New York Casting Calls & Acting Auditions

Title: Sr. Customer Success Manager
Duration: 12 Months (Possible Extensions)
Location: New York, NY / Remote

Duties:
** Local candidates are preferred. Open to remote candidates**
Customer Success Managers (CSM) lead the post-sales experience at CLIENT’s. In this role, you will work with our customers to build strong partnerships, drive adoption of our products/solutions, and ultimately ensure they realize value from their investment. In addition, you can expect to work closely with a cross-functional CLIENT’s ecosystem including Account Executives, Marketing, Consulting and Product specialists to develop new value propositions, build awareness and reveal new growth opportunities. Successful CSMs are technology-savvy individuals who have experience with CLIENT’s solutions such as CLIENT’s Creative Cloud and CLIENT’s Document Cloud with a clear understanding of the value of those solutions in driving business strategies and workflows. Our team is fueled with a real passion for innovation, growth, and a relentless dedication to making our customers successful.
The CSM position includes all of the following aspects:
Accountable for Customer’s overall success with CLIENT’s, including renewal readiness, adoption of CLIENT’s solutions, customer health, and satisfaction
Act as a trusted Customer point of contact throughout the Customer’s lifecycle, define measurable success plan with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels
Effectively network within accounts to achieve successful execution of the customer’s strategy and roadmap
Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and effectively using the customer engagement model to align, track and evolve customer business goals
Drive adoption of CLIENT’s Digital Media products – using data to provide insights and progress from baseline through the maturity curve
Foster innovation and thought leadership by sharing resources and new ways your customers can use CLIENT’s solutions to accelerate and advance their creative process
Identify Customer risk, and work with extended CLIENT’s team to create and execute on “get well” plans
Be the voice of the customer internally at CLIENT’s – sharing strategic use-cases, process improvements and asks back into the internal ecosystem
Contribute to the ongoing initiatives to continuously improve our approach to efficiently and effectively secure our customer’s success

Skills:
Passion for driving customer success and measurable outcomes
Proven effectiveness managing an account portfolio of large, complex, and strategic accounts at a senior level
Exceptional organizational, presentation, and communication skills, both verbal and written
Ability to prioritize, multi-task, and perform effectively under pressure
Strong communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster joint partnerships
Existing knowledge of software in digital marketing and/or digital media space
Skilled at Program Management within large organizations, helping to effectively inspire change across groups by engaging key partners
Tried effectiveness at leading and facilitating executive meetings and workshops
Validated experience with account planning & customer success plans
Effective at leading executive C-level discussions and presentations

Education:
Bachelor’s Degree and/or relevant work experience
5-10 years of related experience in technology (Customer Success, Consulting, Business Development, Sales Engineering, client-side experience, etc.)
Strong experience with CLIENT’s Digital Media Solutions (Creative Cloud & Document Cloud)
Advanced knowledge of one or more key digital media workflows: graphic design, photography, illustration; UI/UX; video production; content and asset management; 3D, AR/VR; WIP creative collaboration
TalentBurst, an Inc 5000 company

Job Title: Membership Manager

Reporting to: Head of Membership

Who We Are…

The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international ‘Ned’ site to open following the launch of The Ned London in 2017.

The Property…

Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features have been honored, with interiors designed by the Soho House Design team.

The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned’s Club will give members access to a rooftop bar and terrace restaurant as well as a first-floor bar, grill, and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property is Cecconi’s, a modern day classic Italian restaurant.

The Role…

We are looking for a Membership Manager to report directly to the Head of Membership. This is a fast-moving business, so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once.

Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience we provide is unique, memorable, and fun.

