Cleveland Casting Calls & Acting Auditions

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

Founded in 1933, Myers Industries has moved from a small storefront in Akron, Ohio to become a family of over 2,400 employees. Our One Myers team is made up of some of the most revered brands in the industry, including: Myers Tire Supply, Patch Rubber Company, Tuffy Manufacturing, Akro-Mils, Scepter, Buckhorn Inc, Jamco Products, Ameri-Kart, Elkhart Plastics and Trilogy Plastics.

Our people are the engine behind our growth and they work to deepen our customer relationships, serve our niche industries, and drive our success. We invite you to apply and consider joining our team as we drive our business forward. We would love to have you as part of the next chapter of our growth story!

Job Overview:

The Ecommerce Manager will have strong management skills to oversee and lead the Myers Distribution Segment e-commerce platforms. The position requires a collaborative mindset, strong process improvement skills, attention to detail, and broad e-commerce/digital acumen. The candidate must be able to effectively use their marketing and product knowledge to produce optimized product content to drive sales and conversion online.

Duties and Responsibilities

• Product alignment across Open Marketplaces and Myerstiresupply.com platforms
• Define and target eCommerce 3-5 year revenue target with Distribution Segment & eCommerce Team leadership by:

o completing market study for addressable eCommerce market for baseline

o develop product roadmap with Category Management team for near term and long term growth

o Define channel roadmap (expand footprint – other marketplaces)

o DTC Strategy (BlackoutXP.com)

· Execute a defined strategy and create necessary rhythms to stay on time with Amazon, Wal-Mart, eBay & future partners

· Partner with category management and marketing teams to develop collaborative campaigns and media plans

· Primary focal point for eCommerce Category Manager to ensure new product pipeline meets revenue and margin growth objectives

· Coordinate with internal creative to develop assets for campaigns & product listings

· Foster a positive environment which encourages curiosity, innovation, and collaboration

· Key subject matter expert, for Myers Tire supply, on participating digital marketplaces

· Monitor and analyze market trends to identify campaign promotional and new product opportunities

· Set strategy and manage the back end of marketplace platforms and agencies and ensure work completed at appropriate levels (Advertising, product listings, and brand content).

· Price level strategy across e-commerce platforms

· Content accuracy across e-commerce platforms

· Manage and recommend digital tools & resources for process integration across inventory management, order processing, and listing updates. (Including but not limited to Store Automator, Helium10)

· Research and review competitive pressures using reports available on the marketplaces plus tools such as Helium 10 and SimilarWeb to define opportunities and determine course of action

· Define and champion continuous improvement opportunities to deliver revenue/margin improvements and/or customer experience

Open Market Platforms (Amazon, Walmart, eBay):

· Liaise with purchasing on the replenishment of e-commerce product to assure in-stock levels will support a 60 day sell through

· Provide eCommerce Forecast

· Product and assortment life cycle analysis

· Escalation point resolving and alerting the team of returns and defective product issues beyond day-to-day customer service level (this is a customer service function. I would see this role as troubleshooting or providing direction if needed, right)

· Understanding Promotional and Marketing capabilities on each marketplace and setting the strategy for each based on tools available

· Staying current on tools, reports, requirements on each marketplace

Knowledge, Skills and Abilities

Must be able to:

• Understand business math calculations such as discounts and profit margins.

Programs & Software

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• A high proficiency in Microsoft Excel, including the abilities to perform VLOOKUP’s, pivot tables, and create charts.
• WordPress and or website html experience helpful
• Experience with web analytic tools like SimilarWeb
• Experience with online ecommerce tools such as Helium 10 or Jungle Scout
• Knowledge of database functionality and mapping
• Knowledge of Amazon Seller Central
• Knowledge of Walmart.com Seller Center
• Knowledge or eBay Seller Hub

Preferred Qualifications, Skills

• High level of product knowledge in the automotive tool and supply market

Education and Experience

• 5+ years of combined ecommerce marketplace and digital experience
• Prior successful Amazon, Walmart.com, ecommerce, and or digital account management experience
• Bachelor’s Degree or Associates Degree (Marketing preferred) in related field
• Experience with margin, costing, and profit analysis
• Understanding of digital marketing KPIs and ability to grasp how they fit into the overall story
• Experience with inventory analysis and long-term forecasting
• Tech-savvy and able to figure out technology solutions on your own
• Proactive, creative thinker; able to work independently to produce quality results
• Strong organizational skills with excellent attention to details
• Ability to multi-task with excellent follow-through and task completion
• Strong oral and written communications skills
• Display a professional mature approach when interacting with others
• Ability to prioritize, multi-task and to carry a heavy workload

Physical Requirements

· While performing the duties of this position, the employee is regularly required to sit, stand; use hands to finger, handle, or feel; and reach with hands and arms.

