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- Maryland
Immediate need for a talented DE&I Communication Manager. This is a 12+ Months contract opportunity with long-term potential and is located in Rockville, MD(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID: 23-27597
Pay Range: $85 – $89/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Diversity Equity & Inclusion Communications:
- Lead Corporate Communications & Marketing support for the Diversity, Equity & Inclusion (DEI) program, partnering to build their strategy and vision and communicate it out to employees.
- In collaboration with the DEI Program, ERGs, and HR lead the design and execution of campaigns to honor and recognize cultural moments in a meaningful manner.
- Align with various DEI core workstreams to communicate to provide timely updates to organization on key initiatives.
- Work with External Communications and Corporate Brand & Marketing teams to ensure the integration of initiatives and key messaging across platforms and mediums.
- Plan and execute company Town Halls with a relevant DEI focus.
- Provide strategic communications support to Employee Resource Groups (ERGs) to communicate their events and inform the organization about their programs and priorities.
- Oversee DEI page on internal and external company sites, maintaining list of key awareness days, months, holidays.
- Draft content for internal announcements on DEI topics.
- Partner with DEI Office, ERGs, IT, Corporate Communications, and cross-functional team members to maintain company diversity and cultural calendar.
- Social Impact Communications:
- Support the development and execution of communications plan that elevates programs and campaigns that promote employee engagement and culture, and builds alignment and support for organization’s SI vision, strategies, and priorities.
- Work with External Communications and Corporate Brand & Marketing teams to ensure digital strategy with measurable goals to align with SI communications and initiatives.
- Develop monthly SI newsletter; create original, compelling content and copy that drives employee understanding of our SI framework, fits our voice, and engages our internal/external audience in meaningful ways.
- Oversee SI pages on internal and external company sites, ensuring sites are consistently updated with the most relevant and compelling resources and content.
- Collaborate with stakeholders across the enterprise to create engaging storylines, data-driven proof points and narratives for ESG/Impact report to communicate SI to internal and external stakeholders.
- Stay abreast of industry/SI trends and innovative developments.
- Collaboration:
- Work cross-functionally to ensure seamless integration of communications efforts of Client departments outside of Corporate Communications & Marketing; ensures voice, tone, and cadence are appropriate.
- Collaborate with team members within the Corporate Communications & Marketing team to pull through messages externally and internally.
- Contributes creative solutions to various projects across the department (i.e., video storyboards, departmental spotlight campaigns, town halls, etc.).
- Create social and website analytics reports on an ongoing basis; measure and evaluate progress; set benchmarks and provide analysis and optimization recommendations.
- Change Communications:
- Support organizational mindset shifts and behavior change in line with the initiatives supported.
- Develop, drive, and project manage change communications plans.
- Create and deploy change communication deliverables including support materials for the business, toolkits, and key communications.
- Draw connections across initiatives and functions to find synergies and efficiencies when developing and launching change communication plans.
Key Requirements and Technology Experience:
- Minimum 10 years of experience in internal and/or external communications.
- Experience in DEI/SI/CSR/ESG communications.
- Experience in change communications.
- Minimum of Bachelor’s degree.
- Experience working with cross-functional teams in a matrix environment.
- Ability to accomplish objectives resourcefully and with minimal supervision.
- Quality and accuracy of deliverables.
- Strong project management skills and accountability for results.
- Ability to work within a rigorous editorial and governance process.
- Ability to multi-task and manage complex issues.
- Ability to adapt and thrive within a fast-paced, dynamic environment.
- Strong interpersonal skills.
Our client is a leading Pharmaceuticals industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pyramid Consulting, Inc
Reporting to the Executive Director of Institutional and Client Engagement for Johns Hopkins Medicine and the Executive Director of Issues and External Communications for Johns Hopkins Medicine, the Director of Hospital Communications has oversight of the overall management and implementation of communications for Howard County General Hospital, which is one of six hospitals in the Johns Hopkins Health System. The entity hospital’s president will be this individual’s primary “client” and daily report. This position will lead a robust, integrated, and strategic communications program to elevate the hospital’s awareness and positioning and help protect and bolster the reputation of Johns Hopkins Medicine. The role will manage a multidisciplinary, diverse team and leverage the skills and capabilities of the overall JHM Communications department to integrate, grow and measure the impact of strategic external and internal communications plans and strategies that align with the mission, objectives, and management goals of the communications function as well as Johns Hopkins Medicine more broadly. This person in this role will be able to navigate incoming issues and provide rapid response and strategic crisis communications to mitigate the reputational impact. This position assesses and develops new programs and campaigns, analyzes and evaluates team performance outcomes, and recommends changes to optimize performance, employee engagement, diversity initiatives, and the organization’s competitive position.