Main Duties…

• Foster events and experiences that maintain The Ned brand and promotes member engagement.
• Act as the face of the brand to members and be available to respond positively to all inquiries and needs of our guests and ensure timely resolutions to any issues they may have.
• Competency on Salesforce platform; responsible for reviewing applications daily.
• Schedule and host member inductions to expectations, amenities, and benefits.
• Liaise when necessary to resolve any issues with cards, payments, or applicant paperwork.
• Monitor atmosphere and ambience; ensure that the service and attention our members and guest receive is of the highest quality throughout their experience.
• Work regular weekly floor shifts, producing a nightly report detailing the profile and atmosphere of the club and observations.
• Communicate regularly with F&B Managers, Hosts, and team to ensure seamless, efficient communication through shift and pass-on.
• Partner with all stakeholders; including People & Development, Finance, Food & Beverage, Operations, IT, etc.
• Collaborate with Head of Membership to support member retention, reducing attrition and increasing renewal ratios as agreed to budget.
• Gather feedback about the club (levels of service, facilities, and member perceptions) as well as participate in delivering solutions that can manage expectations and support a better experience.
• Facilitate access to the club for visiting high profile members and personalities (as well as a limited number of guests), ensuring they receive good service and enjoy their time as our guests.
• Manage member behavior reports daily; escalate to People & Development partners when necessary.
• An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends, and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed.
• Responsible for managing a team, including setting expectations, giving feedback, and holding team accountable to deliver results.
• Ideal candidate will have management experience and can ensure deliverables are met for themselves and their teams.

Requirements/ Qualifications:

• Minimum of 3+ years’ relative experience with a proven track record of leading a professional, efficient, high quality, service-oriented operation
• 1+ years Management experience
• A long-term city resident with extensive knowledge of the local area
• Ability to work a flexible schedule including nights, weekends, and holidays as well as the ability to travel and attend various social functions.
• Daily use of the Microsoft Office Suite, Salesforce, and other systems.
• Ability to work effectively under time constraints and deadlines.
• Passionate about building and communicating The Ned brand.

The Ned

Our client in the entertainment industry is seeking a Merchandise Sales Associate to join their team in Syracuse! The theater show you will be working on site for runs from 11/08/23 -11/12/23 and COVID-19 vaccines are required for U.S. salaried and hourly non-union employees.

• Pay rate $15 per hour

Responsibilities:

• Merchandise Sales Associates provide insight on merchandise available and highlight all relevant offers available to support their purchase
• They will provide an exceptional service that will exceed the Guest’s expectations, while selling show related merchandise

Required Qualifications:

• Passion for interacting with Guests of all ages
• Works well in a team environment and to achieve shared goals
• Able to handle tasks accurately under time pressure
• Can communicate effectively with a diverse audience
• Perform quick, accurate and effective till transactions that enhance a seamless Guest experience
• Respond to Guests needs in a friendly, proactive and timely manner
• Maintain neat and organized kiosks so that product is clearly represented and available for replenishment, always ensuring accuracy
• Manage time effectively and efficiently
• Supports core values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion
• Must be able to stand for multiple hours and lift boxes up to 40lbs
• Retail/Service experience preferred but not essential.
• Experience working in Retail.
• Experience with cash handling
• Required Education: High School Diploma or equivalent experience

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Alfred Dunner, Inc. has been a leader in women’s sportswear for over 70 years and has enjoyed a long history of continued growth and success in the industry. Our product can be found in quality department stores and specialty stores throughout the country.

We are currently hiring an E-commerce Coordinator who will support the E-commerce Director across both our website and marketplace channels contributing to the day-to-day support of the online businesses.

Responsibilities include but are not limited to:

• Own maintaining of website merchandising including new product launches or major promotional events and scheduling site merchandising assets in accordance to the site marketing calendar
• Responsible for helping the team achieve sustainable growth of sales and profit on multiple sites and making sure the sites are optimized for a best-in-class customer experience
• Collaborate with team to align overall strategy of brand and identify opportunities to increase sales and site conversion
• Work with team to help implement the online marketing strategy and coordinate user testing for site wide marketing campaigns, email offers and refreshes
• Driving continuous site improvements to maximize conversion
• Creating and testing new promotional offers in our CMS
• Work closely with team to prep for photo shoots
• Manages all price changes across websites and marketplaces
• Assist at photo shoots for both e-commerce and editorial photography
• Regular contact with the fulfillment center to facilitate order process and resolve any issues that might arise
• Assist with customer inquiries as needed