· The employee regularly is required to walk, climb or balance, and talk and hear.

· The employee is occasionally required to lift and/or move up to 20 pounds.

· Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.

Myers Industries

Title: IT Manager, Commerce Platform

Location: Cleveland OH -Onsite 3 days a week.

Direct Hire

Apex Systems is supporting a fortune 200 company with an IT Manager position. The Commerce Platform Manager will lead a team responsible for the HCL Commerce platform used within the customer experience team across multiple divisions at Sherwin-Williams. This role will define and set expectations for applications, technologies, and tools associated with the platform; enable and support the platform for development by utilizing existing processes, pipelines, and infrastructure; and provide management and configuration of related applications, APIs, and tools/systems.

Formal Education & Certification

– Bachelor’s Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field

of Information Technology or Business (work experience or a combination of education and work

experience in the field of Information Technology or Business).

Knowledge & Experience

-10+ years IT experience.

-4+ years of supervisory experience and/or proven ability to lead teams.

– 4+ years of experience working with E-Commerce systems and platforms.

-Experience managing a team, assigning tasks, managing tasks, delegating of work duties, leading technical

area of large-scale implementations.

-Experience with the design, implementation, deployment, automation, and support of web solutions in a

primarily cloud-based environment.

-Strong platform/application product knowledge and ability to understand customer’s needs.

-Proven experience effectively communicating to business domain stakeholders and technical staff.

– Experience translating business requirements into system configuration.

-Experience with providing guidance on configuration and development standards to improve consistency.

-Good understanding of DNS, load balancing, and networking concepts.

– Good understanding of Linux/Unix and command line tools.

Preferred Knowledge

Nice to haves

-Experience with HCL Commerce or IBM Websphere Commerce.

-Experience with CI/CD, automation in building, testing and deployment of applications, integration with

QA automation.

-Experience automating processes to ensure secure, scalable, and repeatable work across software

development and infrastructure.

-Experience in project management and/or substantial exposure to project-based work structures.

Apex Systems

Job Purpose

The Product Manager is responsible for the successful definition, deployment, and sales/channel support of the set product line across the defined market(s). The Product Manager is also responsible for the evaluation, execution, process definition, and financial performance of the product line relative to corporate goals.

Attendance is required in this position. (50%)

Essential Functions

Product Life Cycle Management – 40%

• Coordinates products/offers throughout their life cycle from strategic definition to end-of-life planning
• Develop business case, financial forecast, and pricing strategy for new/existing products in line with corporate goals
• Defines, tracks, and reports on key metrics of the product line performance
• Remains current on local market requirements, latest competitive product information, and technology/market trends to meet customer and business objectives

Partners with sales and marketing teams to develop sales aids, build excitement and share knowledge of the product portfolio, as well as gather input on future product enhancements – 25%

Lead cross-functional product development teams across the business to ensure successful new product launches and/or driving continuous process improvement within existing product lines – 15%

Develops and manages strategic partner/vendor relationships to support product strategy – 10%

Other duties as required – 10 %

Experience

• 3 to 5 years of relevant experience
• 3+ years of Product Management, Product Development, Sales, Sales Support, or Marketing, preferably with a telecommunications, internet service, or technology provider
• Process Improvement Experience
• Vendor Management Experience
• Contract Negotiation Experience

Education

• Four years of College resulting in a Bachelor’s Degree in relevant discipline or equivalent

Special Knowledge, Skills, and Abilities

• Strong oral and written communications skills
• Excellent analytical, planning, and process development skills, strong business judgment, and a high level of initiative
• Understanding of financial statements and business case planning
• Experience dealing with outside suppliers and vendors
• Working knowledge of communications industry services, competitive providers, and trends in the telecommunications industry
• Intermediate knowledge of Microsoft Office suite of products, including Project and Visio
• Ability to function as a team player and consensus builder

Supervisory Responsibilities

Leads cross-functional teams without formal authority

We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security.

altafiber

Williams Lea is hiring for a Digital Marketing Coordinator for our Columbus, OH office to work Monday to Friday 9:00 am to 5:30 pm!