Education:
Bachelor’s degree in public relations, communications, journalism, or related field required. Master’s degree preferred.
Work Experience:
Minimum 8 years’ related experience required, including 3 years at a leadership level.
Knowledge and mastery of information systems that support operational and analytics activities within marketing and communications. These can include: project management tools, media monitoring software and communications analytics platforms
Howard County General Hospital
Talent Acquisition Manager
The Talent Acquisition Manager for Live! is responsible for sourcing the dining and entertainment industry’s top talent, overseeing hiring and talent management processes, and acting as an ambassador for the Live! brand. This is a fantastic opportunity to join a well established and rapidly expanding organization and to be a key contributor in building our team’s growth and success.
This role will be focused specifically in recruiting salaried employees for Live! Dining & Entertainment Districts, Live! Casinos, corporate team members, and our non traditional development projects.
A successful Talent Acquisition Manager for Live! Hospitality & Entertainment District should be….
- a story teller – you will be responsible for sharing the rich history of Live! and The Cordish Companies with prospective candidates, as well as describing our exciting upcoming developments. A skilled recruiter will be able to accurately convey the unique characteristics that make Live! an amazing company to work for.
- a driver – great employees on our team have one thing in common – the drive to succeed. A competitive nature and a sense of urgency are key to success in this role.
- a connector – you are inherently driven to build and foster relationships.
- a project manager – this role will oversee interview processes for multiple roles in several cities. It is key that our recruiting manager ensures that we are moving through the process efficiently to create a positive candidate experience.
- a strategist and advisor – we are looking for more than just a recruiter. We are hiring an expert who can provide guidance to the hiring managers they work with and can provide creative solutions to talent related issues.
Responsibilities
- Work with operations and marketing leadership to identify talent needs and ideal candidate profiles.
- Source top talent through active search and outreach methods.
- Project manage interview process from start to finish.
- Work with leadership to identify internal talent solutions.
- Research and select job advertising options.
- Build the company’s professional network through relationships with colleges and other partners.
- Participate in job fairs and career events.
- Advise hiring managers on interview processes and candidate evaluation.
- Suggest ways to improve employer brand.
Requirements
- 2+ years of recruiting or sales experience
- Experience with phone, video, and in person interviews, candidate screening, and evaluation
- Ability to communicate effectively, both verbally and in writing
- Ability to prioritize and manage time efficiently
- Knowledge of social media and professional networks
Live! Hospitality & Entertainment
Director of Beverage
Overview: The Director of Beverage provides overall leadership for the Live! Dining and Entertainment beverage experience. Through building and implementing an inspired, industry leading beverage program, the Director of Beverage ensures the highest level of guest satisfaction while fostering employee engagement and achieving company financial objectives. The Director of Beverage is accountable for the overall quality and consistency of the Live! Dining and Entertainment beverage program and achieving company beverage, labor, and operating cost objectives. This role reports directly into the Chief Operating Officer and requires up to 40% business travel.
Core Responsibilities & Initiatives
- Provides overall beverage program leadership, including menu planning and execution, for all Live! locations, including districts, casinos, nightlife, and restaurants. Facilitates a culture of commitment to the vision of being the nations’ favorite hospitality company, delivering one Live! experience at a time.
- Develops industry leading menus, recipes, training systems and standards for the Live! beverage program with a goal of maximizing revenue and achieving profitability objectives. Ensures program specifications are always followed.
- Ensures a superior hospitality and beverage experience for all guests. Consistently identifies, implements, and enforces operational standards, procedures, and systems to ensure overall guest satisfaction.
- Maintains a superior understanding of beverage standards and trends; guides and protects the beverage and service experience, constantly exploring the latest trends and opportunities for program growth and evolution.
- Assists with new concept development and new unit openings.
- Partners with operational leaders in building high performing beverage teams. Assists in recruiting and training team members to ensure the highest level of individual and team performance.
- Audits and manages consistency of the programs throughout all locations – ensures recipes are being followed properly and consistently.
- Partners with operational leaders in always ensuring the responsible service of alcoholic beverages. Assists in training and implementing responsible alcohol service procedures.
- Ensures the alignment of the beverage program with sponsorship commitments.
- Ensures the effective design of bars and beverage related facilities. Monitors and assists in ensuring that beverage preparation areas and employees maintain the highest standards of public health, sanitation, and safety. Ensures proper handling and safety procedures are always in effect.