Qualifications:

• 1-3 years of e-commerce experience within a digital retail environment with a basic understanding of e-commerce fundamentals
• The ideal candidate will possess a mix of strategic, financial and creative abilities
• Highly organized, strong attention to detail and follow through skills
• Strong problem solving skills
• Positive and collaborative team member with the ability to work independently
• Strong aptitude to work within deadlines
• Social media and content creation skills a plus
• Intermediate knowledge of Microsoft Excel and the ability to quickly learn internal systems, processes and additional software/web based applications
• Experience with google analytics, Mailchimp, Photoshop and Zendesk a plus
• Have an understanding of and passion for digital retail landscape

We offer a competitive benefits package, including 401(k) with a company contribution.

Salary range: $60,000-$65,000

Alfred Dunner

Executive Assistant

Shore Fire Media is looking for an experienced executive assistant with experience working with executives in senior leadership in the music industry to join our team in Brooklyn, NY. We’re looking for someone with excellent knowledge of the music and entertainment industry, and a proven track record in providing support to executive level staff.

What you have:

• Possess a high degree of responsibility and ability to be discreet with confidential and proprietary matters

• Exemplary writing and communication skills

• Knowledge and experience working with top music industry and media executives

• 5 or more years of music industry or entertainment experience

• Expert level with Zoom, Google Meet, Microsoft Teams, Microsoft Office, Google Calendar, iCalendar; Mac OS

• Bachelor’s degree

What you’ll do:

• Work closely with the executive to manage their calendar, making travel arrangements, schedule meetings, filing expenses, and clerical/administrative duties as directed

• Corporate and staff gifting

• Holiday and staff social event planning

• Other administrative: updating press and industry databases, prepare agendas and meeting recaps

• Hybrid remote and in-office schedule; work in a collaborative loft space in downtown Brooklyn with sweeping views of downtown Manhattan and NY harbor.

• Be a part of a supergroup of leading PR and marketing agencies with unique benefits including pet insurance, student loan assistance, and flexible quality time off

Benefits:

Generous benefits package includes medical, dental, vision, life insurance and disability, flexible spending account, 401k plan, student loan assistance, fitness reimbursement, commuter benefits, quality time off.

ABOUT SHORE FIRE MEDIA

Shore Fire Media represents musicians, talent, creators, athletes, entrepreneurs, businesses and brands at the forefront of their respective fields as well as some of the most exciting established and emerging voices in the arts, entertainment, culture and beyond.

From the Grammy’s coveted Best New Artist award to Fast Company’s “World’s Most Innovative Companies,” or People’s “Sexiest Man Alive” to Forbes’ “30 Under 30,” Shore Fire clients are universally acclaimed by some of the world’s most prestigious cultural institutions and sought-after media alike — winning awards as well as topping bestseller and critics lists. We have represented recipients of Academy Awards, Emmy Awards, Tony Awards, NAACP Image Awards, BET Awards, Golden Globe Awards, Soul Train Music Awards, CMA Awards, Stellar Awards, GMA Dove Awards, Kennedy Center Honors, Webby Awards, Peabody Awards, the Pulitzer Prize and over 100 Grammys — as well as inductees of various halls of fame, from the Rock & Roll Hall of Fame to the Naismith Memorial Basketball Hall of Fame. Shore Fire staff aspire to a level of excellence complimenting that of our clients and is widely regarded as a best-in-class communications agency — cited by publications like Billboard and Variety, and named to Observer’s annual list acknowledging the most powerful public relations firms regularly throughout the years.

Our company culture is focused on learning by doing and we have a strong history of promoting staff from within. Multiple current staff began at Shore Fire as interns or entry-level employees.

Shore Fire is devoted to being an equal opportunity workplace and committed to offering equal employment opportunities regardless of race, ancestry, national origin, gender identity, sexual orientation, age, religion, or disability.