Pay: $25.00+/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to on-site Gym and Café
• Company Provided Parking
• Additional Employee Perks and Discounts

Job qualifications

■ Associate’s or bachelor’s degree in marketing, communications or business preferred. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the role.

■ Two years’ experience in a professional service organization required. 2+ years’ experience preferred; law firm experience and pitch/proposal experience a plus.

■ Advanced MS Office skills with understanding of Word formatting

■ Excellent organizational skills, time management and ability to multitask

■ Excellent Attention to detail with emphasis on accuracy and quality.

■ Familiarity with Vuture, InterAction or other CRM applications, ,

■ HTML knowledge required

■ Strong verbal and written communications skills

■ Ability to build strong relationships with clients

Job duties

(* denotes an “essential function”)

■ Layout, test and circulate HTML email drafts with Business Development teams, partners and others, making changes as needed.

■ Assist in building distribution lists and segmenting contacts in the CRM database across multiple criteria for mailings.

■ Send emails using the email merge tools.

■ Help to enforce the firm’s data protection and anti-spam policies related to this work.

■ Make HTML email templates and change existing templates to support business needs.

■ Configure, test and set up email layout and web response forms to support global Business Development email campaign tracking, and event registration and management.

■ Create InterAction folders and fields to support events.

■ Produce follow-up reports and metrics for email campaigns and events.

■ Help to support global team on consistent email marketing system usage.

■ Suggest improvements to the business processes, and to reports generated by the system.

■ Perform data stewarding duties to assist in the maintenance and administration of client and contact data in the firm’s Client Relationship Management system.

■ Troubleshoot bugs, broken links and other problems.

■ Performs other responsibilities and ad hoc tasks as assigned

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#piq

Williams Lea

Creative Marketing Coordinator – Gunton Pella Corporation – Bedford Heights, Oh

Full-time

Cleveland, OH

Description

Gunton Corporation is the largest distributor of Pella Windows & Doors we are hiring for a Creative Marketing Coordinator to promote our brand and build strong online communities through our various digital and social media platforms.

The Creative Marketing Coordinator will be responsible for developing and administering social media content that is designed to engage users and create an interactive relationship between consumers and the company.

This position will be required to collect and review social media data to develop more effective campaigns.

The Creative Marketing Coordinator will be able to grow in their role by managing traditional marketing campaigns as assigned.

*We Offer:

• 401(k)
• Profit Sharing
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Wellness Program
• Employee Discount
• Laptop
• Cell phone

Physical setting:

• Office

Schedule:

• Monday to Friday

Requirements

• Work closely with the Marketing Manager and the divisional management teams to develop digital and social media campaigns that help to achieve corporate marketing goals
• Manage the creative process for enhancing product information, posting company events, news, promotions, customer reviews, internal recognition of employee service to our customers, and our external recruiting needs through our social media accounts
• Manage website content at the showroom level, employing strategies to improve organic search results, lead generation, blogging, etc.
• Proactively seek out new content sources
• Manage online ratings and reviews (Google, Nextdoor, Facebook, etc.)
• Oversee company activities on platforms such as LinkedIn. Define the protocols and standards for profiles, posts, etc.
• Create methods for finding and saving online customer reviews
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Analyze the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Grow the position by managing traditional marketing campaigns
• Perform additional responsibilities assigned by the Marketing Manager

Reports to the Marketing Manager

MANDATORY SUCCESS FACTORS

• Bachelor’s degree in marketing, communications, or related field
• Advanced knowledge of social media platforms, their uses, and marketing capabilities
• Prior experience in social media management analytics
• Exceptional multi-tasking skills
• Ability to explain complex social media data in an understandable way
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Knowledge of social media advertising platforms

PREFERRED SUCCESS FACTORS

• Traditional marketing experience
• Advertising experience
• Event Management experience

Physical setting:

• Office

Schedule:

• Monday to Friday

$45,000 -$55,000 pay range

*Gunton Corporation is an equal employment opportunity employer.