- Supports and monitors financial reporting and budgeting process, including consistently monitoring and controlling company assets. Establishes beverage cost management controls to minimize waste.
- Builds and sustains positive relationship with team members, guests, partners, vendors, and communities in which we operate. Communicates consistently, candidly, and effectively.
- Ensures that quality, hospitality, and service are of top priority; constantly explores and implements ways to enhance guest and team member satisfaction.
- Prioritizes and reinforces teamwork, cooperation, and respect as hallmarks of business performance. Manages emotion, preserves equity and cooperation, and resolves conflict as needed.
- Commits to ongoing professional development and involvement in beverage trade organizations.
- Performs all related duties as required.
Qualifications and Experience Preferred
- Minimum 8+ years beverage program development and operations experience, preferably in a high volume, high quality, diverse hospitality environment.
- 3+ years’ multi-unit experience successfully managing multiple high-volume beverage operations
- Bachelor’s degree in hospitality management, Business and/or related field Highly Preferred.
- Proven ability to work collaboratively with senior leadership, operations, purchasing, human resources, marketing, and finance teams to foster support and to ensure that initiatives are deliverable and support the broader business strategies.
Live! Hospitality and Entertainment is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Live! Hospitality & Entertainment
The Director of Guest Services reports directly to the Vice President of Operations. The position will be responsible for enhancing the experiences of our guests, employees, and stakeholders. This dynamic leader will be responsible for developing, executing, and the continuous evaluation of all Guest Service plans for all arena events. This individual will create and enforce a vibrant customer-focused culture among all key-stakeholders, CFG Bank Arena managers and employees. The successful candidate will be a hands-on professional who enjoys rolling up their sleeves and working as part of a team. The goal is to ensure we become and remain the industry standard for excellence and ensure that all our guests and staff have exceptional experiences.
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This role will pay a salary of $90,000 to $95,000.
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For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
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Essential Functions and Responsibilities
- Direct and lead the Guest Services manager and supervisors while creating and enforcing a customer-focused culture at the CFG Bank Arena.
- Directs more than 300 event staff employees to strategically enhance the guest experience for 100+ events per year.
- Facilitate a strong relationship with Human Resources to ensure the Guest Services team can recruit, interview, select and train all front-of-house staff according to established guidelines.
- Handle the development & facilitation of the Guest Experience Training Program for employees within Premium Guest Services, Event Security, Ticket Taking & Ushering, and Stagehands to include content around identified core values, curriculum, implementation, and evaluation.
- Works closely with Director of Security and Director of Event Services to help create and oversee best Guest Service policies and practices for CFG Bank Arena.
- Aids in directing front-of-house staff in managing large crowds under constantly changing event environments.
- Create reporting procedures to help review and analyze guest feedback, identify trends, and data analytics for process improvements for both guest experience and operational improvements.
- Works closely with all departments and business lines to address guests both proactively and reactively. Develops and maintains effective working relationships with clients, partners, and all Stakeholders.
- Resolves any escalated complaints/concerns.
- Create and oversee recognition and appreciation initiatives for all Front-of-house event staff to ensure consistency in service and venue knowledge across all levels of the venue.
- Work closely with VP of Operations in overview of expenses within annual approved department budget including but not limited to researching, reviewing, and recommending training, uniforms, equipment, materials, and supplies required for the Guest Services department.
- Plan and lead operational meeting as required, ensuring smooth coordination of Guest Services.
- Responsible for the policies, systems and processes that provide a strong foundation and support the company culture.
- Ensure compliance with American with Disabilities Act (ADA) during events.
- All other duties as assigned.
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Qualifications
- Minimum 7 years’ experience managing guest service & experience programs in a large-scale event setting.
- Bachelor’s Degree in Sport/Event Management, Hospitality, Training & Education, HR, or Business Administration or an equivalent combination of education and experience in the field.
- This individual is a natural integrator and solution oriented who has experience driving and motivating results with large staffing departments.
- Experience in event planning and/or event execution experience in sports/live entertainment facility.
- Has a minimum of 5-years leadership experience.
- Has 5+ years of practice creating and teaching/delivering effective employee training programs, preferably in the area of customer service.
- Passion for providing the highest quality service and puts guest’s needs before their own needs first.
- Must be a creative problem solver who can identify solutions and address guest concerns efficiently and professionally while remaining calm under pressure
- Must be adaptable with the ability to work under pressure to meet deadlines.
- Ability to create and manage a collaborative and diverse workforce.
- Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
- A high degree of personal integrity and consistently put the interests of the organization first.
