and Ottawa 67’s. 

What you’ll do: 

• Develop and execute go-to-market plans for the Ottawa REDBLACKS and Ottawa 67’s;
• Work to improve and increase brand affinity and demand for each team;
• Align marketing strategies with sales goals and objectives, product development, and customer service for each team;
• Build messaging that will resonate with fans and get them excited to engage with products and offerings for each team;
• Oversee development, execution and measurement of social media content for each team;
• Oversee the development of a targeted micro and macro influencer strategy for each team;
• Oversee the development and execution of theme games for each team;
• Optimize brand relevance and oversee the development of branding assuring consistency and cohesiveness for each team;
• Act as a marketing liaison with media partners and key stakeholders, league personnel (CFL and OHL), and alumni association (CFLOAA);
• Work with the business intelligence team to deliver ongoing campaign performance updates and associated impact to inform the health of the business for each team;
• Hire, train, motivate and evaluate the sports marketing team.  

What’s needed: 

• 5+ years marketing, advertising, sports marketing, and product experience; 
• Completion of post-secondary education in marketing, communications or related field;
• 5+ years of experience leading, managing, mentoring, and engaging a team;
• Thorough knowledge of current social media trends, benchmarks, and best practices;
• Experience building and executing marketing campaign strategies;
• Strong analytics skillset to drive data-based decision making through the organization;
• Must be able to work irregular hours including nights, weekends and holidays;
• Strong communication, problem-solving, and project management skills;
• Experience building budgets and managing expenses; 
• Previous experience working within a sports team or league is an asset;
• Bilingualism in English & French is an asset. 

What’s in it for you: 

Aside from the ability to make a meaningful and powerful impact on the entertainment industry in Ottawa, working at TD Place will provide you with a competitive health benefits plan, dynamic team environment and the ability to continuously learn and grow. 

Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the Capital. We are home to the Ottawa REDBLACKS, Ottawa 67’s and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners – a vision to create year-round world-class guest experiences and give back to the Ottawa community. 

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance. 

Please note this role will require interacting with the public, including in crowded spaces. TD Place, as one of Canada’s Safest Employers, is committed to providing a safe and enjoyable experience for all employees and guests. 

We acknowledge the time and effort that is required to apply and thank all applicants for their interest. Depending on volume, we may only be able to respond to those who demonstrate within their application that they meet the requirements of the role. 

Please visit: https://www.tdplace.ca/careers/ for more information.

Ottawa Sports and Entertainment Group (OSEG)