Pella Windows and Doors | Gunton Corporation

POSITION OBJECTIVE

The Development and Alumni Communications Coordinator will help execute a comprehensive communications plan as part of the university’s goal to increase philanthropic support and alumni engagement. This individual applies experience and talent in interviewing, researching, writing, and editing to help the university achieve its goals. The individual also understands and can adapt to the distinct writing styles required for different communications channels (e.g., print magazine vs. web vs. email vs. social media), while also responding to the interests and preferences of the diverse audiences that development communications reach.

ESSENTIAL FUNCTIONS

1. Analyze, manage, and author communications related to development opportunities, stewardship and engagement, and announcements of major commitments and/or initiatives. These will include copy for brochures, cases for support, websites, emails, social media, the university’s primary development magazine, Forward Thinking, and school publications. (55%)
2. In consultation with the executive director, actively engage development staff and academic leaders within the university to identify opportunities to promote philanthropic initiatives and academic endeavors likely to appeal as promising areas for philanthropy. Provide guidance and address internal and external inquiries. (15%)
3. Work in conjunction with the executive director to create and execute a university-wide communications and social media strategy targeted toward engaging alumni and friends. Regularly assess the effectiveness of communications through quantitative and qualitative measures, make recommendations for system improvements or enhancements, adjust as necessary to improve reach and engagement. (15%)
4. Assist development and alumni communications colleagues in editing and proofreading copy; assist in other university marketing and communications efforts, including building email communications, as needed. (15%)
5. Ensure that all development communications originating from university marketing and communications are measured toward outcomes, including new donor acquisition and donor retention and renewal. (10%)

NONESSENTIAL FUNCTIONS

1. Ensure that all communications meet Case Western Reserve University brand requirements, reflect Associated Press style and are compliant with Americans with Disabilities Act, to create clear and consistent alumni communications. (<1%)
2. Perform other duties as assigned. (<1%)

CONTACTS

• Department: Daily contact with university marketing and communications staff.
• University: Regular contact with the college and professional school development staff, directors of administrative departments, faculty, and staff as required to perform essential functions.
• External: Contact with donors, alumni, parents, friends of the university, and vendors as required.
• Students: Occasional contact for interviews.

SUPERVISORY RESPONSIBILITY

• No direct supervisory responsibility.

QUALIFICATIONS

• Experience: Two years of experience in interviewing, writing, and editing.
• Education: Bachelor’s degree in a related field.

REQUIRED SKILLS

1. Excellent interviewing, writing, editing, and proofreading skills.
2. Ability to handle multiple assignments simultaneously.
3. Strong interpersonal skills.
4. Appreciation of the vital importance of effective communication to donor stewardship, and knowledge of how to ensure this communication furthers that goal as well as other university priorities.
5. Ability to communicate effectively one-on-one, within small groups, before audiences of varying sizes and with leading donors and prospects.
6. Ability to work independently.
7. Ability to meet consistent attendance.
8. Ability to interact with colleagues, supervisors, and customers face to face.
9. Familiarity with Mac platform.
10. Proficiency in working with Microsoft Office, Google Workspace, and Adobe Creative Cloud.
11. Familiarity with web content management systems or email marketing systems preferred.
12. Experience managing social media platforms.

WORKING CONDITIONS

• General office environment, including operation of a computer keyboard, mouse, and other devices and objects. Working on weekends may be very occasionally required to meet project deadlines. The work environment may be fast paced at times.

BENEFITS

• Over three weeks of paid vacation, paid sick days, 12 paid holidays (not including closing between 12/26 and 12/31), and summer hours
• Tuition Waiver – for you and your dependents
• Health, dental, and vision insurance plus a 401k match program

Case Western Reserve University

Engagement Manager – Managed Solutions – Remote

The Select group is seeking an Engagement Manager. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in a client & consultant supportive role mainly from an operational perspective.

