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Experience the Best of Chattanooga – Join Our Team!
Are you ready to embark on a new adventure in Chattanooga, TN? Doubletree by Hilton Hotel Chattanooga Downtown is seeking an exceptional individual to join our vibrant and thriving community as our Director of Sales. This is not just a job, it’s an opportunity to live and work in a city known for its vibrant culture and multicultural charm.
Who We’re Looking For:
We’re on the hunt for a dynamic relationship builder who thrives on exceeding expectations. As our Director of Sales, you will be the driving force behind our success. Your passion for winning business, delivering exceptional service, and leading a team to greatness will set you apart. You’re a natural leader who stays connected with industry trends and events to position our hotel as a leader. Making sales calls, attracting new customers, and entertaining business clients are all in a day’s work for you.
Your Responsibilities:
- Supervise, manage, and lead our Sales department.
- Showcase your expertise in Hotel Sales, Marketing, Catering, and Revenue Management.
- Take ownership of all revenue streams and market segments.
- Develop and execute an annual marketing plan, even in the unique pandemic environment.
- Sell meeting space and ensure flawless execution of our team’s monthly action plans.
- Report directly to the General Manager, contributing your insights and expertise.
Requirements:
- Create and lead profitable and cost-effective marketing and sales programs.
- Expertise in crafting and monitoring effective social media hotel marketing campaigns.
- Direct and coordinate an impactful advertising program that makes a lasting impression.
- Analyze and interpret various analytics, keeping a pulse on competitive trends.
- Consistently monitor results and adapt strategies accordingly.
- Ensure our customers and clients are absolutely delighted with their experience.
- Hilton Experience, Highly Preferred.
Our Associates Love
- Amazing opportunities for career advancement across HVMG
- Flexible full-time and part-time schedules
- Up to 40% earned wages paid BEFORE payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full Healthcare Benefits (including medical, dental, and vision coverage)
- 401k Retirement Plan with a guaranteed 4% match and no vesting
- Hotel and Food and Beverage Discounts and Perks
Join Us and Be Part of a Diverse and Inclusive Workplace!
At the Doubletree by Hilton Hotel Chattanooga Downtown, we value diversity and inclusion. We are proud to be an Equal Opportunity Employer that embraces individuals from all walks of life. We believe in providing equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. Join our team and experience the joy of working in an inclusive workplace where your unique talents are celebrated!
HVMG – Hospitality Ventures Management Group
What you will be doing
The Marketing Strategy Manager administers Hospitality Ventures Management Group’s corporate brand and marketing communication strategy while serving as HVMG’s field marketing support.
This person needs experience executing strategies and plans that establish a consistent brand voice plus experience managing digital environments for small to medium-sized organizations is required. This role will interface with external marketing / public relations partners and work to deliver on company-planned corporate communications, social media management and digital marketing.
Additional Responsibilities include:
HVMG Corporate Brand Marketing Manager ~50%
- Execute HVMG’s brand, social media, public relations and digital marketing strategy.
- Manage HVMG’s internal and external communication plan.
- Acumen and pull through of current hospitality industry best practices and principles in marketing and communications.
- Manage HVMG.com, partner with internal subject matter experts to keep content relevant and current.
- Conduct regular content and image audits of hotel and management company website(s).
- Create and manage workflows for new leadership hires and promotions; new hotels; and new case studies to ensure that they are communicated across all channels.
Field Marketing Support ~50%
- Track and manage the effectiveness of HVMG’s marketing, brand, digital and PR partners.
- Implements the execution of the portfolio’s hotel marketing strategy.
- Deploys paid media campaigns, monitors return on ad spend (ROAS) and optimizes ROAS based on most profitable tactics.
- Monitors the effectiveness of each hotel’s social media strategies across multiple platforms.
- Support the hotel sales department with media design and execution through agency partners.
- Work with vendors to manage paid search, creative, paid listings, and pay-for-performance advertising opportunities.
- Assist with branding efforts for independent hotels.
- Act a hotel brand liaison to pull through all brand marketing programs, best practices, and act as brand marketing subject matter expert.
- Occasional travel may be required.
Who you will be working with
- The position will support HVMG’s Corporate Director of Marketing Strategy’s efforts in executing the field-based hotel marketing programs.
- This role directly supervises the 3rd party public relations, marketing and social media agencies.
Education & Experience Requirements
- Bachelor’s in Business, Marketing, or a relevant field of work, or an equivalent combination of education and work-related experience.
- A minimum of 5+ years of progressive marketing communications, public relations, and/or digital marketing experience.
- Hospitality industry experience, Required!
Awesome Benefits:
- Medical / Dental / Vision
- Short Term Disability / Long Term Disability / Life Insurance
- 401k – 4% Match
- Paid Vacation Days / Paid Holiday / Paid Sick Days
- Company Travel Discounts
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
HVMG – Hospitality Ventures Management Group
Who this job will appeal to
We are looking for outstanding communicators with leadership and interpersonal skills, who have proven their ability to manage sales metrics. We want a person that will be a sales manager and business developer that will go out and find new business.
What you will be doing
- In this role, you will be responsible for proactive selling, outside sales calls, community events, corporate transient accounts, and small size group business.
- Represents the hotel in a professional manner with customers by telephone or in-person to solicit and close group business.
- Manages customer relationship by responding to inquiries, meeting with and entertaining clients, conducting property tours, promoting facilities and services, drafting contracts.
- Perform other services and duties as requested by the Director of Sales & Marketing or General Manager.
- Sales managers as part of the sales team will also host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
Requirements
- Requirements include basic reading, writing and math skills. Excel, word and outlook experience. When needed, be required to work nights, weekends, and/or holidays.
- This job requires ability to perform the following: regularly required to talk, hear and interact with guests and potential clients, stand and use hands to, type, handle, or feel objects, tools, or controls.
- Required to walk, sit and reach with hands and arms.
- Frequently lift and/or move up to 25 pounds, and stand for long periods of time.
Education and Experience
- Bachelor’s degree from four-year college or university; or equivalent combination of education and relevant experience preferred.
- Two to four years of hotel Group sales experience or employment in a related position or field.
- Marriott Consolidate Inventory (CI) experience a plus!
Benefits
- Competitive Salary with Highly Lucrative Bonus Structure
- Medical / Dental / Vision Insurance
- Short Term Disability / Long Term Disability / Life Insurance
- 401(k) – 4% Match
- Paid Vacation Days & Holidays
- Company & Marriott brand Travel Discount
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
HVMG – Hospitality Ventures Management Group