We are unable to respond to candidates not chosen for an interview.

Shore Fire Media

Our client, an American multinational mass media and entertainment conglomerate, is looking for an Administrative Assistant to join their team in New York, New York! This position is responsible for providing administrative support to department executives.

*This role is a 3-month contract to hire position*

*Hybrid schedule in New York, New York*

Responsibilities:

• Provides admin assistance to department execs including travel arrangements, expenses, To Do list and Weekly Priorities list preparation
• Coordinates meetings including booking conference rooms, video set-up (ZOOM & Microsoft Teams) & distribution of materials
• Copies, Files digitally, Organizes documents as required
• Prepares emails and other Word, Excel and Power Point documents in a timely manner
• Assists Senior Team on special projects
• Prepares meeting folders, ensuring updated versions of critical documents including meeting agendas are provided
• Saves key reference documents to department share drive

Desired Experience:

• 1+ year of department assistant experience
• SAP/CONCUR experience
• Calendaring(international and domestic), knowledge of time zones.
• Proficiency in MS Office software with particular strengths in Word, Excel & PowerPoint
• Entertainment or Media-Related Industry experience preferred

You will receive the following benefits:

• Medical Insurance – Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Motion Recruitment

JONESWORKS, a full-service marketing, public relations, and brand consultancy agency, is seeking an Executive/Personal Assistant in our New York office to support and report to our Chief of Staff & CEO.

The Executive Assistant/Personal Assistant must be extremely detailed and solution-oriented, have superior communication and organizational skills, as well as a strong desire to learn the business. Ideal candidates will have a dedication to excellence and very strong work ethic, as well as top notch time management skills.

Role & Responsibilities:

• Maintain and manage emails, phones and scheduling for a busy calendar, including setting (and re-setting) meetings, tracking meetings to-be-set, keeping a phone sheet, rolling calls, preparing itineraries, and ultimately keeping executives prepared, on time, and on schedule
• Manage all incoming calls in a polite and professional manner, field and roll calls, take thorough messages and direct accordingly
• Coordinate “special projects” and additional responsibilities as needed (i.e. event staffing, photo-shoots, red carpet coverage, etc)
• Perform personal tasks like running errands, making reservations, shopping and other ad hoc requests
• Coordinate all domestic and international travel arrangements, including but not limited to managing reservations, creating detailed trip itineraries with airline travel, ground transportation and hotel accommodations
• Organize, prioritize, and execute all projects from start to finish; manage timelines and ensure deadlines are met across high-priority, cross-functional projects; create and maintain detailed task lists and daily schedules
• Research and prepare background information needed for meetings
• Ability to identify problems early on and address them proactively
• Partner with Chief of Staff to manage employee/client birthdays and anniversaries, agency events, charity days, parties.
• Provide general office management including but not limited to ensuring office is organized and maintained in a professional manner, managing and ordering groceries and offices supplies
• Coordinate conference rooms and provide light catering as needed for meetings

Key Attributes:

• A passion for the entertainment industry – this is an assistant job, but we are an all-hands-on-deck kind of company, and you will be encouraged to contribute to the creative process
• Exceptional interpersonal, managerial, and verbal and written communications skills
• Organized with the ability to work efficiently and effectively while anticipating and addressing Chief of Staff & CEO’s needs
• Professional demeanor and high level of discretion required
• Ability to work strategically and collaboratively across departments
• Commitment and dedication to JONESWORKS success
• Proactive approach with a solution-oriented mindset in all settings

Qualifications:

• 5+ years as an executive and/or personal assistant at a talent agency, public relations firm, management company, or entertainment-adjacent company
• BA or BS in Communications, Marketing, Public Relations, or related field
• Ability to be solution-oriented, remain flexible, proactive, resourceful, and efficient while under pressure
• Strong work ethic, a thick skin and an ability to work in a fast-paced environment, a strong sense of team and willingness to collaborate
• Proficiency in Mac, Microsoft Office programs including Word, Excel, PowerPoint, and Outlook