Desired Qualifications
- Guest Services experience with large-scale events in a stadium, concert, or multi-use facility setting of a similar size (14,000 seats) is highly desirable.
- Experience servicing various stakeholders and demographics.
- Ability to manage multiple tasks and prioritize needs efficiently.
- Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, etc.
- Ability to work non-traditional hours including nights, weekends, and holidays
Comcast
About South Moon Under:
Originating as a small surf shop in 1968, South Moon Under has evolved into a national fashion retailer. We are building a vibrant, diverse team of creative, friendly, skilled, and passionate people who want to work hard and win even harder. We value our employees, and we enable them to deliver their best work. If you want to work for a company where we drive for success every day, without compromising human connection, you’ve found your Team!
At South Moon Under, our mission is summed up in four words – love. create. drive. imagine. We love this team – We create and curate beautiful things – We drive to be our best and we inspire others to tap into their power – We imagine and execute on our visions every day. Our Team is filled with smart, skilled, dynamic, creative, and passionate employees who drive to be better every day. Our customers are our inspiration. We personally curate our products to make our customers look and feel good. When our customers walk into our stores, we aim to connect and spread the love.
Overview:
The Marketing Manager of Social Media & Brand Engagement will be responsible for omni-channel marketing applying creativity, strategy, and resourcefulness to South Moon Under’s B&M and E-commerce businesses.
This individual will lead the day-to-day development and management of SMU’s marketing activity for our social media and store’s channels, and partner closely with the Director of Marketing to ensure all marketing efforts are seamlessly integrated and executed.
It is the goal of this role to support the business through customer engagement across digital and physical storytelling and experiences.
Responsibilities:
· Develop and maintain day-to-day marketing calendars for Social Media and Stores, taking strategic input from seasonal marketing strategy, in-season product storytelling, promotions, campaigns, and events, as well as performance metrics for both channels
· Create and manage content for social media channels, including but not limited to:
o Create: Taking store photos and videos, writing captions, building IG Stories, IG Reels, and Tiktoks, etc. using Canva, Capcut, and native platform editing tools
o Manage: Submitting briefs to graphic design, managing store content creators, managing influencer content, searching for UGC, pulling from vendor images/lifestyle images/ e-commerce images
o Plan and schedule social media cadence across multiple platforms, with a strategic focus on Instagram, Facebook, TikTok, and Pinterest using service like Hootsuite and native planning tools.
· Responsible for community management on a daily basis — answering DMs, responding to comments & tags, reaching out to customers and potential customers to build relationships, etc.
· Manage and grow influencer marketing program to expand brand reach and relevancy among potential customers. Look for creative ways to engage consumers through fresh, entertaining content streams.
· Assist with the planning, execution, communication and reporting for in-store events, in partnership with the Director of Marketing, store leaders and mall marketing teams.
· Own store collateral planning and execution including signage, promo needs, and store directives for event support.
· Own relationships with store leaders, mall marketing teams, and outside vendors to ensure maximum participation in all relevant on-site events & promotions.
· Collaborate with Mall Marketing to ensure marketing messages and content are being cross promoted via mall websites, emails, social etc.
· Assist Director of Marketing in the creation of seasonal marketing plans and assist with the development of new opportunities to grow the business.
· Update and manage budgets for store and social marketing initiatives with reporting on a weekly and monthly basis.
Qualifications and Requirements:
Education:
Bachelor’s Degree in Communications, Marketing, English or Journalism or similar field preferred
Experience:
2 – 4 years’ experience, preferably within a retail or fashion-related company
Skills:
· Self-starter, able to meet and set own deadlines and keep manager appraised as required.
· Collaborative, team player with an entrepreneurial spirit
· Personal influencer and content creator experience preferred with ability to be in front of camera as a face for the brand (preferred, but not required) but not required for the position.
· Excellent time management and organizational skills
· Proficient use of Microsoft Office
· Knowledge of Social Media strategy and content creation, with a familiarity with social editing and planning tools
· Excellent verbal and written communication
Benefits:
· Hybrid work schedule
· Fun company culture with employee events
· Medical, dental, and vision benefits
· 401k Retirement plan
· Short- term and long-term disability insurance
· Paid holidays and paid time off
· Paid maternity and paternity leave
· Employee store discount
Working Conditions:
· Dynamic, professional, service and results oriented environment.
· Flexible hours and 24/7 approach to social media engagement, requires channel management on weekends.
South Moon Under
Position Summary:
This position will be located at Bowie State University in Bowie, MD which is Maryland’s first historically black public university.
