Chicago Casting Calls & Acting Auditions

Connexity is a performance-marketing technology company that drives new customers and sales to retailers and generates premium earnings for content creators. Each year we deliver over $4 billion in sales to retailers and pay out industry-leading rates to publishers. With 20+ years of proven success in the US, Europe, and APAC, Connexity is a long-time e-commerce pioneer.

ShopYourLikes is the influencer monetization platform and community at Connexity. Influencers are a force within e-commerce, and for five years Connexity has served the influencer community with the ShopYourLikes product and brand. Our mission at ShopYourLikes is to help influencers thrive as entrepreneurs. We pride ourselves on service and relationship building. We pay our influencers well and we pay them fast. We listen to our community and build tools and processes to help our users achieve their goals. In return, influencers have developed loyalty and a love for us. Connexity is accelerating investment in this fast growing, high performing social channel as a key part of our overall growth strategy. Times are exciting at SYL!

About The Role

This Senior Influencer Account Manager role reports to the General Manager and offers the chance to lead growth and relationship building across a large portfolio strategic influencers. Success in this role means growing revenue with an established group of influencers. Success also means working with new SYL influencers to onboard, educate, and grow revenue. Whether the influencers are long-time SYL users or just getting started, ultimate success in this role is driven by relationship building, learning about their drivers and goals, caring about their business, and earning their trust. When our influencers grow and prosper, so do we. When our influencers trust us, our SYL brand and community become stronger. If you are passionate about the influencer space and e-commerce, you’ll love this role. If you want to get in early as we expand our influencer account team and would value a close partnership with executive leadership to grow your career, let’s connect.

Responsibilities Include

• Managing, retaining, and accelerating growth of current SYL influencer accounts through highly proactive engagement

• Onboarding, educating, and growing new SYL influencer accounts through best-in-class service
• Meeting and exceeding quarterly financial and north star metric goals
• Researching and understanding the content, audience, key retailers, and competitor monetization across your influencer accounts
• Monitoring traffic performance and working with analyst, product, and community teams to optimize
• Working cross-departmentally to resolve account issues proactively and in a timely manner

• Providing marketplace feedback and competitive intelligence to enhance our product and operations

Requirements

• 4-6 years of AM experience in digital/e-commerce
• 1-2 years of AM experience in the influencer marketing space

• Demonstrated success in relationship building, account management, and revenue growth
• Deep understanding of digital and influencer monetization models (CPA, CPC, sponsorships, etc.)
• Highly involved in influencer social communities (Facebook, Instagram, YouTube, TikTok, etc.)
• Strong knowledge of influencer content creation, workflows, and best practices
• Excellent analytical and technical aptitude, with great attention to detail

• Exceptional verbal and written communication skills
• Ability to manage dozens of relationships and initiatives in parallel
• Personal experience as an influencer a plus
• Bachelor’s degree

Benefits

Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, paid holidays, competitive comp, team events and more!

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Learning & Development Program (educational tool)
• Flexible work schedules
• Free Food & Snacks
• Wellness Resources
• Equity

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry.

#HP

THE ROLE & THE TEAM

At zStudios Content Analytics, you will be the advocate of data who enables stakeholders to drive performance and create a direct impact from content production to our customer experience. You will be the key contributor who provides data-driven insights and reportings to support production and creative teams across the full process which is where the magic happens: we provide insights to produce inspiring content to our customers.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion – one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER – our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHY YOU SHOULD BE INTERESTED

• You will be part of the zStudio Content Analytics, enabling stakeholders across the department to turn data into a core driver for business. You will analyse content performance based on our data solutions.
• Collaborate with the central analytics team and content strategy teams to create and implement new self-service reporting initiatives.
• Provide daily consultancy in data, create and maintain dashboards on Google Data studio.
• Conduct deep-dive analyses and build visualisations to help us develop the business model that helps us to optimise our process.
• Support content experimentation from analytical side (e.g. test hypothesis formulation, sample size estimation, A/B test results analysis)
• Help us manage our data as an asset by contributing to our business glossary and documentation, as well as ensure our assets are in compliance.
• Develop data solutions for content production teams on their data and reporting needs. For example, operations dashboards, performance analysis, and ad-hoc data analysis.
• Support business stakeholders in a fast-paced innovative environment with accurate and insightful data deep dives.

WE’D LOVE TO MEET YOU IF

• Obtained an academic degree in Information Systems, Analytics, Economics, Computer Science, Statistics, or other similar quantitative fields.
• Proven track record of >1.5 years experience working with reports based on SQL and DWH systems in a large scale of data sets.
• Experience in managing data pipelines for automated reporting (ETL). Knowledge of Python or R is an advantage. Beneficial to have knowledge in data modelling and analytical methods.
• Google Analytics Certification / experience
• Hands-on experience with Tableau/Microstrategy > 1 year (certificate or working experience). Confident to visualise data in interactive dashboards.
• Experience in supporting your stakeholders with their use cases, including topics like derived metrics and troubleshooting any issue they might have.
• Effective communication skills in English, with the ability to express business requirements across cross-functional teams throughout various business units and tech units.

ZALANDO BENEFITS

Career Development

• We offer peer-to-peer performance reviews twice a year
• Learn and develop through our extensive Zalando training platform
• Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
• Support from an international team of experts; mentoring and professional development opportunities

Wellbeing

• 2 days paid leave per year for volunteering
• Minimum of 27 holiday days per calendar year
• Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility

• Flexible working hours
• Relocation assistance for internationals
• If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

Financial

• Access to the employee shares program
• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
• Discounts from a wide range of external partners

Family

• Employee parents’ forums and employee resource group
• Supported transition into and out of parental leave, with a buddy and re-onboarding plan
• 3 fully-paid child sick days per year
• Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute

ABOUT ZALANDO

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More – our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Please note that all applications must be completed using the online form – we do not accept applications via email.