Benefits:

• Jonesworks offers medical, dental, vision and 401(K), generous Paid Time Off packages, Summer Fridays, Extended PTO for December/January holiday, bonus incentives and other perks!
• Salary: $70k- 100K

***We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.***

JONESWORKS

Our client, a Multinational Toy & Entertainment Company, is looking for a Documentation Coordinator to join their team on a temporary basis beginning ASAP. In this role, you will be responsible for migrating documents from existing systems into a new system, while ensuring documents are formatted and transferred correctly. This is a great opportunity for someone who has strong computer skills, strong attention to detail, and a high level of proficiency in Microsoft Office 365.

Please note: This role is fully onsite, 5 days a week in East Aurora, NY.

Responsibilities:

• Prepare technical documentation
• Migrate documents from existing systems into a new system.
• Ensure documents are formatted and transferred correctly.
• Ensure files and folders are accurately managed and have correct labelling.

Qualifications:

• Associate degree or equivalent experience in business or related field
• Strong computer skills
• Strong attention to detail and accuracy
• High level of proficiency in Microsoft Office
• Comfortable being on-camera during virtual meetings

Please submit a resume for immediate consideration.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Syndicatebleu

Overview of Job

Our Data Services is a small and agile team that works across all departments of the company on a variety of projects. The ideal candidate will be able to analyze large data sets and summarize/present findings to key stakeholders. In addition to regular reporting/data management, there are many opportunities to participate in stretch projects on a wide range of topics across the company.

Key Responsibilities and Accountabilities

• Producing regular revenue reports for agents, business affairs and accounting.
• Reviewing agent booking slips to ensure revenue is reported and recognized correctly.
• Managing and updating client loan out, tax and bank information.
• Developing ad-hoc and regular data-driven reports for key stakeholders across the company.

Knowledge and Experience

• Knowledge of Microsoft Office esp. Excel, Word, and Teams

Skills and Abilities

• Enthusiastic, proactive, and adaptable with excellent organization skills and attention to detail
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong oral and written communication skills
• Commitment to maintaining confidentiality
• Comfortable leading an initiative or playing a support role on the broader team

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Endeavor

Woods & Co Recruitment has partnered with the premier real estate law firm in New York in their search for an Executive Assistant. Boasting one of, if not the largest real estate practice group in New York, this firm has a reputation across the city as your ‘go-to’ firm for any commercial or residential real estate disputes.

As an Executive Assistant you will be a self-starting, organized individual with the capability to support the day to day needs of 7-8 partners. Ideally, you will have worked in a law firm environment before and had 1-3 years experience.

What’s in it for you?

• $75,000 – $85,000 + Comprehensive Benefits Package
• Midtown Manhattan Location
• Work for the largest real estate focused firm in the city
• 4 days in office, 1 day from home
• Supportive, collaborative environment
• Career growth opportunities

What do you do?

• Provide administrative support to 7-8 partners as required
• Answer, screen and direct phone calls for attorneys
• Draft and submit new engagement letters
• Formatting documents such as; Table of Contents, Table of Authorities, Page Numbers etc
• Data and time entry
• LinkedIn Management
• Task management
• Travel & Client Entertainment bookings and management
• Adhoc administration duties as required

What do you need?

• 1-3 years in a similar role in a law firm will be highly regarded
• Demonstrate a clear ability to prioritize projects
• Critical thinking
• Excellent written and verbal communication skills
• Expertise in Microsoft Office, Windows 10 and Adobe is required
• Strong organizational skills

If you’re as passionate about this position as we are then feel free to apply now! We are interviewing immediately! To find out more about this position please reach out to Zach at zach@woodsco.global.

Woods & Co Recruitment is committed to creating a diverse, equitable, and inclusive workforce that values and celebrates all backgrounds and experiences. We are an equal-opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender identity/expression, sexual orientation, age, marital status, veteran status, or disability.

Woods & Co