Influencer Account Manager, ShopYourLikes

Connexity is a performance-marketing technology company that drives new customers and sales to retailers and generates premium earnings for content creators. Each year we deliver over $4 billion in sales to retailers and pay out industry-leading rates to publishers. With 20+ years of proven success in the US, Europe, and APAC, Connexity is a long-time e-commerce pioneer.

ShopYourLikes is the influencer monetization platform and community at Connexity. Influencers are a force within e-commerce, and for five years Connexity has served the influencer community with the ShopYourLikes product and brand. Our mission at ShopYourLikes is to help influencers thrive as entrepreneurs. We pride ourselves on service and relationship building. We pay our influencers well and we pay them fast. We listen to our community and build tools and processes to help our users achieve their goals. In return, influencers have developed loyalty and a love for us. Connexity is accelerating investment in this fast growing, high performing social channel as a key part of our overall growth strategy. Times are exciting at SYL!

About The Role

This Senior Influencer Account Manager role reports to the General Manager and offers the chance to lead growth and relationship building across a large portfolio strategic influencers. Success in this role means growing revenue with an established group of influencers. Success also means working with new SYL influencers to onboard, educate, and grow revenue. Whether the influencers are long-time SYL users or just getting started, ultimate success in this role is driven by relationship building, learning about their drivers and goals, caring about their business, and earning their trust. When our influencers grow and prosper, so do we. When our influencers trust us, our SYL brand and community become stronger. If you are passionate about the influencer space and e-commerce, you’ll love this role. If you want to get in early as we expand our influencer account team and would value a close partnership with executive leadership to grow your career, let’s connect.

Responsibilities Include

• Managing, retaining, and accelerating growth of current SYL influencer accounts through highly proactive engagement

• Onboarding, educating, and growing new SYL influencer accounts through best-in-class service
• Meeting and exceeding quarterly financial and north star metric goals
• Researching and understanding the content, audience, key retailers, and competitor monetization across your influencer accounts
• Monitoring traffic performance and working with analyst, product, and community teams to optimize
• Working cross-departmentally to resolve account issues proactively and in a timely manner

• Providing marketplace feedback and competitive intelligence to enhance our product and operations

Requirements

• 4-6 years of AM experience in digital/e-commerce
• 1-2 years of AM experience in the influencer marketing space

• Demonstrated success in relationship building, account management, and revenue growth
• Deep understanding of digital and influencer monetization models (CPA, CPC, sponsorships, etc.)
• Highly involved in influencer social communities (Facebook, Instagram, YouTube, TikTok, etc.)
• Strong knowledge of influencer content creation, workflows, and best practices
• Excellent analytical and technical aptitude, with great attention to detail

• Exceptional verbal and written communication skills
• Ability to manage dozens of relationships and initiatives in parallel
• Personal experience as an influencer a plus
• Bachelor’s degree

Benefits

Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, paid holidays, competitive comp, team events and more!

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Learning & Development Program (educational tool)
• Flexible work schedules
• Free Food & Snacks
• Wellness Resources
• Equity

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry.

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