Direct responsibility for the overall operation of the dining service department in an assigned account.
Key Accountabilities:
- Actively support and apply all company and facility policies and procedures to ensure the highest quality of service is being provided to our customers at the lowest possible cost.
- Cultivate and maintain business partnerships with clients by developing a broad knowledge and understanding of the client’s and their customer’s needs and expectations, including:
- Establish and maintain internal Quality Assurance and Assessment processes in the facility, including inspections, annual client satisfaction surveys, etc.
- Actively participate in food service related committees within the facility (if applicable), or otherwise be involved in and visible at special events within the facility, to demonstrate team approach and commitment to the client.
- When appropriate, entertain client by way of luncheons/dinners, sporting and/or other events, etc., consistent with company and contract policies and guidelines.
- Plan and develop the unit’s operational budget and demonstrate an understanding of financial objectives for the unit. Financial responsibilities include:
- Review financial results weekly and monthly and make necessary adjustments to improve operational performance.
- Develop a weekly financial plan to include sales, menu and production records, food purchases, inventory, and labor productivity to assist the unit in achieving its budget targets.
- Ensure all established Accounting practices and timelines are consistently adhered to.
- Conduct audits and evaluate the facility’s performance in the areas of food production, menu and recipe standards, sanitation, uniforms, purchasing, cash systems, inventories, safety, payroll, human resources compliance and record keeping.
- Demonstrate working knowledge of operational, accounting and human resources policies and procedures (i.e. new hire process, payroll, etc.).
- Ensure all human resources and safety practices and policies are in tact and adhered to.
- Hold employees accountable for behavior and performance, following Corrective Action guidelines when necessary.
- Conduct training and development needs assessment of the management team and arrange necessary training, including the areas of food and cost productions, customer services, team building, time management, human resources skills, etc.
- Communicate with and assist in developing goals and objectives for each Manager. Meet with management team on an individual basis to assess goals and areas of opportunity.
- Demonstrate an understanding of Company Vision, Mission and Goals.
Minimum Requirements:
- Minimum 5-7 years’ experience coordinating food service operations, preferably in a higher education setting.
- Demonstrated ability to lead and guide teams.
- Strong initiative.
- Strong ability to communicate effectively, both verbally and in writing.
- Ability to maintain confidentiality of records and information.
- Skill in the use of operating basic office equipment.
Aladdin Campus Dining
PBR Lockhart fuses the Cowboy Cool spirit of PBR Bull Riding and the Central Texas BBQ Smokehouse flavor into one exciting, action-packed celebration of food and entertainment. PBR Lockhart is authentic, fun, unique, and high energy. So buckle up, dig in and get ready for the Ride of your Life.
General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
- Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Ensure the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
General Manager Qualifications
- High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
- At least 5 years’ experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
- Must speak fluent English, other languages preferred.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work a flexible work schedule to include evenings, weekends and holidays.
- Must be at least 21 years of age.
The General Manager position requires the ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the venue safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping and kneeling.
Live! Hospitality & Entertainment
Description
Sports & Social Bethesda is a one-of-a-kind sports bar and social lounge. The 10,000-square-foot location will have plenty of TV screens for fans to watch games, outfitted with state-of-the-art AV technology, the space will boast an impressive LED display showing multiple games and sporting events at once. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.
Assistant General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Assist the General Manager in the management of third-party vendor contracts.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
- Train employees, as assigned, in an ongoing basis.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
- Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.
Assistant General Manager Qualifications
- High School Diploma or GED; College degree preferred.
- Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work evenings, weekends and holidays.
- Must be at least 21 years of age.
The Assistant General Manager position requires the ability to perform the following:
- Moving safely and efficiently about the facilities.
- Carrying or lifting items weighing up to 75 pounds.
- Handling food, objects, products, and utensils.
- Bending, stooping, kneeling.
Live! Hospitality & Entertainment
Description:
Sports & Social Bethesda is a one-of-a-kind sports bar and social lounge located in the Pike & Rose Development. The 7,700-square-foot location will have plenty of TV screens for fans to watch games, including an 18-foot LED display showing multiple games and sporting events at once along with a 2,000-square-foot outdoor patio. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.
General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
- Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Ensure the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
General Manager Qualifications
- High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
- At least 5 years’ experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
- Must speak fluent English, other languages preferred.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work a flexible work schedule to include evenings, weekends and holidays.
- Must be at least 21 years of age.
The General Manager position requires the ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the venue safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping and kneeling.
Live! Hospitality & Entertainment