Who we are

The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Responsibilities:

Operational:

• HR Management
• On/Off Boarding
• Time Tracking (approvals, edits, PTO, Sick, etc.)
• PO Burndown reports
• Facilitate Invoicing communication between our AR team and their AP team

Collaborative:

• Consultant Care/Check-In
• Client Single POC (Manager/Stakeholder relations
• Understanding and driving towards client’s business objectives

Continuous Improvement by partnering with other Engagement Managers on:

• Performance Reviews
• Training and Skills Assessments
• Monitor Weekly/Monthly Work plans
• Process Improvement and Documentation
• Productivity Improvement

Tracking & Reporting by partnering with other Engagement Managers on:

• KPI Tracking
• MBR/QBR Preparations AND presentations
• Establishing and qualifying goals with the client

Requirements:

• 1-3 years’ experience in staffing, managed solutions or consulting services industry
• IT staffing, MS or consulting experience
• Experience in a Client & Consultant supportive role including;
• Experience/Exposure to contracts and client obligations
• Experience supporting the onboarding and consultant experience
• Experience communicating with clients (phone, email, meetings, etc.)
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)

What makes us different

Our superpower is in the strength of our connections. We take a consultative approach with our clients, developing award-winning relationships inside Fortune 500 companies. Account Managers at The Select Group become an extension of their clients’ teams, equipped with technical knowledge that help businesses achieve strategic goals while overcoming their organizational challenges.

Love where you work

You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, and more.

The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:

• professional coaching
• world-class training
• programs targeted at developing your whole self, including wellness, mental health, and education assistance.
• a day off for your birthday, an annual company-wide mental health day, and a floating holiday to celebrate a diversity and inclusion holiday of your choice

But we’ve got the usual company perks, as well, including a matching 401K plan, employer paid life insurance and long-term disability, 12-weeks paid maternity leave and partially paid parental leave, and any equipment and software that you need to do your job.

Diversity, Equity & Inclusion at The Select Group

TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/

Connect with us

• See our culture in action on Instagram and LinkedIn.
• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.

The Select Group

Engagement Manager – Managed Solutions – Remote

The Select group is seeking an Engagement Manager. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in a client & consultant supportive role mainly from an operational perspective.

Who we are

The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Responsibilities:

Operational:

• HR Management
• On/Off Boarding
• Time Tracking (approvals, edits, PTO, Sick, etc.)
• PO Burndown reports
• Facilitate Invoicing communication between our AR team and their AP team

Collaborative:

• Consultant Care/Check-In
• Client Single POC (Manager/Stakeholder relations
• Understanding and driving towards client’s business objectives

Continuous Improvement by partnering with other Engagement Managers on:

• Performance Reviews
• Training and Skills Assessments
• Monitor Weekly/Monthly Work plans
• Process Improvement and Documentation
• Productivity Improvement

Tracking & Reporting by partnering with other Engagement Managers on:

• KPI Tracking
• MBR/QBR Preparations AND presentations
• Establishing and qualifying goals with the client

Requirements:

• 1-3 years’ experience in staffing, managed solutions or consulting services industry
• IT staffing, MS or consulting experience
• Experience in a Client & Consultant supportive role including;
• Experience/Exposure to contracts and client obligations
• Experience supporting the onboarding and consultant experience
• Experience communicating with clients (phone, email, meetings, etc.)
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)

What makes us different

Our superpower is in the strength of our connections. We take a consultative approach with our clients, developing award-winning relationships inside Fortune 500 companies. Account Managers at The Select Group become an extension of their clients’ teams, equipped with technical knowledge that help businesses achieve strategic goals while overcoming their organizational challenges.

Love where you work

You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, and more.

The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:

• professional coaching
• world-class training
• programs targeted at developing your whole self, including wellness, mental health, and education assistance.
• a day off for your birthday, an annual company-wide mental health day, and a floating holiday to celebrate a diversity and inclusion holiday of your choice

But we’ve got the usual company perks, as well, including a matching 401K plan, employer paid life insurance and long-term disability, 12-weeks paid maternity leave and partially paid parental leave, and any equipment and software that you need to do your job.

Diversity, Equity & Inclusion at The Select Group

TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/

Connect with us

• See our culture in action on Instagram and LinkedIn.
• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.

The Select Group

Engagement Manager – Managed Solutions – Remote

The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.

Who we are

The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Responsibilities:

• Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
• Responsible for oversight of consultants during project engagement.
• Serve as project team resource manager accountable for daily activities of consultant and team.
• Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
• Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
• Analyze data and reporting of program metrics to present to the Account Management team and client
• Work within Excel and SharePoint to manage and sort client data
• TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
• Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work

Requirements:

• 1-3 years of project coordination/management or people management experience
• 6+ months of experience in a customer facing role
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Proficient in Excel (VLOOKUP, Pivot Table, etc.)
• Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
• Some travel required

Diversity, Equity & Inclusion at The Select Group

TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/

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• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.

The Select Group